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ISO 9001:2015 Controlled Documented Information

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

The quality objectives shall:

a)

be consistent with the quality policy; and be measurable

b)

be consistent with the quality policy; and be measurable

c)

be relevant to conformity of products and services and to enhancement of customer satisfaction; be monitored; be communicated.

d)

All are correct.

2.

The organization no need to maintain documented information on the quality objectives.

a)

True

b)

False

3.

Six mandatory procedures are required in ISO 9001:2015

a)

True

b)

False

4.

Person or group of people who directs and controls an organization at the highest level are called:

a)

Management Representative

b)

Top Management

c)

Quality Manager

d)

Quality Director

5.

"The organization needs to retain documented information to have the confidence that the processes are being carried out as planned"

a)

True

b)

False

6.

Under ISO 9001:2015, organizations WILL NOT be required to have Quality Manual

a)

True

b)

False

7.

ISO 9001:2015 provides a number of examples of improvement. Which of the following is NOT listed as an example of improvement?

a)

Corrective action

b)

Breakthrough change, innovation and re-organization

c)

Preventive action

d)

Correction

8.

"Action to eliminate the cause of a nonconformity and to prevent recurrence" is called a

a)

Nonconformity

b)

Preventive action

c)

Corrective action

d)

Correction

9.

Clause 4.4 Quality management system and its processes, requires the determination of:

a)

inputs and outputs of processes

b)

sequence and interaction of processes

c)

criteria and methods needed to control processes

d)

resources needed

e)

All are correct

10.

What is a standard?

A document that provides

a)

requirements

b)

guidelines

c)

specifications

d)

All are correct

11.

During visiting the production location of Line A, it was found that the employee were working in very dim lighting conditions and floor filled with black oil spillage and very slippery. The objective evidence is against clause:

a)

7.1.1

b)

7.1.2

c)

7.1.3

d)

7.1.4