WorksheetsĐề 2 (101-200)
Total questions: 100
Worksheet time: 3hrs 20mins
Name
Class
Date
1.
Four project managers (PMs) sit together for lunch and discuss their projects. Most of the time they complain about how difficult it is to manage and run the project. Some of the complaints were about the shareholders and the changes they made to the project. Others complain about the difficulty of motivating employees to cooperate and work. A PM wants to focus on all the benefits of the organizational matrix they all create. What issues will he address?
a)
A. Improve PM's resource management and control
b)
B. More than one person is involved in project management
c)
C. Communication is easier
d)
D. Easier reporting.
2.
Contract termination and management termination are similar in that they are both related
a)
A. Verify and verify products
b)
B. Project kick-off meeting
c)
C. Quality management activities
d)
D. The creation of a scope verification plan
3.
The project's mission statement includes which of the following?
a)
A. Identify risks
b)
B. Estimate work packages
c)
C. Detailed estimate of resources
d)
D. Business requirements for the project
4.
Which of the following is the most accurate description of the use of historical information from existing projects?
a)
A. Estimation, life cycle costing and project planning
b)
B. Risk management, estimation and drawing lessons
c)
C. Project management planning, estimating, and status reporting
d)
D. Estimation, risk management and project planning
5.
Who performs project integration?
a)
A. PM project manager
b)
B. Project team
c)
C. Sponsor
d)
D. Related parties
6.
You are monitoring the project during the planning phase and discover that six individuals have signed the project charter. Which of the following is most relevant to you?
a)
A. Who will be members of the change control committee
b)
B. Spend more time on configuration management
c)
C. Have a separate project sponsor
d)
D. Determine the report structure
7.
You are assigned as PM of an ongoing project. The project is still being implemented within the constraints, but the customer is not satisfied with the project's performance. What's the first thing you should do?
a)
A. Discuss the customer's problem with the project team
b)
B. Recalculate constraints (baseline)
c)
C. Renegotiate the contract
d)
D. Meet customers to discuss
8.
A new PM is mentored by experienced project management professionals. He finds it difficult to find enough project management time due to the increasing complexity of projects and product scope. Experts mention simple tools for project management such as the WBS, which can be used during project execution to help with management. So what is WBS used for?
a)
A. Communication with customers
b)
B. Indicate the schedule and dates for each work package
c)
C. Designate functional managers for each project employee
d)
D. Specify the business requirements for the project
9.
Which of the following is a key attribute of scope verification?
a)
A. Complete multiple project scope management plans
b)
B. Customer acceptance of project deliverables
c)
C. Improvement in schedule estimation
d)
D. Improvement of project management information systems
10.
During which phase of the project life cycle is the project mission statement written?
a)
A. Implementation
b)
B. Planning
c)
C. End
d)
D. Initialization
11.
A manager and technical director discuss a change in a major work package. After discussion, the manager contacts you and asks you to complete the paperwork to make the change. Here is an example of:
a)
A. Management attention to scope management
b)
B. Management planning
c)
C. Responsibilities of the person handling project work
d)
D. A change to the control system.
12.
The project is in the group planning process. The three stakeholders asked the project manager to provide some information about the company's new project management method, where it came from, and why it was different from the way they manage projects. . The 3 parties involved are all friends of the project manager, the entire project team has worked together for many years. The project uses several new terms such as “corrective action,” which has worried some stakeholders, who are unsure if the way the project is managed will change with the project. new terms. What should a project manager do?
a)
A. Advise stakeholders that the PM will retain these provisions in project communications.
b)
B. Provide a list of new terms and their definitions
c)
C. Notify the project management department
d)
D. Make sure the PM maintains his or her authority as a project manager, even though the PM and the parties involved are friends.
13.
The project is almost completed. The project has an internal schedule variation of 300 and a cost variation of -900. All have been completed and meet quality requirements except for quality control inspection. All issue log entries are resolved. Quite a lot of resources have been freed up. The sponsor holds a product verification meeting when the customer informs the PM that they want a major change to the project scope. What should PM do?
a)
A. Meet with the project team to determine if this change may have to be made
b)
B. Ask the customer for a description of this change
c)
C. Explain that changes cannot be made at this point in the project
d)
D. Notify management
14.
