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Worksheets

English for Hotel

Total questions: 40

Worksheet time: 26mins

Name
Class
Date
1.

Mrs. Ida: I'd like to book a flight to Hongkong, please.

Nisa : Which airline would you like to use ?

Mrs. Ida: Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida: On May 2nd

Nisa : Would you like to return ticket?

Mrs. Ida : Yes, I'm coming back on 10th

Nisa : Let me see. KHJ Airlines costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida: I choose JLK Airline

Nisa : How many seats would you like?

Mrs. Ida : Just one

Nisa : Alright, Ma'am. May I know what your name is?

Mrs. Ida : I'm Ida Amelia

Nisa : Your phone number and e-mail please?

Mrs. Ida : 823 82380. My e-mail is idaamelia@gmail.com

Nisa : Thank you, Ma'am. We would like to send you the confirmation .

What is the topic of the dialogue?

a)

Making arrangement

b)

Booking a table at a restaurant

c)

Booking a room for one person

d)

Booking a flight

2.

Mrs. Ida: I'd like to book a flight to Hongkong, please.

Nisa : Which airline would you like to use ?

Mrs. Ida: Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida: On May 2nd

Nisa : Would you like to return ticket?

Mrs. Ida : Yes, I'm coming back on 10th

Nisa : Let me see. KHJ Airlines costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida: I choose JLK Airline

Nisa : How many seats would you like?

Mrs. Ida : Just one

Nisa : Alright, Ma'am. May I know what your name is?

Mrs. Ida : I'm Ida Amelia

Nisa : Your phone number and e-mail please?

Mrs. Ida : 823 82380. My e-mail is idaamelia@gmail.com

Nisa : Thank you, Ma'am. We would like to send you the confirmation.

How many days will Mrs. Ida be in abroad?

a)

Three days

b)

a Week

c)

Eight days

d)

Ten days

3.
I have a _____________ for 8:00 pm for two people at the restaurant.
a)
Reservation
b)
Tour
c)
Order
d)
Transport
4.

Receptionist : Thanks for calling Quality Inn. Morine speaking.

Caller : Hello. I’m interested in booking a --- for the September long weekend.

a)

Order

b)

Bus

c)

Room

d)

Plane

5.

Receptionist : Yes, all of our rooms have two double beds. The rate for that weekend is $129 dollars a ----.

a)

Days

b)

Night

c)

Rooms

d)

Month

6.

A : I'd like to reserve a hotel room.

B : That should be no problem. May I have your full name, please?

A : My name is John Smith.

B: Hello, Mr. Smith. My name is Miranda. What days do you need that reservation, sir?

A: I'm planning to visit Denpasar from Friday, April 14 until Monday, April 17.

B: Our room rates recently went up. Is that okay with you, Mr. Smith?

What is the dialog about?

a)

Making a hotel appointment

b)

Making a hotel reservation

c)

Making a hotel room

d)

Calling a hotel room

7.

The first thing the waiter asks you ....

a)

Can I take your main?

b)

Can I have your room number?

c)

Can I have the check?

d)

Can I take your drink order?

8.

X : I'd like to book a ticket to Jakarta.

Y : One way or return sir?

X : Return please

From the dialogue, we know that X ... to and from Jakarta.

a)

Will not return

b)

Will bring a book

c)

Will take the same airlines

d)

Will take different airlines

9.

(Question For No. 9 - 11)

Secretary : Hello. This is the bank BUMIDAYA. Good Morning.

Mr. Sutisna : Good morning, Sutisna’s speaking here, I’d like to make an appointment to see the manager tomorrow at ten o’clock.

Secretary : I’m sorry, Sir. But this time is tied up this week. What about Monday of next week

Mr. Sutisna : I see. What date is the next Monday?

Secretary : it’s the seventeenth, Sir.

Mr. Sutisna : Can’t I see him on Saturday the fifteenth.

Where does the dialogue take place?

a)

In the office

b)

In the bank

c)

On the way

d)

In a room

10.
What would Mr. Sutisna like to do?
a)
He would have make an Appointment
b)
He would have meeting
c)
He would call the secretary
d)
He would see the manager
11.
Can’t I see “him” on Saturday the fifteenth? The word “him” refers to….
a)
Mr. Sutisna
b)
The Manager
c)
Officer
d)
Secretary
12.
How much … per night? What about Deluxe room?
a)
Cost
b)
Charge
c)
Rate
d)
money
13.

