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MOCK TRIAL EXAM MCQ

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

Which of the following is NOT the definition of management?

a)

the art of getting things done through people

b)

the process of consolidating and managing resources effectively and efficiently to achieve the organization's goal.

c)

the process by which the company creates value for customers and builds strong customer relationships to capture value from customers in return.

d)

the process of planning, organizing, leading, and controlling an organization's financial, physical, human, and information resources to achieve the organizational goal.

2.

All of the following are included in the function of management, except.....

a)

leading

b)

planning

c)

marketing

d)

organizing

3.

Top-level management must set the strategies of planning by ....

a)

focusing on human resources and activities

b)

forecasting the economic growth of the country

c)

ensuring the organization's mission and vision are achieved

d)

determining the external environment factors of the organization

4.

At Kolej professional MARA, the Head of the Department who is responsible for directing the day-to-day activities of the departmental members is known as a(n)...

a)

operative

b)

top manager

c)

middle manager

d)

first-line manager

5.

Which of the following positions does the operational planning?

a)

payroll clerk

b)

account manager

c)

operation manager

d)

human resource manager

6.

A manager's ability to use tools, procedures, and technique of a specialized field is known as .... skils.

a)

technical

b)

conceptual

c)

decision making

d)

time management

7.

Which of the following describes the decision making skill?

a)

skills that are needed to perform specialized tassks.

b)

skill in defining a problem and selecting the best courses of action.

c)

ability to communicate, motivate, and lead, which a manager needs throughout his work.

d)

the ability to think in abstract terms, diagnose and analyze different situations, and see beyond the present situation.

8.

Which of the following statement is true?

a)

marketing refers only to the sales function within a firm

b)

marketing managers are only involved in distribution decision

c)

marketing is an activity that focuses on the needs of the organization with the aim of maximizing profits from the firm

d)

marketing is an activity and process of creating, communicating, delivering and exchanging offerings that have value for customers

9.

Marketing mix consists of the following except ...

a)

price

b)

product

c)

purchasing

d)

distribution

10.

The way in which a product is delivered to meet a customer's feed refers to ...

a)

selling and advertising

b)

place or distribution activities

c)

advertising and promotional activities

d)

new product concepts and improvement

11.

The following are the duties of a financial manager:

I) Obtain loan

II) collect funds

III) establish trade credits

IV) control cash balance

a)

I, II

b)

III, IV

c)

I, II, IV

d)

I, II, III, IV

12.

All of the following statements are true about "start-up budget", except ...

a)

building and equipment for businesses must be purchased or leased

b)

the plan of income or expenses from the beginning of business until it becomes profitable.

c)

an estimation of money expected to be received and paid out over a certain period of time.

d)

firms may obtain loans from financial institutions by providing the business plan and budget.

13.

Financial plan for the day-to-day operations of the business, is called as a(n) ...

a)

cash budget

b)

start-up budget

c)

operating budget

d)

budgetary control

14.

Which of the following is not included in the transformation process?

a)

product design

b)

process planning

c)

products/services

d)

production control

15.

"The quality of the product is established based upon the customer's needs. It is determined by the cost of the product and the technical characteristics as suited to the specific requirement". This statement refers to which objective of the production management?

a)

right time

b)

right quality

c)

right quantity

d)

right manufacturing cost

16.

The following are the main objectives of materials management, except ...

a)

to minimize material cost

b)

to check the aviation during manufacturing

c)

to purchase, receive, transport, and store materials efficiently

d)

to trace new sources of supply and to develop cordial relations with them to ensure continues supply at reasonable rates.

17.

..... is the process of locating, identifying, and attracting capable applicant.

a)

selection

b)

orientation

c)

recruitment

d)

decruitment

18.

Insurance, retirement program, and panel clinics are example of ...

a)

wage

b)

salary

c)

benefits

d)

perdormance appraisal

19.

A learning experience that seeks to improve employees' job performance by changing their skill, knowledge, attitudes or behavior, is known as ...

a)

selection

b)

orientation

c)

recruitment

d)

employee training

20.

The job requires a bachelor's degree in marketing, 4 to 5 years of working experience in the marketing field, the ability to communicate in English and Malay, and a pleasant personality. This is an example of ...

a)

job analysis

b)

job description

c)

job satisfaction

d)

job specification