They freely express their thoughts, ideas, and feelings respectfully and allow others to do the same.

Aim to hurt or put down other people and show disrespect.

Step by Step method to resolve a disagreement.

Looking closely at a situation and weighing possible outcomes before determining a solution.

A step-by-step approach that can help a person make responsible decisions based on needs, wants, values and priorities.

The ability to identify with and share another's feelings. "Putting yourself in another person's shoes."

A quality that involves organizing, guiding, motivating and taking responsibility for a team.

Major goals that may take months or even years to achieve.

The process of reaching a settlement or agreement.

Tries to help those in a dispute reach a peaceful agreement.

What the receiver gets when there are differences between the sender's verbal and nonverbal messages.

They are unwilling to say what the feel, think or desire and want to avoid all conflict.

Includes defining and analyzing a problem, setting and implementing goals and monitoring and evaluating the plan.

The person who accepts a message from the sender.

In communication, this is the person who transmits a message or messages.

Achievable in the immediate to near future.

Work together

Compromises

Very different

Acting without thinking something through.

The things that are most important to a person.

Confirm

The things that are considered to be important to life.

Is the most widely accepted form of the English language.