The engineering department has just discovered a problem with the costing system and has asked the systems department to analyze what's wrong and fix it. You are a PM working on a costing program on another project. Management has identified a change request to the change control committee to add new work to your project. Your existing project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 1.3 so you need more room to add work without delaying your project or increasing costs. fees for this project. After some analysis, you determine that the new job and the existing job do not interfere with each other and can be done at the same time. The 2 jobs require different skills. The best thing to do is:
a)
A. Create project objectives and develop a preliminary project scope statement
b)
B. Re-estimate the project schedule with input from the engineering department
c)
C. Perform scope verification for new work with the help of relevant parties
d)
D. Identify specific changes to existing work
15.
The 2 PMs just realized they are in a weak organizational matrix and their power as PM is limited. One person realized he was actually the project expediter, the other realized he was the project coordinator. So what is the difference between the project leader and the project coordinator?
a)
A. Project handlers cannot make decisions
b)
B. The project handler can make more decisions than the project coordinator
c)
C. The person handling the work reports to higher level management
d)
D. The person handling the work has some unique authority
16.
The WBS work breakdown table and the WBS dictionary are both completed. The project team begins to identify risks. The sponsor contacts the PM to request a responsibility matrix. The project has a budget of $100,000 with 14 people from 3 countries. The project has a small risk and the PM has managed many projects like this one. What to do next is:
a)
A. Understand the sponsor's experience in previous projects
b)
B. Create an activity list
c)
C. Make sure the project scope is defined
d)
D. Complete risk management and responsibility matrix
17.
Customer requests to change product specifications will increase project implementation time by 2 weeks. What should PM people do?
a)
A. Schedule implementation to complete on time (recover the 2 weeks)
b)
B. Cut scope to complete on time, compensating for the additional 2 weeks
c)
C. Consult with the sponsor before taking any action
d)
D. Ask for opinions (or advise) customers about the impact of the change
18.
You have been assigned to manage the development of an organization's first website. This website will be very complex and highly interactive, and your project team and the client have no experience in website development. Product delivery deadline is very tight. Any delay will cost your company as well as your customers. You have a project sponsor and have the delivery contract, project charter, and project management plan all signed. The customer side has retained full information about the project implementation process through status reports and meeting minutes. The project is on schedule, on budget, and a final review (formal only) has been scheduled. Suddenly, you hear that the entire effort may be canceled because the product being developed is completely unacceptable. What is the cause of this problem?
a)
A. A related party is not adequately involved in the project (not sufficiently involved)
b)
B. The project vision and project plan are not thoroughly explained or fully reviewed by the customer
c)
C. The communication contract is incomplete and does not provide required information to relevant parties
d)
D. The project sponsor does not fully provide for the project
19.
You are a PM who has just been assigned to control a project (the former PM of this project has just left the company). The old PM tells you that the project is on schedule, but only if he keeps pushing the employees to work. The first thing you will do as a new PM is:
a)
A. Check risk status
b)
B. Check performance overhead
c)
C. Determine management strategy
d)
D. Tell the project team about your goals
20.
Which of the following best describes the PM's role as a project integrator?
a)
A. Help the project team become familiar with the project
b)
B. Place all parts of the project into a linked whole
c)
C. Put all parts of the project into one program
d)
D. Make all project members work together as a cohesive whole
21.
All of the following are part of project management and execution except:
a)
A. Identify changes
b)
B. Use the WBS sheet
c)
C. Take corrective actions
d)
D. Build a project control system.
22.
PM is managing a fixed price contract. She thought that a major change from the customer's request would affect the project schedule. What should she do first?
a)
A. Meet with relevant parties
b)
B. Meet with the project team
c)
C. Re-negotiate the remainder of the contract
d)
D. Follow the change control system
23.
You're in the process of making significant changes to an existing product, and when you know that the resources promised at project launch are now unavailable, what's the best thing to do?
a)
. Show how resources were initially committed to your project
b)
B. Re-plan the project without those resources
c)
C. Explain and present the impact if committed human resources are not available.
d)
D. Destroy the project, don't do it anymore
24.
During which phase of the project life cycle are detailed budget documents written?
a)
A. Initialization
b)
B. Before the project management process
c)
C. Planning
d)
D. Implementation
25.
