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WorksheetsHFU human resources managemnent assignment test 22.12.2023
Total questions: 150
Worksheet time: 1hrs 28mins
What are the main stages of the recruitment process?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
What is selection in the context of human resource management?
Process of selecting the best candidates for work in the organization.
Process of training employees in the company.
Process of evaluating employees in the organization.
Process of recruiting new clients to the company.
What are the methods of training and developing employees?
On-the-job training, off-the-job training, mentoring, coaching, workshops, and e-learning
Reading books, watching movies, playing video games
Lunch breaks, team building exercises, company parties
Sleeping, daydreaming, browsing the internet
Why is training important for an organization?
It is unnecessary and brings no benefits
It develops employees' skills and increases productivity
It lowers employees' morale and decreases productivity
It has no impact on employees' skills or productivity
What is performance management in the context of human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
What are the main elements of the compensation and benefits system?
Vacation time, sick leave, personal days
Salary, bonuses, benefits, and perks
Company car, free meals, gym membership
Overtime pay, commission, profit sharing
Why is the compensation and benefits system important for employees?
It has no impact on employees
It is only important for the employer
It affects the motivation, engagement, and loyalty of employees.
It does not matter in employee relations
What are the main types of non-monetary benefits?
Bonuses for results, extra days off, free foreign holidays
Health insurance, retirement plan, paid leave, employee discounts
Free training, free medical care, free accommodation
Company car, free lunches, free movie tickets
What are the main components of a performance appraisal?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the main factors to consider when designing a compensation package?
Employee's job role, industry standards, company's financial status, and employee's performance
Employee's favorite color, favorite food, favorite movie, and favorite vacation spot
Employee's horoscope, zodiac sign, lucky number, and favorite sports team
Employee's pet's name, favorite song, favorite book, and favorite TV show
What are the main objectives of employee training and development?
Improving employee skills, increasing productivity, and enhancing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
What is the significance of employee engagement in an organization?
It has no impact on the organization
It improves productivity and employee retention
It decreases employee satisfaction and loyalty
It does not affect the organization's goals
What are the key elements of a successful onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is diversity and inclusion important in the workplace?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key elements of effective employee onboarding?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
What are the main objectives of performance management in human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
Why is diversity and inclusion important for organizational success?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key components of a successful employee onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is diversity and inclusion important for organizational success?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main factors to consider when designing a performance appraisal system?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the main components of a successful employee onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
What are the main objectives of employee training and development?
Improving employee skills, increasing productivity, and enhancing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
What is the significance of employee engagement in an organization?
It has no impact on the organization
It improves productivity and employee retention
It decreases employee satisfaction and loyalty
It does not affect the organization's goals
What is the importance of employee motivation in the workplace?
It has no impact on the work environment
It fosters productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What is the role of performance appraisal in human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
Why is it important for organizations to have a well-defined onboarding process?
It has no impact on the work environment
It fosters a positive work culture and increases employee retention
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key components of effective employee training and development?
On-the-job training, off-the-job training, mentoring, coaching, workshops, and e-learning
Reading books, watching movies, playing video games
Lunch breaks, team building exercises, company parties
Sleeping, daydreaming, browsing the internet
Why is employee engagement important for organizational success?
It has no impact on the organization
It improves productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main elements of a successful performance management system?
Setting goals, defining metrics, measuring performance, and providing feedback
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the benefits of having a well-structured onboarding process for new employees?
It has no impact on the work environment
It fosters a positive work culture and increases employee retention
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key stages of employee recruitment that organizations should focus on?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
How does effective training contribute to the overall success of an organization?
It is unnecessary and brings no benefits
It develops employees' skills and increases productivity
It lowers employees' morale and decreases productivity
It has no impact on employees' skills or productivity
What are the benefits of promoting diversity and inclusion in the workplace?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the essential components of an effective employee retention strategy?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is it important for organizations to prioritize employee engagement?
It has no impact on the organization
It improves productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key benefits of a well-structured employee training program?
Enhancing employee skills, improving productivity, and increasing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
Why is it important for organizations to prioritize employee well-being and mental health?
It has no impact on the organization
It improves employee morale, productivity, and overall work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main components of an effective employee performance evaluation?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the key elements of an effective employee onboarding process?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is it important for organizations to prioritize employee well-being and mental health?
It has no impact on the organization
It improves employee morale, productivity, and overall work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main stages of the employee recruitment process?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
What are the main stages of the recruitment process?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
What is selection in the context of human resource management?
Process of selecting the best candidates for work in the organization.
Process of training employees in the company.
Process of evaluating employees in the organization.
Process of recruiting new clients to the company.
What are the methods of training and developing employees?
On-the-job training, off-the-job training, mentoring, coaching, workshops, and e-learning
Reading books, watching movies, playing video games
Lunch breaks, team building exercises, company parties
Sleeping, daydreaming, browsing the internet
Why is training important for an organization?
