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Intro to Business: Ch. 8 Review- Human Resources

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.
Technology refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production.
a)
True
b)
False
2.
A business can never fire a permanent employee.
a)
True
b)
False
3.
The final step in the hiring process is to help the new employee get a good start in the company through an orientation process.
a)
True
b)
False
4.
When employees are paid by piece rate, they are paid a percentage of sales for which they are responsible.
a)
True
b)
False
5.
The work environment consists of both the physical conditions & the psychological atmosphere in which employees work.
a)
True
b)
False
6.
Which of the following is one of the service-providing industries?
a)
agriculture
b)
mining
c)
real estate
d)
construction
7.
All of the following are blue-collar workers EXCEPT
a)
truck driver
b)
accountant
c)
mechanic
d)
seamstress
8.
Removing work from one company & sending it to another company that can complete it at a lower cost is called
a)
rightsizing
b)
downsizing
c)
freelancing
d)
outsourcing
9.
Human resources
a)
do not include people hired to fill temporary positions.
b)
include only management, not regular employees.
c)
include on full-time workers.
d)
none of the above.
10.
Which of the following is NOT a major responsibility of a company's human resources department?
a)
drafting a budget for the entire company.
b)
matching employees' abilities and interests with specific jobs
c)
developing compensation packages
d)
protecting the health and safety of employees
11.
All of the following are part of the planning and staffing function of human resources activities EXCEPT
a)
job analysis
b)
benefits planning
c)
recruitment and selection
d)
job placement
12.
An employee who regularly works a schedule of 30 hours or more per week would be classified as a 
a)
part-time employee
b)
full-time employee
c)
temporary employee
d)
permanent employee
13.
This type of compensation method pays the employee a specific amount of money for each hour worked.
a)
straight salary
b)
commission
c)
time wage
d)
piece rate
14.
In a __ plan, employees receive their regular compensation plus a portion of the company's earnings.
a)
profit-sharing
b)
cafeteria
c)
straight salary
d)
stock options
15.
Businesses are required by law to provide all of the following benefits EXCEPT 
a)
social security
b)
medicare
c)
overtime hours worked
d)
health insurance
16.
Which of the following is NOT usually a purpose of a performance evaluation conference?
a)
review & discuss the results of the performance evaluation
b)
discuss employee benefits
c)
plan for any needed performance improvement
d)
detail the support the employee can expect from management
17.
The assignment of an employee to another job in the company with a similar level of responsibility is called a
a)
promotion
b)
demotion
c)
termination
d)
transfer
18.
A few hours each month that employees can schedule for non-job activities is called
a)
personal time
b)
family leave
c)
flextime
d)
absenteeism
19.
This work arrangement offers one job to two people, each of whom works a part-time schedule.
a)
flexspace
b)
telecommuting
c)
job sharing
d)
flextime
20.
Formal negotiations between unions and management resolve issues through
a)
arbitration
b)
collective bargaining
c)
litigation
d)
strikebreaking
21.
This federal law prohibits job discrimination based on race, color, religion, gender and national origin.
a)
Civil Rights Act of 1967
b)
Age Discrimination Act of 1967
c)
Fair Hiring Act of 1983
d)
Americans with Disabilities Act of 1992
22.
The greatest increase in the American labor force in the future will be
a)
women
b)
ethnic & racial minorities
c)
immigrants
d)
all of the above
23.
The __ is made up of all people age 16 or older who are employed or who are looking for a job.
a)
workforce
b)
occupational group
c)
culture
d)
union
24.
The __ Outlook Handbook is published by the Bureau of Labor Statistics and provides up-to-date information about the jobs in the US economy.
a)
Occupational
b)
Compensation
c)
Employment
d)
Promotion
25.
A __-collar worker is one whose work is more mental than physical and involves the handling and processing of information.
a)
white
b)
blue
c)
pink
d)
striped
26.
A job __ is a specific study of a job to identify in detail the job duties and skill requirements.
a)
analysis
b)
temporary
c)
comparison
d)
culture
27.
An artificial limit placed on minority groups moving into positions of authority and decision-making is called the
a)
iron curtain
b)
silver-lined cloud
c)
glass ceiling
d)
velvet glove
28.
A(n) __ system connects an employee's pay to the quality or quantity of the employee's performance.
a)
incentive
b)
culture
c)
compensation
d)
analysis
29.
A(n) ___ plan allocates a certain amount of money to each employee that can be spent on benefits; the employee selects the benefits he or she prefers.
a)
cafeteria
b)
culture
c)
compensation
d)
culture
30.
The human resources activity of ___ management involves evaluating how well employees are doing their jobs.
a)
performance
b)
compensation
c)
analysis
d)
occupational