The need for……… is one of the main powerful effects for project communication:
a)
A. Optimization
b)
B. Integrity
c)
C. Integrate and combine
d)
D. Difference
26.
Project management stakeholders except:
a)
A. Give stakeholders some $ (giving stakeholders extras)
b)
B. Identify stakeholders
c)
C. Identify requirements of stakeholders
d)
D. Manage stakeholder expectations
27.
The project team has just completed the initial project schedule and project budget. What to do next is:
a)
A. Start identifying risks
b)
B. Start repeating the action
c)
C. Determine communication requirements
d)
D. Make a Gantt chart
28.
A project officer informs the PM that the activity included in a work package is no longer appropriate. Which part of the project development phase is this best for the PM?
a)
A. Corrective action
b)
B. Incorporate change control
c)
C. Control
d)
D. Project completion
29.
The sponsor's role in the project is:
a)
A. Help with planning work
b)
B. Help prevent unnecessary changes to project goals
c)
C. Identify unnecessary constraints in the project
d)
D. Helps project management plans execute well
30.
You have just completed the project guidelines but it has not been approved. Your manager and his boss demand that the project begin immediately. Which of the following is best to do?
a)
A. Develop an integrated change control process
b)
B. Point out to your manager the impact of taking action without approval
c)
C. Focus on completing the project as signed in the project charter
d)
D. Start working only on key action sequences
31.
You have just joined the project management department after 5 years of working on the project. One of the things you want to introduce to the company is the need for a WBS. Some PMs are angry because you're asking them to do more work. Which of the following is best when you want to convince them to use a WBS?
a)
A. Tell students that the WBS will prevent work from slipping to the crack.
b)
B. Tell them that a WBS is not necessary
c)
C. Tell them that a WBS is required if the project entails contracts
d)
D. Tell them that the WBS is the only way to identify risks.
32.
Your manager decides that all orders are treated as 'project' and the PM will update these orders daily, resolve issues and make sure Make sure the customer officially accepts the product within 30 days. Revenue from an individual order can range from $100 to $150,000. PM requires no planning and simply provides daily order status. How do you define this situation?
a)
A. Because each order is a temporary endeavor, each order is a project
b)
B. This is program management until multiple projects follow
c)
C. This is a recurring process.
d)
D. Revenue from orders over $100,000 will be considered a project and will entail project management activities
33.
The program is planned many years in advance when there is a major introduction of new technology. While planning the new project to begin in this program, the PM expanded the project scope management plan as the project became more complex. The degree of uncertainty in the range is:
a)
A. No change
b)
B. Decrease
c)
C. Decreases then increases
d)
D. Increase
34.
The project was progressing well when all the unexpected changes came from the parties involved. Once changes have been identified, the PM spends time with all relevant parties to figure out why the change was made and consider whether further changes are warranted. Project work calmed down when an employee casually mentioned to the PM that he had added functionality to the project's product without affecting the time, cost, or quality of the project. What should the PM do first?
a)
A. Ask the employee how to determine the need for this function
b)
B. Hold a meeting to review this employee's completed work
c)
C. Search for other added functions
d)
D. Ask the employee how he knows that there will be no impact on the project's time, cost, or quality.
35.
The project target for a project has been approved for planning and you have been assigned as PM. Realizing that project planning is a project-wide effort, which of the following should you best incorporate?
a)
A. Create a WBS and action definition
b)
B. Estimate action time and develop a work schedule
c)
C. Personnel planning and cost estimation
d)
D. Estimate costs and calculate budget
36.
The project sponsor has just provided a preliminary project scope statement. What to do next is:
a)
A. Begin completing the work package
b)
B. Complete project scope approval
c)
C. Start incorporating change control
d)
D. Begin creating management plans
37.
In a project-oriented organization (an organization in which there are no routine tasks but all projects), what are the characteristics of a project team:
a)
A. Report to several heads
b)
B. No loyalty to the project
c)
C. Report to a responsible and competent manager (functional manager)
d)
D. Regularly present in the project, without functional departments (will not always have a home)
38.
During a project team meeting, a project staff member asked what units of measurement were used in the project to control performance. This employee feels that some metrics related to his job are inaccurate. In what part of the project development phase is a project best considered?
a)
A. End
b)
B. Control
c)
C. Implementation
d)
D. Initialization
39.