It is unnecessary and brings no benefits
It develops employees' skills and increases productivity
It lowers employees' morale and decreases productivity
It has no impact on employees' skills or productivity
What is performance management in the context of human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
What are the main elements of the compensation and benefits system?
Vacation time, sick leave, personal days
Salary, bonuses, benefits, and perks
Company car, free meals, gym membership
Overtime pay, commission, profit sharing
Why is the compensation and benefits system important for employees?
It has no impact on employees
It is only important for the employer
It affects the motivation, engagement, and loyalty of employees.
It does not matter in employee relations
What are the main types of non-monetary benefits?
Bonuses for results, extra days off, free foreign holidays
Health insurance, retirement plan, paid leave, employee discounts
Free training, free medical care, free accommodation
Company car, free lunches, free movie tickets
What are the main components of a performance appraisal?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the main factors to consider when designing a compensation package?
Employee's job role, industry standards, company's financial status, and employee's performance
Employee's favorite color, favorite food, favorite movie, and favorite vacation spot
Employee's horoscope, zodiac sign, lucky number, and favorite sports team
Employee's pet's name, favorite song, favorite book, and favorite TV show
What are the main objectives of employee training and development?
Improving employee skills, increasing productivity, and enhancing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
What is the significance of employee engagement in an organization?
It has no impact on the organization
It improves productivity and employee retention
It decreases employee satisfaction and loyalty
It does not affect the organization's goals
What are the key elements of a successful onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is diversity and inclusion important in the workplace?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key elements of effective employee onboarding?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
What are the main objectives of performance management in human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
Why is diversity and inclusion important for organizational success?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key components of a successful employee onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is diversity and inclusion important for organizational success?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main factors to consider when designing a performance appraisal system?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the main components of a successful employee onboarding process?
Providing a warm welcome, offering training, and assigning tasks
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
What are the main objectives of employee training and development?
Improving employee skills, increasing productivity, and enhancing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
What is the significance of employee engagement in an organization?
It has no impact on the organization
It improves productivity and employee retention
It decreases employee satisfaction and loyalty
It does not affect the organization's goals
What is the importance of employee motivation in the workplace?
It has no impact on the work environment
It fosters productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What is the role of performance appraisal in human resource management?
Process of managing finances in an organization
Process of defining, measuring, and evaluating employee achievements to achieve the organization's strategic goals.
Process of recruiting employees to the organization
Process of evaluating the quality of products in the organization
Why is it important for organizations to have a well-defined onboarding process?
It has no impact on the work environment
It fosters a positive work culture and increases employee retention
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key components of effective employee training and development?
On-the-job training, off-the-job training, mentoring, coaching, workshops, and e-learning
Reading books, watching movies, playing video games
Lunch breaks, team building exercises, company parties
Sleeping, daydreaming, browsing the internet
Why is employee engagement important for organizational success?
It has no impact on the organization
It improves productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main elements of a successful performance management system?
Setting goals, defining metrics, measuring performance, and providing feedback
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the benefits of having a well-structured onboarding process for new employees?
It has no impact on the work environment
It fosters a positive work culture and increases employee retention
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key stages of employee recruitment that organizations should focus on?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
How does effective training contribute to the overall success of an organization?
It is unnecessary and brings no benefits
It develops employees' skills and increases productivity
It lowers employees' morale and decreases productivity
It has no impact on employees' skills or productivity
What are the benefits of promoting diversity and inclusion in the workplace?
It has no impact on the work environment
It fosters innovation, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the essential components of an effective employee retention strategy?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is it important for organizations to prioritize employee engagement?
It has no impact on the organization
It improves productivity, creativity, and a positive work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the key benefits of a well-structured employee training program?
Enhancing employee skills, improving productivity, and increasing job satisfaction
Decreasing employee skills, reducing productivity, and diminishing job satisfaction
Ignoring employee skills, maintaining current productivity, and disregarding job satisfaction
Overlooking employee skills, decreasing productivity, and neglecting job satisfaction
Why is it important for organizations to prioritize employee well-being and mental health?
It has no impact on the organization
It improves employee morale, productivity, and overall work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main components of an effective employee performance evaluation?
Setting goals, evaluating performance, providing feedback, and taking corrective actions
Conducting interviews, assigning tasks, monitoring progress, and giving rewards
Conducting surveys, analyzing data, presenting reports, and making recommendations
Reviewing resumes, conducting background checks, and making job offers
What are the key elements of an effective employee onboarding process?
Providing a comprehensive orientation, offering mentorship, and setting clear expectations
Conducting interviews, evaluating resumes, and making job offers
Conducting surveys, analyzing data, and presenting reports
Setting goals, evaluating performance, and providing feedback
Why is it important for organizations to prioritize employee well-being and mental health?
