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IT Essentials Ch 6 Test - Applied Networking

Total questions: 50

Worksheet time: 1hrs 15mins

Name
Class
Date
1.

A user has taken a personal laptop to work. The laptop is unable to discover the name of the office wireless network. What are two potential causes of this problem? (Choose two.)

a)

The wireless router is not broadcasting the SSID.

b)

The laptop has not received an IP address from the wireless router.

c)

The wireless router is set to mixed mode.

d)

The network does not support the wireless protocol in use by the laptop.

e)

The laptop must be configured with the office workgroup name.

2.

A technician is investigating a report that a computer is unable to access network resources. The technician discovers that the computer has an IP address of 169.254.27.168. What is a logical first step in diagnosing this problem?

a)

Attempt to ping the default gateway.

b)

Check the NIC LED lights.

c)

Test that DNS is operating correctly.

d)

Activate Network Discovery and File Sharing.

3.

Which cloud computing opportunity would provide the use of network hardware such as routers and switches for a particular company?

a)

IaaS

b)

BaaS

c)

WaaS

d)

SaaS

4.

Which network service automatically assigns IP addresses to devices on the network?

a)

DHCP

b)

DNS

c)

Telnet

d)

traceroute

5.

Match this definition to the type of cloud:

Built to meet a specific need

a)

Community Cloud

b)

Public Cloud

c)

Hybrid Cloud

d)

Private Cloud

6.

Match this definition to the type of cloud:

Intended for a specific organization or entity, such a goverment

a)

Community Cloud

b)

Public Cloud

c)

Hybrid Cloud

d)

Private Cloud

7.

Match this definition to the type of cloud:

Made up of two or more clouds connected via a single architecture

a)

Community Cloud

b)

Public Cloud

c)

Hybrid Cloud

d)

Private Cloud

8.

Match this definition to the type of cloud:

Service made available to the general population

a)

Community Cloud

b)

Public Cloud

c)

Hybrid Cloud

d)

Private Cloud

9.

What is the purpose of the network profiles that are used to establish a new network connection on a Windows PC?

a)

to configure NIC settings for the fastest network available

b)

to remove the need for IP addresses when connecting to a network

c)

to provide a list of ISPs that may be used for Internet access

d)

to provide an easy way to configure or apply network functions based on the type of network to be joined

10.

A network technician attempts to ping www.example.net from a customer computer, but the ping fails. Access to mapped network drives and a shared printer are working correctly. What are two potential causes for this problem? (Choose two.)

a)

The Windows domain or workgroup name that is configured on the computer is incorrect.

b)

The target web server is down.

c)

The computer has been assigned a static IP address.

d)

DNS service is unavailable on the customer network.

e)

The HTTP protocol is not working properly on the target server.

11.

The three main Cloud services models are

a)

Software as a Service (SaaS)

b)

Platform as a Service (PaaS)

c)

Infrastructure as a Service (IaaS)

d)

Internet as a Service (IaaS)

12.

Systematic troubleshooting approach has to be followed to detect and fix problems on computers, laptops, mobile devices etc. What is the first step in this process that enables you to develop an hypnosis in regards to the problem ?

a)

Identify the problem

b)

Establish a hypothesis

c)

Test the hypothesis

d)

Establish a plan of action

e)

Document findings, actions, outcomes

13.

Systematic troubleshooting approach has to be followed to detect and fix problems on computers, laptops, mobile devices etc. What is the final step in this process that enables you to fix problems easily the next time it occurs ?

a)

Identify the problem

b)

Establish a hypothesis

c)

Test the hypothesis

d)

Establish a plan of action

e)

Document findings, actions, outcomes

14.

From the list below, select two correct statements in relation to broadband technologies:

a)

DSL uses the existing copper telephone lines to provide high-speed digital data communication between end users and telephone companies

b)

Line of sight wireless Internet is not an always-on service that uses radio signals for transmitting Internet access

c)

Fiber broadband provides faster connection speeds and bandwidth than cable and DSL

d)

Satellite is not an alternative for customers who cannot get cable or DSL connections

15.