PM doesn't have much time to plan before the mandatory project launch date approaches. Therefore he wants to plan as efficiently as possible. What should he do?
a)
A. It is definitely a good idea to have a preliminary project scope statement completed and then proceed with the WBS
b)
B. Create an activity list before creating the network diagram
c)
C. Document known risks before making further assumptions and estimates
d)
D. Complete the quality management plan before deciding on the quality measurement unit
40.
PM is trying to complete a software development project, but cannot focus or pay much attention to the project. Human resources are focused on completing tasks related to software production processes, and the PM has little authority to assign resources appropriately. What type of organization is this PM working for?
a)
A. The organization includes functional departments.
b)
B. Matrix. For this type of organization, project team members must report to 2 heads: 1 is the PM and the functional department manager.
c)
C. The organization in which the PM is the one handling the work
d)
D. The organization in which the PM is the executive
41.
PM has little project management experience. But he was assigned to be PM for a new project. Since he will be working in a matrix organization to complete his project, he can expect his project communication to have the following characteristics:
a)
A. Simple
b)
B. Open communication and promotion
c)
C. Complicated
d)
D. Difficult to automate
42.
A project requires a change in project guidelines. Who has the primary responsibility to decide if these changes are necessary?
a)
A. PM project manager
b)
B. Project team
c)
C. Sponsor
d)
D. Related parties
43.
During project execution, PM determines that a change in materials for the project is necessary. PM convenes a meeting to plan for implementing this change. Here is an example of:
a)
A. Management by goals
b)
B. Lack of change control system
c)
C. Relations between project members are evaluated as good
d)
D. The lack of a clear WBS
44.
When change occurs, it is best for PMs to focus their attention on:
a)
A. Create change
b)
B. Track and record changes
c)
C. Notify sponsors of changes
d)
D. Prevent unnecessary changes
45.
Linear programming is an example of which type of project selection criteria?
a)
A. Constraint optimization
b)
B. Competitive approach
c)
C. Benefit measurement parameters
d)
D. Impact analysis
46.
While completing the work package, the sponsor asks the PM to report how the project is progressing. During report preparation, the PM asks all project staff what % of their work they have done. Having an employee is very difficult to manage from the beginning. In response to PM's question, he said that nothing had been completed. Tired of being answered like that, the PM reported to the project team leader that the staff did not have a cooperative spirit. What is the real issue here?
a)
A. PM does not have enough resources for the project
b)
B. PM does not create a worthy reward system for employees to enhance their cooperative spirit
c)
C. The PM should have a meeting with the project team leader when the project staff first has a problem
d)
D. PM does not have a work package
47.
Effective project integration often requires an emphasis on:
a)
A. Each project member's personal career
b)
B. Continuously update the project management plan
c)
C. Effective communication is considered the main communication tool
d)
D. Product control
48.
A PM is trying to convince management to use project management and decides to start improving the company's project management by using project principles. Which of the following best describes why project principles can help this PM:
a)
A. The project mission describes in detail what needs to be accomplished
b)
B. The project charter lists the names of the entire project team
c)
C. The project mission gives power to the PM
d)
D. Project credo describes the project history
49.
The project is not completed unless:
a)
A. The project scope is completed, closing administration is completed, and invoices are paid
b)
B. There is formal acceptance, and any other requirements for project completion that are specified in the contract are met
c)
C. The customer is satisfied and the final invoice is paid
d)
D. Complete lessons learned.
50.
PM makes sure that the project product must be completed according to the project management plan. What stage of the project is he in?
a)
A. Plan
b)
B. Real revenue
c)
C. Control
d)
D. End
51.
You are taking over a project and determine the following: activity B has an early finish(EF) of day 3, a late finish(LF) of day 6, and an early start(ES) of day 2. Activity L is being done by a hard-to-get resource. The cost performance index (CPI) is 1.1 and the schedule performance index(SPI) is 0.8. based on this information what would you be more concerned about?
a)
A. Float
b)
B. Resources
c)
C. Cost
d)
D. Schedule
52.
When should scope verification be completed:
a)
A. At the end of project (at the end of project)
b)
B. At the beginning of project (at the beginning of project)
c)
C. At the end of each project phase
d)
D. During the planning stage
53.
Which of the following is not a characteristic of a project?
a)
A. Temporary
b)
B. Has a definite start and end time
c)
C. There are related activities
d)
D. Repeat project work every month. (repeat itself every month)
54.
