NEW
Font size
WorksheetsProff Comm Micro Burst Final
Total questions: 20
Worksheet time: 20mins
Which behavior style shows frustration in having to do work?
Involver
Aggressive
Quiet Submissive
Social Submissive
Which behavior style talks a lot about how they have done similar work in the past?
Involver
Aggressive
Quiet Submissive
Social Submissive
What behavior style will ask the other person to review the report of errors and make corrections?
Involver
Aggressive
Social Submissive
Quiet Submissive
Which behavior style does only what is on their job description?
Involver
Aggressive
Quiet Submissive
Social Submissive
Which behavior style gets off topic?
Involver
Aggressive
Social Submissive
Quiet Submissive
Which does NOT apply to an Involver?
Involvers can be counted on to show up to work consistently on time.
Involvers keep quiet when changes happen and they do not agree with the changes.
Involvers engage others to make a better team and seek out ideas
Involvers are able to adjust and face change with a can do attitude.
Most businesses have rules for social media. Which rules should you follow at work?
Focus on work while at work
Use social media on company time
Post negative comments about your supervisor or company.
Make calls to friends during times when you aren't busy at work.
Using a new software program on the job.
Technical skill
Soft skill
Offering to help a co-worker finish a task.
Technical skill
Soft skill
You’ve been invited to go with friends on a trip to an amusement park. You always have fun with this group of friends. Your team at work is counting on you to be on the job during your scheduled work time in order to meet a major deadline. What would you do?
Ask your boss if you can take the day off even though you know that your team will struggle to meet the deadline
Tell your friends that you will go on the with them
Go to work as scheduled.
When trying to obtain more information from your Quiet Submissive friend, which question would be best to use?
Closed ended questions
Open ended questions
Someone who is Social Submissive and you are in a hurry to go somewhere, which type of questions should you ask?
Closed ended questions
Open ended questions
Explain the solar-system, is what type of question?
Closed ended questions
Open ended questions
Are you going to the football game Friday?
Closed ended questions
Open ended questions
Which form of communication has the best chance of 100% of the actual message being understood by the receiver?
Talking on the cell phone
Texting
Face to face
Snap chat
Which of these responses shows Flexibility and Adaptability?
Doing only what you are told to do
Going late to a game because your boss asked you to stay over to help a customer
Agreeing to continue working after your work schedule is finished, but letting your frustration reduce your quality of work
Which shows active listening?
Making good eye contact
Avoiding eye contact
Asking off-subject questions
Interrupting
Rachel is a steady worker who completes her tasks on time. She can be counted on to show up everyday that she is supposed to work. She rarely does work that is not included in her job description. She will only do extra work if she is asked to do so by her supervisor. How would you rate this employee?
Does not meet
Meets
Exceeds
Leroy has never let his employer down. He shows up to work every day and does exactly what he promises to do. If he doesn't know how to perform a task he will research it to learn or ask an experienced coworker for help. He completes extra tasks that are not part of his normal daily responsibilities.
Does not meet
Meets
Exceeds
You are the owner of a small business and it is time for pay increases, who should receive a pay increase because they are the most dependable employee?
Ron: has never missed a day of work. Occasionally you have to remind him that a report is due immediately or it will be late
Christy: rarely missed a day of work and if she does miss work there is an acceptable business reason. Her work is always done right the first time. Her approach to work seems to influence others to want to do more.
Brandon: Has no missed work. He is routinely late coming back from lunch. His work is average with an occasional quality issue because he is trying to make up for lost time.
