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Prof Comm: FINAL EXAM

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.
Unethical behavior can cause you to have a bad reputation or even lose your job.
a)
True
b)
False
2.
Business professionalism is known to improve communication in the workplace
a)
True
b)
False
3.
All businesses expect the same out of your appearance.
a)
True
b)
False
4.
People’s attitudes are known to affect their performance at work but not those around them.
a)
True
b)
False
5.
Part of being professional is prioritizing your goals.
a)
True
b)
False
6.
The way that someone looks through their clothes, hair, smell, posture, and facial expressions is ________
a)
Personality
b)
Reputation
c)
Appearance
d)
Attitude
7.
Before you begin a new job it's important to make sure you know what is expected of your __________
a)
Appearance
b)
Attitude
c)
Work Ethic
d)
All of the above
8.
Which is not a desirable trait?
a)
Helpful
b)
Problem Solver
c)
Innovative Attitude
d)
Selfish
9.
One of the best ways to help your time-management is through _______
a)
Following Others
b)
Goal Setting
c)
Being Flexible
d)
Writing Down Times
10.
Which is not a part of Prioritizing?
a)
It's important to write/type out your goals.
b)
prioritizing is crucial for success and organization.
c)
you should start with the least important tasks first when prioritizing.
d)
prioritizing shows professionalism.
11.

Business professionalism is important because it creates a respectful, high achievement and _____ environment.

a)
hostile
b)
unethical
c)
welcoming
d)
all of the above
12.
Business Professionalism can be broken down into which categories? (Select all that apply)
a)
Workplace Ethics
b)
Attitude/Desirable Traits
c)
Appearance
d)
Time Management/ Goal Setting
13.
It is important to know how to properly communicate in a business setting.
a)
True
b)
False
14.
Businesses do not expect you to know how to use online calendars and software on computers.
a)
True
b)
False
15.
When speaking to people in the workplace it is important to watch your tone of voice, and have appropriate posture and body language.
a)
True
b)
False
16.
Good communication skills involve more than just talking, such as listening well.
a)
True
b)
False
17.
Once you learn communication skills, you do not have to continue practicing or learning about it more.
a)
True
b)
False
18.
How can you continue to keep learning about communication skills after this class?
a)
Read books or articles
b)
Practice by yourself or with others
c)
Watch videos
d)
Time will make me better
19.
Which of the following is not an example of why business communication is important?
a)
People get to hear you talk alot.
b)
Work well with other people.
c)
Work more effectively.
d)
Have a professional reputation.
20.
Businesses expect their employees to have appropriate ____
a)
Friends & Social Media
b)
Posture, Body Language, and Personal Space
c)
Technology in their houses
d)
Body Language and Friends
21.
Business expect you to know how to do ____
a)
Keyboard properly
b)
Use Online Calendars
c)
Talk professionally on the phone.
d)
All of the above
22.

Which ways can we communicate? (Select all that apply)