Your company has just won a bid for a large project. The project will start within 3 months and is worth 2000000$. You are the PM of an existing project. What's the first thing you should do after hearing about a new project?
a)
A. Ask the company's executive board about the human resources the new project will use
b)
B. Increase resource levels for your project
c)
C. Stop, destroy your project (crash your project)
d)
D. Ask company executives if the new project will affect your project
55.
PM receives 1 change from the customer and this change does not affect the project schedule and is easy to complete. What should the PM do first?
a)
A. Make changes as soon as possible
b)
B. Contact sponsor for permission
c)
C. Liaise with the change control committee
d)
D. Estimate the other components in the constraint triangle.
56.
Which of the following best describes a project management plan?
a)
A. A printout from the project management software
b)
B. A bar chart
c)
C. Risk management, staff, improvement processes and other management plans
d)
D. Project scope
57.
A new PM just asked you for advice on creating a WBS. After you explain the process to him, he asks you what software he should use to create the WBS and what he should do with it when he's done. You will answer that the picture is not the most valuable result of creating a WBS, which is:
a)
A. A bar chart (segment chart)
b)
B. Team buy in
c)
C. Activities
d)
D. A list of risks
58.
A PM learns that corrective actions have been performed by a project employee, but have not been recorded. What should this PM person do next?
a)
A. Report violations to the functional director
b)
B. Clarify the reasons behind the employee's actions
c)
C. Add this correction action to the historical record
d)
D. Find out who caused the problem (who did the correction)
59.
The output of the management end is the creation of:
a)
A. Project archives
b)
B. Project motto
c)
C. Project management plan
d)
D. Risk analysis plan
60.
All technical work in the project has been completed. What must be completed next?
a)
A. Verify scope
b)
B. Risk response plan
c)
C. Employee management plan
d)
D. Lessons learned
61.
In project management, when do we only manage by work goals?
a)
A. It's supported by management
b)
B. Laws are written
c)
C. The project does not affect the overall goal
d)
D. The project includes project goals in the project charter
62.
The person who should be in control of the project during the project planning process is:
a)
A. PM project manager
b)
B. Project staff
c)
C. Director of functional departments
d)
D. Sponsor
63.
During the project initiation phase, which of the following documents is NOT necessary:
a)
A. Company processes
b)
B. Company culture
c)
C. Work breakdown tables that preceded the WBS
d)
D. Project scope statement
64.
detailed project schedule can be created once you have:
a)
A. Project budget
b)
B. WBS work breakdown table
c)
C. Project management plan
d)
D. Detailed risk assessment table
65.
This project was chartered to identify new ways to extend the product lifecycle of a mid-market company's product. The PM comes from a technical department and the project team comes from the product and marketing departments. The preliminary project scope statement and project plan are complete when a stakeholder informs the project team that there is a better way to complete a work package. They provided a technical review document from their committee that demonstrated the new way of getting the job done would actually be faster than the old way. The PM has had a similar experience with this department on another project, and hopes it will happen on this project. What should the PM do first?
a)
A. Contact the department and complain about the lack of deadline for submission of scope
b)
B. Find out how this schedule change will affect the cost to complete the project package and the product quality of the project package
c)
C. Consider if there is a way to change from a matrix environment to a functional organization to eliminate all interference from other departments
d)
D. Ask the department if they have any other changes
66.
You are a new PM with no experience. You are asked to plan a new project. In this situation, during the planning process, what should you best rely on to have a good chance of success?
a)
A. Intuition and personal understanding
b)
B. Stakeholder analysis
c)
C. Historical information from existing projects
d)
D. Configuration management
67.
A WBS numbering system allows project staff to:
a)
A. Systematically estimate the costs of the WBS components
b)
B. Provide project justification
c)
C. Determine the level for each component
d)
D. Use it in project management software
68.
A PM receives a call from a project staff member informing him that there has been a discrepancy between the speed of a system in the project and the target speed. The PM was surprised because performance management was not identified during the planning phase. If the PM can then estimate when a response to this variance will occur, what stage of project management is he in?
a)
A. Initialization
b)
B. Implementation
c)
C. Control
d)
D. End
69.
