In Siebel, a PVP can click the mouse on another view, screen or Applet to SAVE the information. This is referred to as?

What is the latest time that you may request new leads Monday-Friday?

New PVP's should focus their dialing efforts in a certain order. What is the correct priority order?

At what point will the system automatically close a "Call me 1st" open appointment?

Your guest just gave you a referral, and now you must enter them in Siebel.

You must go to the ___ screen, ___ view, to manually add them to your database

A lead on the DO NOT CALL Registry will expire __ after making an inquiry with Carnival.

V-Cards are virtual business cards that can be sent directly via __ to a Guest's Mobile Phone.

In which view in your Lead Screen are you able to track your email history & activity for a specific guest?

You are able to locate a lead by using just part of their name.

What Symbol is needed to do a partial search?

If you select "Invalid Phone Number" as a call result the lead is removed from your database.

If your guest asks you to call back in 15 days which opportunity status will be assigned based upon the expected close range?

A prospect is located in the "Follow Up Appointments" view under which priority?

If the phone # in Siebel does NOT match the phone # in Navi,

Siebel WILL still allow you to enter the booking #?

Where can you see all past & future alarms?

What call result should be used for Final Payment, Bon Voyage & Welcome Home calls?

Call Me Next has a Maximum of __ HOH Leads displayed at a time in the Call Me Next List?

Although the columns in the "Call Me Next" screen are sortable,

you should NEVER sort the leads in this list?

If your guest asks you to call back in 5 days, which Opportunity Status will be assigned based upon the Expected Close Range?

If the Expected Close Range remains the same from one phone call to another, you must click RESELECT to reschedule the appointment.