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IS207 Final Exam (Part 2)

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

In business, how do AI-powered chatbots contribute to customer support?

a)

Providing investment and financial planning advice

b)

Diagnosing medical conditions

c)

Answering user inquiries in real time

d)

Creating immersive virtual environments

2.

As a small business owner creating handcrafted jewelry, which e-commerce model would involve selling your products directly to individual consumers, allowing them to browse, make purchases, and have items delivered to their homes?

a)

Business-to-Business (B2B)

b)

Business-to-Consumer (B2C)

c)

Consumer-to-Business (C2B)

d)

Consumer-to-Consumer (C2C)

3.

In a situation where your team faces a problem for which there is no guaranteed optimal solution, and you need practical shortcuts to guide your decision-making, which approach would be most appropriate?

a)

Satisficing

b)

Optimization

c)

Trial and Error

d)

Heuristics

4.

What is the main function of Expert Systems in Specialized Business Information Systems?

a)

Creating immersive virtual environments

b)

Emulating human expertise in specific domains

c)

Predicting future trends and behaviors

d)

Generating architectural designs

5.

If you plan to collaborate with other businesses, such as wholesalers or retailers, in the distribution of your handcrafted jewelry, which e-commerce model suits this scenario?

a)

Consumer-to-Consumer (C2C)

b)

Business-to-Consumer (B2C)

c)

Business-to-Business (B2B)

d)

Consumer-to-Business (C2B)

6.

In business, how do organizations use AI for predictive analytics?

a)

Troubleshooting technical issues

b)

Forecasting future trends, behaviors, or issues

c)

Emulating human expertise in specific domains

d)

Simulating real-world combat scenarios

7.

You're considering selling some of your excess jewelry-making supplies to fellow artisans. Which e-commerce model aligns with this peer-to-peer exchange?

a)

Business-to-Government (B2G)

b)

Business-to-Business (B2B)

c)

Consumer-to-Business (C2B)

d)

Consumer-to-Consumer (C2C)

8.

Which of the following is a component of Transaction Processing Systems (TPS)?

a)

Video Editing Software

b)

Graphic Design Tools

c)

Point-of-Sale Terminals

d)

Project Management Software

9.

Which business operations are typically supported by Transaction Processing Systems?

a)
Customer relationship management, marketing, and sales forecasting
b)
Quality control, human resources, and financial reporting
c)
Supply chain management, product development, and strategic planning
d)
Order processing, inventory management, and payroll processing
10.

Which application of Virtual Reality (VR) in business involves creating immersive 3D models for employee training and product prototyping?

a)

Virtual Tours

b)

Predictive Analytics

c)

Training and Simulation

d)

Recommendation Systems

11.

In the gig economy, where individual talents and services are offered to businesses, which e-commerce model is exemplified?

a)

Business-to-Business (B2B)

b)

Consumer-to-Business (C2B)

c)

Business-to-Consumer (B2C)

d)

Business-to-Government (B2G)

12.

How is Artificial Intelligence (AI) defined in Specialized Business Information Systems?

a)

The automation of routine tasks within an organization.

b)

The use of computer systems and algorithms to perform tasks requiring human intelligence.

c)

A generic system designed for all industries.

d)

The emulation of human experts in specific domains.

13.

In a scenario where your team is tasked with finding the most effective solution in project performance within a tight timeline and limited resources, which decision-making approach would be most suitable?

a)

Satisficing

b)

Optimization

c)

Heuristics

d)

Random Selection

14.

If you aim to provide software solutions to government agencies, which e-commerce model would define this business transaction?

a)

Consumer-to-Consumer (C2C)

b)

Business-to-Consumer (B2C)

c)

Business-to-Government (B2G)

d)

Consumer-to-Business (C2B)

15.

What term refers to transactions conducted through mobile devices like smartphones and tablets, focusing on mobile banking, shopping, and payments?

a)

M-Commerce

b)

Digital Transactions

c)

E-Banking

d)

Online Shopping

16.

Your team is working on a project with multiple competing priorities and a need for quick decision-making. However, achieving the absolute best solution is not critical. Which approach aligns with finding a solution that works well enough in this context?

a)

Heuristics

b)

Satisficing

c)

Optimization

d)

Trial and Error

17.

What is a common use of VR in real estate within the context of Specialized Business Information Systems?

a)

Creating immersive virtual environments

b)

Simulating real-world combat scenarios

c)

Generating architectural designs

d)

Offering virtual tours of properties

18.

For citizens to access official documents and pay taxes online, which e-commerce model is applied by government agencies?

a)

Business-to-Government (B2G)

b)

Government-to-Citizen (G2C)

c)

Business-to-Consumer (B2C)

d)

Consumer-to-Consumer (C2C)

19.