a)
Verbally
b)
Writing
c)
Non-Verbally
d)
Electronically
23.
Choosing a career path can be one of the most important decisions of your life.
a)
True
b)
False
24.
When it comes to picking a career, you do not need to create a plan.
a)
True
b)
False
25.
Be sure to research and evaluate all your options before making a career decision.
a)
True
b)
False
26.
Most people do not make career changes in their lifetime.
a)
True
b)
False
27.
When presenting in a career, it’s important to research who your audience will be.
a)
True
b)
False
28.
When presenting, using visual aids can help keep your audience’s attention.
a)
True
b)
False
29.
Knowing the material you are presenting over is vital.
a)
True
b)
False
30.
A one-page document that is asked for you to submit when you are applying for jobs that list your qualifications and experience.
a)
a) Job Application
b)
b) Resume
c)
c) Website
d)
d) Reference Sheet
31.
What is the best way to find a job?
a)
a) Using your network of friends and family.
b)
b) Applying directly at companies.
c)
c) Using online resources like LinkedIn or Indeed.
d)
d) All of the above.
32.
What is the main purpose of a resume when applying for a job?
a)
a) To list your hobbies and interests.
b)
b) To showcase your relevant skills and qualifications.
c)
c) To provide a detailed account of your personal life.
d)
d) To demonstrate your ability to write a long essay
33.
Which of the following should not be included in your resume?
a)
a) Contact information.
b)
b) Professional summary or objective statement.
c)
c) A detailed account of your summer vacation.
d)
d) Education and work experience.
34.
What is a cover letter used for in the job application process?
a)
a) Providing a list of your references.
b)
b) Highlighting your academic achievements.
c)
c) Introducing yourself and explaining your interest in the job.
d)
d) Listing your salary requirements.
35.
Which of the following is the most appropriate email address to use on a job application?
a)
a) superpartyguy@emailprovider.com
b)
b) john.smith@emailprovider.com
c)
c) ilovepizza@emailprovider.com
d)
d) sunshine123@emailprovider.com
36.
When describing your work experience on a resume, what should you include?
a)
a) Every job you've ever had, no matter how irrelevant.
b)
b) A brief description of your responsibilities and accomplishments.
c)
c) Personal anecdotes about your coworkers.
d)
d) Your favorite hobbies unrelated to work.
37.
Which section of a resume should you use to list your educational background?
a)
a) Personal Interests.
b)
b) Skills and Abilities.
c)
c) Work Experience.
d)
d) Education.
38.
During a job interview, what is the best way to answer the question, "Tell me about yourself"?
a)
a) Provide a comprehensive history of your life.
b)
b) Describe your favorite hobbies and interests.
c)
c) Give a concise summary of your professional background and skills.
d)
d) Talk about your personal problems and challenges.
39.
Which of the following is a professional way to follow up after a job interview?
a)
a) Sending a thank-you email expressing your gratitude and reiterating your interest in the position.
b)
b) Calling the interviewer every day until you get an answer.
c)
c) Showing up at the company's office unannounced.
d)
d) Posting about the interview on social media.
40.
What does "References available upon request" mean at the end of a resume?
a)
a) It means you should include a list of references with your resume.
b)
b) It implies that you don't have any references to provide.
c)
c) It suggests that you're willing to provide references if asked.
d)
d) It's just a space-filler with no real meaning.
41.
Which of the following is an example of a professional social media profile that can be included on a resume
a)
) A TikTok account filled with funny dance videos.
b)
b) A LinkedIn profile highlighting your work experience and achievements.
c)
c) An Instagram profile showcasing your personal vacations.
d)
d) A Twitter account with personal rants and political opinions.
42.
What does it mean to "customize" your job application materials?
a)
a) Using the same generic resume and cover letter for every job application.
b)
b) Tailoring your resume and cover letter to match the specific job and company you're applying to.
c)
c) Including your personal hobbies and interests in your resume.
d)
d) Sending the same email to multiple employers without any changes.
43.

What is the key aspect of maintaining professionalism when communicating with electronics?

a)

a) Using informal language

b)

b) Being concise and clear

c)

c) Including emojis and abbreviations

d)

d) Ignoring communication etiquette

44.

Which of the following is a characteristic of a professionally written email?

a)

a) Using all caps for emphasis

b)

b) Including personal anecdotes

c)

c) Using proper grammar and spelling

d)

d) Using excessive exclamation marks

45.

How should you answer a phone call professionally?

a)

a) "Hey, what's up?"

b)

b) "Hello, this is [Your Name]."

c)

c) Remain silent until the caller speaks first

d)

d) Hang up without answering

46.

What is a key element of leaving a professional voicemail?

a)

a) Rambling and providing unnecessary details

b)

b) Speaking quickly to save time

c)

c) Clearly stating your name, purpose, and contact information

d)

d) Using informal language and slang

47.

What is workplace communication etiquette?

a)

a) Ignoring emails and messages

b)

b) Using informal language in professional settings

c)

c) Following established norms for respectful and effective communication

d)

d) Speaking loudly and interrupting others

48.

Why is it important to stay professional when communicating with electronics in the workplace?

a)

a) It is not important; informality is encouraged

b)

b) Professionalism enhances effective communication and maintains a positive work environment

c)

c) It makes communication boring and uninteresting

d)

d) Professionalism is only necessary in face-to-face communication

49.

In a professional email, what should you avoid?

a)

a) Clear and concise language

b)

b) Proper grammar and spelling

c)

c) Including irrelevant personal information

d)

d) Being respectful and courteous

50.

When calling someone professionally, what should you prioritize?

a)

a) Speaking loudly for clarity

b)

b) Making the call as brief as possible

c)

c) Using formal language and a polite tone

d)

d) Interrupting the other person to convey urgency

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