A virtual private network (VPN) is a private network that connects remote sites or users together over a public network, like the Internet. Select two correct statements that relate to VPNs in a corporate network.

a)

Remote-access users can straight away form a secure connection with the corporate private network

b)

Remote-access users must install the VPN client on their computers to form a secure connection with the corporate private network

c)

When connected to the corporate private network, users will not be able to access resources as if they were physically connected to the corporate LAN

d)

When connected to the corporate private network, users become part of that network and have access to all services and resources as if they were physically connected to the corporate LAN

16.

A wired or wireless network interface card (NIC) is required to connect a computer to the network, after it is installed what software configurations have to be done for it to access the network (select two answers) ?

a)

The NIC driver has to be installed

b)

The computer has to be powered off

c)

IP settings must be configured either manually or dynamically

d)

the network cable has to be connected

17.

Where would you find a Network Interface Card (NIC)?

a)

inside a networked device

b)

between several nodes

c)

close to the phone line to connect to the internet

d)

on a wireless router

18.

Can we perform computer networking by connecting two computers directly?

a)

YES

b)

NO

19.

In the picture, if the following options are select and the box looks like this. How the id the computer get its IP address?

a)

Static Addressing

b)

Dynamic Addressing

20.

In the picture, if the following options are select and the box looks like this. How the id the computer get its IP address?

a)

Static Addressing

b)

Dynamic Addressing

21.

A technician is about to install and configure a wireless network at a small branch office. What is the first security measure the technician should apply immediately upon powering up the wireless router?

a)

Configure encryption on the wireless router and the connected wireless devices.

b)

Disable the wireless network SSID broadcast.

c)

Change the default user-name and password of the wireless router.

d)

Enable MAC address filtering on the wireless router.

22.

A laptop cannot connect to a wireless access point. Which two troubleshooting steps should be taken first? (Choose two.)

a)

Ensure that the laptop antenna is attached.

b)

Ensure that the wireless SSID is chosen.

c)

Ensure that the correct network media is selected.

d)

Ensure that the NIC is configured for the proper frequency.

e)

Ensure that the wireless NIC is enabled.

23.
You are the new IT admin, and you need to find the network configuration. What should you use?
a)
ipconfig
b)
cmd
c)
netchange
d)
newnet
24.
To get the most detailed network configuration, use this command.
a)
ipconfig /all
b)
ipconfig
c)
ipconfig /renew
d)
ipconfig /most
25.
This command sends a request out and expects a response, indicating that both hosts are communicating.
a)
ping
b)
tracert
c)
ipconfig /renew
d)
nslookup
26.
You have confirmed that the NIC is active and drivers are good - but you notice that the Ethernet symbol in the taskbar shows a red X - you find out that the RJ-45 is not plugged in. You plug it in and the X disappears. This is also known as...
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
27.
The computer is experiencing a network problem. The first thing you do is determine that the Broadcom Ethernet NIC is working by checking Device Manager. This is also known as...
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
28.
Drivers Good. RJ-45 plugged in. There is a yellow warning sign. You run ipconfig and discover that the DNS server looks strange. You set the adapter in properties to obtain DNS server automatically. This is also known as...
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
29.
After confirming drivers, plugging in cable, checking ipconfig (and fixing any issue) you go to test your connection through the PING command. All tests GOOD. This is also known as...
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
30.
A user sets up his office in the basement - he connects to wifi and downloads Chrome. He leaves while it downloads and gets a drink. Upon return, the download stopped and he was not connected to WIFI anymore. What could be the LIKELY cause of this?
a)
WIFI out of range
b)
WIFI router failure
c)
WIFI password bad
d)
WIFI not wired
31.
A user sets up a wifi router in the living near his cordless telephone and in direct sunlight. What COULD be the issues here?
a)
channel interference
b)
range issues
c)
password issues
d)
no issue
32.
You are setting up a new AP in an office environment - where is the best place to setup the AP?
a)
in the center of the office, near the water cooler
b)
in the IT closet on the left side of office
c)
in the bosses office, on the right side of office
d)
in the breakroom, near the fire tower
33.
The power goes out in your building. When everything works again, your devices are connected, but cannot "see" the internet. What should you try first?
a)
Confirm internet with ISP using direct ethernet
b)
Power off all devices and power on
c)
Replace all switches immeeditely
d)
Check wifi passwords
34.

