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EDPM PRACTICE QUIZ

Total questions: 50

Worksheet time: 29mins

Name
Class
Date
1.

A paragraph, when left aligned is called a (an):

a)

Blocked paragraph

b)

Side paragraph

c)

Marginal paragraph

d)

Indented paragraph

2.

Which of the following is NOT considered a type of heading?

a)

Indented

b)

Marginal

c)

Shoulder

d)

Paragraph

3.

Which of the following words or phrases is normally represented by the abbreviation 'a/c' in a manuscript?

a)

Account

b)

Auto correct

c)

Area code

d)

All caps

4.

What size should the business address be typed in?

a)

18

b)

11

c)

12

d)

13

5.

Where is the letterhead typed?

a)

In the header

b)

In the footer

c)

Top of the page

d)

In the body

6.

Whose information should be placed in the header?

a)

The sender's

b)

The recipient's

7.

The letterhead should be placed on all pages?

a)

True

b)

False

8.

The ensure that the header only goes on the first page what option should be selected?

a)

Odd and Even Pages

b)

Different First Page

9.

How should the date be typed in a business letter?

a)

Feb 10, 2021

b)

10.02.2021

c)

February 10, 2012

d)

10 February 2021

10.

What salutation should you use if you do not know the person's name?

a)

Hello

b)

Dear Sir/Madam

c)

Greetings

d)

Sir

11.

If the salutation in the letter is Dear Sir/Madam, what should be the close?

a)

Yours sincerely

b)

Yours faithfully

12.

The letter is prepared by the Accounts Department Supervisor Ms James; what is her designation?

a)

Ms James

b)

Accounts Department

c)

Accounts Department Supervisor

13.

This letter format uses close punctuation mark

a)

Blocked letter

b)

Semi block letter

c)

Indented style

14.

CD stands for

a)

Compact Disk

b)

Compare Disk

c)

Command Disk

d)

Command Drive

15.

These are programs that carry out specific tasks for its users

a)

Application Software

b)

System Software

c)

Operating System Software

d)

Google Play/ Apple Store

16.

This key is used to start a new line when typing a document

a)

a. Shift

b)

b. Ctrl

c)

c. Tab

d)

d. Enter

17.

What type of application would be best to use when typing a letter?

a)

Database

b)

Spreadsheet

c)

Word Processing

d)

Microsoft Outlook

18.

Maria was asked by the teacher to print the document in landscape. Landscape refers to the ____________ of the paper.

a)

a. portrait

b)

b. size

c)

c. length

d)

d. orientation

19.

A memorandum is MOST suitable for communicating with

a)

buyers

b)

suppliers

c)

external customers

d)

internal customers

20.

What appears after the complimentary close in a indented letter?

a)

comma ,

b)

colon :

c)

asterisk *

d)

hashtag #

21.

What font style should be used to type business documents?

a)

Arial

b)

Courier New

c)

Times New Roman

d)

Calibri

22.

What is the top margin for letters?

a)

1 inch

b)

2 inch

c)

2.5 inch

d)

3 inch

23.

What type of punctuation is being used when no punctuation follows the salutation and complimentary close?

a)

no punctuation

b)

closed punctuation

c)

mixed punctuation

d)

open punctuation

24.

What appears before the date in a personal business letter?

a)

complimentary close

b)

address

c)

saluation

d)

body

25.

What are the side margins and bottom margins of letters, memos, and reports?

a)

2 inches

b)

2.5 inches

c)

.5 inch

d)

1 inch

26.

What four words are at the top of Memos?

a)

DATE: TIME: SALUTATION: CLOSE:

b)

DATE: SUBJECT: INITIALS:

c)

TO: FROM: DATE: SUBJECT:

d)

TO: FROM: SALUTATION: BODY:

27.
 Which document is used by the principal to prepare a list of the topics that will be discussed at the next staff meeting? 
a)
  Agenda
b)
 Personal Business Letter
c)
 Research Report 
d)
  Table
28.

Margaret needs to key her name and date as a FOOTER. Where will this information be seen in the final document?

a)

Bottom of the first page

b)

Bottom of every page

c)

Top of every page

d)

Top of the first page

29.

What does this symbol mean?

a)

Add this in

b)

Insert a Space

c)

Draw a Stick Man

d)

Insert a Word

30.

What does this symbol mean?

a)

New Line

b)

New Paragraph

c)

New Person

d)

Not Positive

31.

What does stet stand for?

a)

Let it stand

b)

Leave it

c)

Let is stand

d)

Let is stay

32.

If you seen this you would join the secentences together to make the one paragraph.

a)

True

b)

Flase

33.

What does this symbol mean?

a)

Add a dash

b)

Delete space

c)

Close up

d)

Insert a Word

34.

Has this correction been done correctly?

a)

Yes

b)

No

35.

The abbreviation for the CONTROL key on the keyboard is_______?

a)

CTL

b)

CTNL

c)

CTRL

d)

CNTRL

36.

What is the keyboard short cut for Paste?

a)

Ctrl + V

b)

Ctrl + C

c)

Ctrl +U

d)

Ctrl + P

37.

The symbol '#' tells the administrative assistant to:

a)

Delete the text

b)

Let the information remain as is

c)

Delete the space

d)

Insert a space

38.

The manuscript sign 'trs' is associated with which of the following meanings?

a)

Transpose

b)

Close up

c)

Insert a space

d)

Any other business

39.

Which of the following is a type of heading?

a)

Marginal

b)

Indented

c)

Circular

d)

Blocked

40.

Which one of the following statements is UNTRUE?

a)

Subheadings are always in a bigger font than the rest of the document.

b)

Shoulder headings are typed at the left margin.

c)

Main headings are typed in the same font size as subheadings.

d)

Paragraph headings are typed at the beginning of a paragraph.

41.

A _____________ is a page in a power point document.

a)

Slide

b)

Slide layout

c)

Slide show

d)

Worksheet

42.

_______________ are the pages that follow the first page of a letter.

a)

Complimentary Close

b)

Continuation Sheets

c)

Memorandum

d)

Document

43.

The MOST appropriate salutation to use for a business letter is ________.

a)

Hi Bob

b)

Dear Sandra

c)

Dear Mr John

d)

TO Mr James

44.

The MOST COMMON paper size used for business letters and similar documents is

a)

8 1/2" x 11"

b)

5" x 4"

c)

11" x 17"

d)

8 1/2 " x 14"

45.

When typing a business letter, the typist may use ‘Blocked Style’. Blocked Style means:

a)

All text should be in Arial Black font, size 12

b)

Everything is aligned to the left of the document

c)

Indent everything but the address

d)

Everything is aligned to the center of the document

46.

At the end of a business letter, five blank lines spaces are inserted before the writer’s name for the

a)

a. salutation

b)

b. typist’s initials

c)

c. writer’s signature

d)

d. enclosure notation

47.

Which of the following items are normally located on a firm’s letterhead?

I. Name and address of the firm

II. Telephone and fax number

III. Salutation of the recipient

a)

a. I only

b)

b. I and II only

c)

c. I and III only

d)

d. I, II and III

48.

The term wrap used in Microsoft Word

a)

a. allows the index of the text

b)

b. automatically centres texts

c)

c. saves text automatically

d)

d. automatically moves text to the next line

49.

A manuscript may be BEST be defined as a document which

a)

a. contains errors

b)

b. is mailable

c)

c. is a rough draft to be edited and prepared as a mailable copy

d)

d. is a note to the administrative assistant

50.

Which of the following is NOT considered as a type of heading?

a)

a. marginal

b)

b. shoulder

c)

c. paragraph

d)

d. indented