During the execution phase, a project employee asks the PM because he is not sure what work he has to do in the project. Which of the following documents contains a detailed description of work packages?
a)
A. WBS dictionary
b)
B. Activity list
c)
C. Preliminary project scope statement
d)
D. Project scope management plan
70.
All of the following occur during project closure except:
a)
A. Lessons learned
b)
B. Formal acceptance
c)
C. Reduce resource usage
d)
D. Cost benefit analysis of implementation
71.
You are working on a new software development project that employs more than 230 people. Finally, all scope is complete. What should be done now is (it's would be best to)
a)
A. Organize a party for the project team
b)
B. Make sure the project is integrated with other projects
c)
C. Start focusing on your own project
d)
D. Analyze whether the project succeeds or fails.
72.
What is a licensing system used for?
a)
. Manage who will do each job
b)
B. Manage working time and what sequence of work is done
c)
C. Manage when each job will be completed
d)
Manage who will do each job and when the job will be completed and when it will be done so that jobs and employees can interact with other jobs and employees
73.
The project is progressing well, except for the number of changes that have been made. The project is being implemented across 7 different departments within the company and will significantly improve the performance of these departments once it is implemented. There were 14 project management processes selected for use in this project. PM is a technical expert and is trained in communications and human resource management. Which of the following is the cause of the project's problems (number of changes)?
a)
A. PMs are not trained to understand the company environment
b)
B. The project should have more management supervision to have good results and bring profits to the company
c)
C. The project should use more project management processes
d)
D. Some stakeholders have not been identified
74.
In what phase are high-level project schedule constraints identified?
a)
A. Initialization
b)
B. Planning
c)
C. Implementation
d)
D. Control
75.
Approval of corrective actions is input to (done first)
a)
A. Scope control and scope verification
b)
B. Direct and execute project management and change integration control
c)
C. Develop project plan and develop project vision
d)
D. Develop project plan and schedule development
76.
Who has the most authority in a projectized organization?
a)
A. PM project manager
b)
B. Functional manager
c)
C. Project team
d)
D. The project team all have the same rights
77.
Project life cycles and product life cycles are different. What are the different characteristics of the project life cycle when compared to the product life cycle?
a)
A. Do not combine methodology
b)
B. Is different in each different manufacturing industry
c)
C. Can generate many different projects
d)
D. Describe project management actions
78.
A particular stakeholder has a reputation for creating change in the project. What is the best PM approach to this stakeholder at project initiation in this situation?
a)
A. Say no to him a few times to discourage him from making too many changes
b)
B. Pull him into the project as soon as possible
c)
C. Talk to his boss to find a way to move him to another project
d)
D. Tell him not to get involved with the stakeholders of this project.
79.
In what process of project management can stakeholders be identified?
a)
A. Initiate, plan, execute, control and close the project
b)
B. Initiation and planning
c)
C. Planning and control
d)
D. Control and closure
80.
While completing a project, a PM realizes that he needs to reduce project costs. After researching his options, he made the change below. Which option will reduce project costs?
a)
A. Change component A from component B. component A has a higher cost but has a less cost life cycle than B
b)
B. Change resource C to resource B to complete action A. resource B has more experienced staff
c)
C. Move actions B and H to perform at the same time, and accept a 30% increase in risk that the 5 required resources will be added later
d)
D. Remove a check from the project management plan
81.
PM has just taken over the project from another PM during the project execution phase. The previous PM has created the project budget, identified communications requirements, and is preparing to complete the work package. What should the new PM do next?
a)
A. Combine implementation of work packages
b)
B. Determine quality standards
c)
C. Begin to identify risks
d)
D. Implement the project management plan
82.
A project is facing a major change to its output. If the PM must decide which quality standards are relevant to the change, the PM will
a)
A. Quality management
b)
B. Implement quality assurance
c)
C. Quality planning
d)
D. Perform quality control
83.
control diagram shows 7 data points in a straight line on the same side of the mean. What should be accomplished?
a)
A. Implement the test design
b)
B. Adjust the chart to reflect the new GPA
c)
C. Find another possible cause (assignable cause)
d)
D. Nothing. This is rule 7 and cannot be refused.
84.
Which resource diagram shows what the responsibility assignment matrix does not?
a)
A. Time
b)
B. Activities
c)
C. Mutuality
d)
D. Person in charge of each activity
85.
