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MPA 509 QF

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

Change management in the public sector is primarily concerned with:

a)

Increasing taxes

b)

Supporting people in adopting organizational change successfully

c)

Reducing employee benefits

d)

Privatizing government agencies

2.

Which of the following is NOT one of the three levels of change management?

a)

Individual Change Management

b)

Organisational Change Management

c)

Enterprise Change Management

d)

Financial Change Management

3.

An internal source of change in the public sector is:

a)

Globalization

b)

International policy transfer

c)

Economic crisis within the country

d)

Foreign investment

4.

Which factor commonly leads employees to resist change?

a)

Clear communication

b)

Strong stakeholder engagement

c)

Fear and uncertainty

d)

Effective leadership

5.

Effective public sector governance promotes:

a)

Corruption

b)

Poor accountability

c)

Efficient use of resources

d)

Limited public participation

6.

Which of the following is a core value of good governance?

a)

Favoritism

b)

Integrity

c)

Nepotism

d)

Patronage

7.

The governance guideline that focuses on leadership and values is:

a)

Performance

b)

Relations

c)

Culture

d)

Strategy

8.

Oversight in governance helps ensure:

a)

Reduced accountability

b)

Increased secrecy

c)

Accountability of public officials

d)

Elimination of public participation

9.

A common political issue affecting public administration is:

a)

Excessive profitability

b)

Short-termism driven by electoral cycles

c)

Employee welfare programs

d)

Privatized budgeting

10.

The principle that public servants should remain unbiased regardless of political leadership is called:

a)

Flexibility

b)

Neutrality

c)

Decentralization

d)

Transparency

11.

Which of the following is considered a threat to ethical governance?

a)

Accountability

b)

Transparency

c)

Nepotism

d)

Citizen engagement

12.

Aggregate fiscal management focuses primarily on:

a)

Employee recruitment

b)

Fiscal sustainability and resource allocation

c)

Welfare benefits

d)

Union management

13.

Fiduciary risk management includes:

a)

Marketing activities

b)

Internal and external audits

c)

Product development

d)

Recruitment campaigns

14.

A budget mainly provides government with:

a)

Political authority

b)

Legal authority to raise and spend money

c)

Electoral advantages

d)

Employee benefits

15.

IEEE standards play a crucial role in promoting:

a)

Competition in the power sector

b)

Innovation and interoperability

c)

Plumbing safety

d)

Telecommunications infrastructure

16.

Recruitment in the public sector should primarily be based on:

a)

Family connections

b)

Political affiliation

c)

Merit and probity

d)

Seniority only

17.

Executive headhunting is commonly used to:

a)

Recruit entry-level workers

b)

Attract highly qualified candidates for specialized positions

c)

Eliminate interviews

d)

Reduce training costs

18.

Which recruitment method allows employees to temporarily work in another organization or department?

a)

Transfer

b)

Promotion

c)

Secondment

d)

Outsourcing

19.

Employee welfare aims to:

a)

Increase employee stress

b)

Improve morale and productivity

c)

Reduce workplace safety

d)

Eliminate benefits

20.

Which of the following is an employee welfare benefit?

a)

Medical insurance

b)

Political campaign support

c)

Electoral funding

d)

Lobbying allowance

21.

Change management requires both leadership support and employee involvement for successful implementation.

a)

True

b)

False

22.

Transparency and accountability are essential elements of public sector governance.

a)

True

b)

False

23.

Civil servants are expected to openly support a particular political party while performing official duties.

a)

True

b)

False

24.

Public financial management is concerned only with collecting revenue and not with expenditure control.

a)

True

b)

False

25.

Employee welfare programs can contribute to improved work-life balance and employee retention.

a)

True

b)

False