Josie from Human Resources was just issued a new laptop from the company. When she plugs the laptop into the network’s wall jack and turns it on, she receives an error message. She calls the service desk to report that error message being displayed states, “There is an IP address conflict with another system on the network.” You are working as a field service technician and have been asked to resolve this error. What should you do?

a)

​Configure the laptop’s network connection to use DHCP instead of a static IP

b)

Replace the wired network adapter on the laptop since it is faulty

c)

​Disable the wired network adapter and require the laptop to use the wireless network adapter instead

d)

​Choose a new IP address and statically assign it to the laptop

35.

Jason's cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop which is connected to his cellphone over its wireless hotspot,the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results?


​

Explanation

a)

The smartphone's RFID signal is low

b)

​ ​The wireless hotspot feature is throttling the cellular connection speed

c)

​The SSID for the wireless hotspot is not being broadcast

d)

The laptop is out of range of the smartphone's hotspot

36.

You attempt to log on to a Windows workstation and an error message pops up which says there is a duplicate IP address detected on the network. You restart the workstation, but when you attempt to log in again the same error is displayed. Which of the following is MOST likely causing this error message to occur?

a)

​Both wireless and wired connections are enabled on the workstation

b)

A static address has been configured on the workstation

c)

​You are logged into another workstation at the same time ​

d)

The workstation was recently moved from another location

37.

It is the cheapest form of DSL where the download speed is faster than the upload speed.

a)

SDSL

b)

ADSL

c)

Dial-up connection

d)

VDSL

38.
A ship travelling around the world should use this type of internet connection .
a)
Satelite Internet Connection
b)
Radio Celullar Networks
c)
Fixed Wireless
d)
Fiber Optic Cable
39.

This type of internet connection requires mobile networks and mobile devise to function.

a)

Mobile Broadband

b)

Wi-Fi

c)

Fixed Wireless

d)

DSL

40.
The image  below  shows internet connection using 
a)
Fixed Wireless
b)
Fiber to the Premises
c)
Celullar Radio Networks
d)
Wi-Fi
41.

Which of these is an advantage of cloud storage?

a)

The user has no control over their data

b)

Many programs can be run at the same time, regardless of the processing power of your device

c)

Accessible anywhere with an internet connection

d)

Portability

42.
Facilities that house large collections of servers are called _____.
a)
Data Centers
b)
Computer Processing Plants
c)
Internet Routing Facilities
d)
Cloud Computing Centers
43.
You have confirmed that the NIC is active and drivers are good - but you notice that the Ethernet symbol in the taskbar shows a red X - you find out that the RJ-45 is not plugged in. You plug it in and the X disappears. This is also known as...
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
44.

Josie from Human Resources was just issued a new laptop from the company. When she plugs the laptop into the network’s wall jack and turns it on, she receives an error message. She calls the service desk to report that error message being displayed states, “There is an IP address conflict with another system on the network.” You are working as a field service technician and have been asked to resolve this error. What should you do?

a)

​Configure the laptop’s network connection to use DHCP instead of a static IP

b)

Replace the wired network adapter on the laptop since it is faulty

c)

​Disable the wired network adapter and require the laptop to use the wireless network adapter instead

d)

​Choose a new IP address and statically assign it to the laptop

45.

What is the first step in the troubleshooting process?

a)

Document any findings

b)

Question the user

c)

Identify the problem

d)

Establish a theiry

46.

Once a technician confirms a theory, what should they do next?

a)

Establish a plan of action

b)

Question the user

c)

Implement a system check

d)

Document all finding

47.
What is the last step of the troubleshooting process that you would do before closing out a help ticket?
a)
Identify the Problem
b)
Verify Full System Functionality
c)
Educate the User
d)
Document the solution
e)
Test your theory
48.

True or False: Preventive maintenance is just as important for the network as it is for the computers on a network.

a)

True

b)

False

49.

True or False: As a technician, you may notice that equipment is failing, damaged, or making unusual sounds. Inform the network administrator if you notice any of these issues to prevent unnecessary network downtime.

a)

True

b)

False

50.

True or False: In an organization, if one computer is malfunctioning, generally all users are affected.

a)

True

b)

False