Mr. Frederer : Hello, this is Frederer from the ATP inc. May I talk to Mr. Roger

Receptionist : … He isn’t available right now. Can I help you?

a)

Speaking

b)

You've got a message

c)

That’s too bad

d)

I'm sorry

14.

Waiter : Would you like anything to drink?

Customer : ….

Waiter : Yes, sure, I have. I’ll take it for you.

a)

Of course, I would like orange juice, Please

b)

Do you have fresh water ?

c)

No, thank you

d)

How about mixed fruit salad?

15.

Hima : Hello, Hima’s speaking. …

Leli : Ok, I’m Leli. Could you tell me when we will have to collect our report?

a)

Thank you for calling me

b)

I’m out right now

c)

I’m at home

d)

Can I help you?

16.
Reservationist: Good morning. Hilton Hotel. This is Julia ....
a)
holding the phone
b)
calling
c)
speaking
d)
House
17.

" Hello, I am Miranda, is this Fave Hotel California? I'd like to book a room for my family tomorrow ".

That sentence show the of reservation ....

a)

Booking

b)

Hello

c)

Hotel

d)

Tommorow

18.

(Question for No. 18 - 20)

Receptionist: Sakura Hotel, can I help you?

Danny: Yes, I want to book a room for the 8 of October.

Receptionist: How long would you like to stay Sir?

Danny: three nights.

Receptionist: May I know what kind of room would you like to book?

Danny: It's for me, my wife and the kids so I'd like a family room please.

Receptionist: One moment please, I'll check for the room availability.

Danny: Alright.

When does Danny want to book the room for?

a)

The 18 October

b)

Three Nights

c)

The 8 of October.

d)

the 8 November

19.
What the name of the hotel on the dialogue?
a)
Hello Hotel
b)
Sakura Hotel
c)
Hotel Receptionist
d)
Morning Hotel
20.
How long will Danny stay in hotel?
a)
One Night
b)
Two Nights
c)
Three Nights
d)
Four Nights
21.

Please, Match the pictures question from No. 21 - 22.

a)
b)

c)

d)

22.
a)

b)

c)

d)

23.

(Find the match, for No. 23 -25)

The Family Guest

a)

b)

c)

d)

24.

Guest Luggage

a)

b)

c)

d)

25.

Exit Sign

a)

b)

c)

d)

26.

Someone whose job it is to welcome guests and processing check in at a hotel ….

a)
b)
c)
d)
27.

What time does the clock show?

a)

One Past Half

b)

Half to One

c)

One O'Clock

d)

Thirteen o'clock

28.
What time if we call 9.00 PM in the 24 hours time ….
a)
21.00
b)
22.00
c)
20.00
d)
23.00
29.

Ten Past Ten. It's Means ….

a)

b)

c)

d)

30.

It's means ….

a)

Half past eight

b)

Eight thirty

c)

Eleven o’clock

d)

Twelve O'clock

31.

When you see this sign, you have to ....

a)

Turn Down

b)

Turn right

c)

Turn left

d)

Turn back

32.

Where is the place?

a)

Restaurant

b)

Airport

c)

Swimming Pool

d)

Train Station

33.

What The Name in the picture ?

a)

A Book

b)

A Signal

c)

A Bridge

d)

Traffic Lamps

34.

What is the name of the monument in the picture ?

a)

Weh Monument

b)

Equator Monument

c)

0 KM Monument

d)

Garuda Monumen

35.

Where is the Jaboi Volcano located ?

a)

Tanjung Pinang

b)

Aceh Besar

c)

Sabang

d)

Banda Aceh

36.

Rani likes to eat . . . .

a)

Spagheti

b)

Fried rice

c)

Fried Ice

d)

Fried chicken

37.

live – where – you – do - ?

(Please, arrange the puzzle words)

a)

Where do you live?

b)

You live where?

c)

Live where you do?

d)

Where you do live?

38.

live – where – you – do - ?

(Please, arrange the puzzle words)

a)

Where do you live?

b)

You live where?

c)

Live where you do?

d)

Where you do live?

39.

A: Excuse me ... is the bank ?

B: Oh, it is on Ir. soekarno street

a)

What

b)

Who

c)

Why

d)

Where

40.

What the situation happens in the picture ....

a)

The Guests is very Happy

b)

The Guests was Cried

c)

The Guests Complaints

d)

The Guest is Confused