Who has ultimate responsibility for quality management on the project?
a)
A. Project engineer
b)
B. PM
c)
C. Quality management director
d)
D. Project staff
86.
You are assigned to be PM for a large communications project. The project was completed in 1 year and has reached the halfway mark. The project team includes 5 sellers and 20 employees of your company. You want to know who is responsible for the work in the project. Where will you find this information?
a)
A. Responsibility assignment matrix
b)
B. Resource diagram
c)
C. Bar chart
d)
D. Project organizational chart
87.
You are asked to select tools and techniques to implement a quality assurance program to supplement existing quality control activities. Which of the following should you choose?
a)
A. Quality check
b)
B. Statistical sampling
c)
C. Pareto chart
d)
D. Trend analysis
88.
From a project perspective, attributes of quality:
a)
A. Determine how to increase organizational effectiveness in project support
b)
B. Provides the basics for viewing project success and failure
c)
C. Is a special property for which project is designed and tested
d)
D. Is the target standard that must be satisfied
89.
All of the following are powers derived from PM, except:
a)
A. Formal law
b)
B. Reward system
c)
C. Penalty system
d)
D. Expertise
90.
The following are typical concerns of matrixed team members except:
a)
A. Ask yourself who will use (or evaluate) their capabilities
b)
B. Work for many bosses
c)
C. Develop responsibility
d)
D. Calculate the marginal benefit of working on multiple projects
91.
As a PM, you are preparing methods for quality management. You are looking for a method that can demonstrate the relationship between events and their consequences. You want to use a method to model these events and their causes for adverse effects on quality. Which diagram below will you use to achieve your goal?
a)
A. Frequency chart
b)
B. Pareto diagram
c)
C. Ishikawa diagram
d)
D. Control diagram
92.
What type of organization is best at managing project complexity involving external efforts?
a)
A. Project-oriented organization (projectized-org)
b)
B. Functional-org
c)
C. Line organization (line-org)
d)
D. Matrix organization (matrix-org)
93.
Standard deviation is a measure that has the following properties:
a)
A. Far the estimate is from the highest estimate
b)
B. Far the measurement is from the mean
c)
C. Correct the sample is
d)
D. Much time remains in the project
94.
Which of the following conflict resolution techniques will produce the most lasting solution?
a)
A. Forcing
b)
B. Smoothly
c)
C. Compromise
d)
D. Problem solving
95.
PM and team from a railway equipment design company are tasked with designing equipment to load rock into railway cars. The design allows for 2% of the load to be spilled, a total loss of up to 2 tons per day. In what documents should the PM document quality control, quality assurance, and quality improvement?
a)
A. Quality management plan
b)
B. Quality policy
c)
C. Control diagram
d)
D. Project management plan
96.
A PM is using a cause-and-effect diagram with the project team to decide how the variables will be connected to potential problems. In what part of the project quality management process will the PM work?
a)
A. Quality analysis
b)
B. Implement quality assurance
c)
C. Perform quality control
d)
D. Quality planning
97.
Adjusting various allocated tasks within a project to maintain the right amount of resources is called:
a)
A. Create a better communications management plan and require only one official language in the project and immediate translators
b)
B. Contact someone in the department who also speaks the PM's native language well to confirm the department leader's opinion
c)
C. Find if the next action should be re-estimated
d)
D. Work to increase organizational effectiveness by encouraging policy improvement using questions
98.
Communication is often enhanced when the sender ……………… the receiver:
a)
A. Talk
b)
B. Use body language when talking
c)
C. Talk slowly
d)
D. Point out relevant viewpoints
99.
PM is trying to resolve a dispute between 2 project staff. One person said that the system should be integrated before testing, and the other said that each system should be tested before integration. The project involved more than 30 people, and 12 systems needed to be integrated. The sponsor requires that the integration be done in a timely manner. Which statement by PM is best to resolve this conflict?
a)
A. Do it the PM's way
b)
B. Everyone please stay calm to complete the work
c)
C. Let's tackle this problem again next week when everyone is calm
d)
D. Perform limited testing before implementation and end testing after installation
100.
What percentage of the total distribution are 3 sigma from the mean equal to?
a)
A. 68.26%
b)
B. 99.99%
c)
C. 95.46%
d)
D. 99.73%
100 %