What does Virtual Reality (VR) entail in the context of Specialized Business Information Systems?

a)

The use of real-world physical environments in computer-based systems.

b)

Creating immersive experiences using computer-generated environments or simulations.

c)

A system that automates repetitive tasks within an organization.

d)

A one-size-fits-all solution for business visualization.

20.

What is the primary characteristic of Specialized Business Information Systems (BIS)?

a)

They provide a one-size-fits-all solution for all industries.

b)

They are customized and tailored to meet specific business needs.

c)

They prioritize generalization over customization.

d)

They focus on generic functionalities.

21.

Which of the following is NOT a benefit of implementing an ERP system in a business?

a)

Improved accuracy and productivity

b)

Improved reporting

c)

Increased efficiency

d)

Decreased collaboration

22.

Which of the following is an example of a common ERP module?

a)

Social media management

b)

Customer relationship management

c)

Email marketing

d)

Search engine optimization

23.

What is the purpose of cross-functional reporting in an ERP system?

a)

To provide insights that span multiple departments

b)

To automate workflows across departments

c)

To manage data in a centralized location

d)

To improve communication within departments

24.

Which of the following is a potential challenge of ERP implementation?

a)

Improved accuracy and productivity

b)

Increased collaboration

c)

Resistance to change from employees

d)

Decreased efficiency

25.

What is the purpose of workflow automation in an ERP system?

a)

To provide insights that span multiple departments

b)

To automate workflows across departments

c)

To manage data in a centralized location

d)

To improve communication within departments

26.

Which of the following is an example of an ERP solutions provider?

a)

Apple Inc.

b)

Oracle Corp.

c)

Amazon.com Inc.

d)

Facebook Inc.

27.

What is the purpose of ERP reporting?

a)
To provide insights and analysis of the data within the ERP system
b)
To entertain employees with data visualization
c)
To create unnecessary paperwork
d)
To confuse users with irrelevant information
28.

Which of the following is a potential benefit of ERP implementation?

a)

Abandoning old working processes

b)

Decreased collaboration

c)

Improved accuracy and productivity

d)

Decreased efficiency

29.

What is the purpose of ERP modules?

a)
To create chaos and confusion in business operations
b)
To slow down business processes and functions
c)

To increase inefficiency and waste resources

d)

Integrate and streamline business processes and functions

30.

Which of the following is a potential risk of ERP implementation?

a)

Improved accuracy and productivity

b)

Increased collaboration

c)

Resistance to change from employees

d)

Increased efficiency

31.

A company wants to understand customer behavior, preferences, and purchasing patterns by analyzing data from website interactions, social media, and past transactions. Which type of CRM would be most suitable for this purpose?

a)

Analytical CRM

b)

Collaborative CRM

c)

Operational CRM

32.

A business aims to emphasize collaboration between marketing, sales, and customer service to provide a seamless and comprehensive customer experience through various channels, including digital marketing and partner relationships. Which type of CRM aligns with this objective?

a)

Analytical CRM

b)

Collaborative CRM

c)

Operational CRM

33.

A company aims to streamline core business processes such as marketing, sales, and customer service, manage digital marketing campaigns, including email marketing, live chats, and lead management, and automate call center routing and information management. Which type of CRM would best support these objectives?

a)

Analytical CRM

b)

Collaborative CRM

c)

Operational CRM

34.

What technology involves integrating digital content with the physical world using sensors and other technologies?

a)

Blockchain

b)

Edge Computing

c)

Spatial Computing

d)

Homomorphic Encryption

35.

What is the technology that allows computation on encrypted data without decrypting it, preserving privacy?

a)

Smart Spaces

b)

Homomorphic Encryption

c)

3D Printing & Additive Manufacturing

d)

Virtualization

36.

Which technology is a subset of AI where systems learn and improve from experience without being explicitly programmed?

a)

5G Networks

b)

Machine Learning (ML)

c)

Cloud Computing

d)

Augmented Reality (AR) applications

37.

Which technology provides faster speeds and lower latency, enabling seamless interaction with digital elements in the real world?

a)

5G Networks

b)

Smart Homes and Cities

c)

Robotics and Automation

d)

Cloud Computing

38.

Which technology records transactions across multiple computers and is used to secure and verify financial transactions?

a)

Blockchain

b)

Smart Spaces

c)

Homomorphic Encryption

d)

3D Printing & Additive Manufacturing

39.

Which technology involves processing data near the source rather than relying on a centralized data-processing warehouse?

a)

Edge Computing

b)

Machine Learning (ML)

c)

Virtualization

d)

Cloud Computing

40.

What technology involves the delivery of computing services over the internet, allowing users to access and use resources on-demand without needing to own physical infrastructure?

a)

Cloud Computing

b)

Spatial Computing

c)

Edge Computing

d)

Blockchain