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IB Business 5.7 Crisis Mgt. & Contin. Planning (+ Revision)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which form of leadership may be most appropriate in times of crisis

a)

Democratic

b)

Autocratic

c)

Paternalistic

d)
  1. Laissez-faire

2.

On which of the following does effective crisis management mostly rely?

a)

Communication

b)

Culture

c)

Management

d)

Leadership

3.

An example of a contingency plan for a fire in a hotel would be: 

a)

Ensure people stay in their rooms to avoid being burned by the flames.

b)

Get staff to safety and encourage guests to make their own way out.

c)

Evacuate all staff and guests, gather everyone in a safe place outside and register all people. 

d)

Evacuate everyone to a safe place, call the fire brigade and wait.

4.

The main reason for a contingency plan is:  

a)

To ensure a smooth return to operations after a crisis

b)

To prevent a crisis from occurring

c)

To ensure that those responsible for the crisis are held to account

d)

To be able to predict a crisis before it arises

5.

Crisis management is about addressing ‘What if?’ questions and developing strategies to deal with crises that might occur in future.

True or false?

a)

True

b)

False

6.

A truck company is drafting a contingency plan to prepare for any possible crises.

Part of the company’s crisis management plan is to ensure that it can return to hauling cargo as quickly as possible in case of an emergency incident.

In order to do this, the most urgent action would be to:

a)

Hire experienced drivers who are used to driving long distances.

b)

Prepare links with alternative car parts suppliers.

c)

Find new routes for drivers that are shorter.

d)

Prepare links with police departments in every country through which the trucks drive.

7.

Stock that is held just in case there is an unexpected order or late delivery is called:

a)

Holding Stock

b)

Preferred Stock

c)

Safety Stock

d)

Buffer Stock

8.

Look at this stock control chart. What is the maximum stock level?

a)

30

b)

70

c)

120

d)

150

9.

Look at this stock control chart. What is the reorder level and lead time?

a)

The reorder level is 150 units; the lead time is nine weeks.

b)

The reorder level is 70 units; the lead time is one week.

c)

The reorder level is 30 units; the lead time is three weeks.

d)

The reorder level is 70 units; the lead time is six weeks.

10.

 The impact of contingency planning for a given business or situation can be explained

under 4 main categories - Which is NOT one of the categories?

a)

Cost

b)

Communication

c)

Risk

d)

Safety

e)

Time