It has no impact on the organization
It improves employee morale, productivity, and overall work culture
It creates a hostile work environment and decreases productivity
It does not contribute to employee satisfaction
What are the main stages of the employee recruitment process?
Sourcing, screening, interviewing, hiring
Hiring, firing, promoting, training
Recruiting, onboarding, training, evaluating
Training, evaluating, promoting, firing
What are the benefits of using role-play exercises during Assessment Centre evaluation?
Improvement of interpersonal, communication, and problem-solving skills assessment
Increase in work efficiency
Improvement of cooking skills
Facilitation of learning a foreign language
What are the main steps to conduct role-play exercises during an Assessment Centre evaluation?
Setting clear goals, providing appropriate materials, assigning roles, conducting the exercise, and providing constructive feedback.
Failure to set goals, lack of materials, assigning too few roles, conducting the exercise too quickly, and providing non-constructive feedback.
Setting goals after the fact, providing inappropriate materials, assigning too many roles, conducting the exercise without engagement, and providing negative feedback.
Setting unclear goals, lack of appropriate materials, failure to assign roles, failure to conduct the exercise, and failure to provide feedback.
What are psychometric tests and what are their main types?
Tools for measuring psychological and personality traits, the main types are intelligence tests, personality tests, cognitive ability tests
Physical tests for measuring body traits, the main types are strength tests, endurance tests, speed tests
Tools for measuring social traits, the main types are empathy tests, assertiveness tests, communicativeness tests
Tests for measuring animal traits, the main types are aggression tests, loyalty tests, obedience tests
Q.
Which is the correct statement about COACHING?
Focus on creating an informal approach
Short period of time with more structured and formal approach
Open-ended communication
All the above
Q.
To be an effective mentor, you need to have
answer choices
Open mind
Open heart
Open classroom
All the above
Both coaching & mentoring must have :
Knowledge sharing.
Focus on career progression.
Trust between both parties
A desire to develop & grow
Discussion of goals
Exposure to new ways of thinking &
kkill development
All of the above
Focuses on short-term accomplishments of one goal or the development of a single skill.
Coaching
Mentoring
A concept used in B. F. Skinner's theory of operant conditioning, whereas the goal is to decrease the behavior that it follows. It involves presenting an unfavorable outcome or event following an undesirable behavior.
Avoidance
Punishment
Extinction
Positive Reinforcement
When a favorable outcome, event, or reward occurs after a behavior, that particular behavior will be strengthened and occur again in the future. This is the concept of:
Avoidance
Positive Reinforcement
Punishment
Extinction
This cartoon portrays which of the following? (it says, "feet off furniture" and she is squirting him with a water gun in the eye.)
Extrinsic Motivation
Behavior Modification
Maslow's Hierarchy of Needs
Avoidance
One of Google’s best known innovation mechanisms is its policy of “20% time” which allows its engineers to spend 20% of their time on personal projects. This time resulted in some successful products like Gmail! Allowing employees to set their own work goals, make decisions and solve problems on their own. This is called:
Autonomy
Contribution
Extrinsic Motivation
Extinction
Managing a team during a time of financial hardship can be extremely challenging. How can a manager motivate employees and maintain morale in an organization without using monetary rewards?
Perks, like an extra day off
Group outing to build morale
Positive reinforcement for a job well done
All of the above can be used for motivation
Which is NOT one of motivators according to McClelland
Power
Affiliation
Achievement
Self Esteem
Staying longer at work because you believe in your work is a type of:
Intrinsic Motivation
Extrinsic Motivation
Which of the following is not a technique of potential appraisal
Self Appraisal
Peer Appraisal
Management By Objectives
Transfer
Not a characteristic of employees counselling?
Continuous process.
Exchange of ideas and feelings.
Improves organisational performance.
None of the above.
........is a method of understanding and helping individuals who have technical, personal and emotional adjustment problems interfering with their work performance.
Potential appraisal.
Performance appraisal.
Employees counselling.
None of the above.
What r the basis of Promotion?
Seniority Basis
Merit Basis
Academic Basis
Both A & B
HR task doesn't include ?
Policies
Publicity
Procedures
Process
In the _____ approach, the auditors check the performance of HR personnel against the goals set by the top management.
Strategic
MBO
Comparative
Objective
What are Lewin's 3 stages of change?
Unfreeze, change, refreeze
change, unfreeze, refreeze
Refreeze, Change, Unfreeze
Unfreeze, Refreeze, Change
What does Lewin's model relate to in business?
How businesses manage change and how successful they are at it
How businesses get people to do what the company wants them to do
How businesses trick their employees into doing new stuff
How a business manages to trick you
Which of the following is not part of the practical steps in the Unfreeze stage?
Ensure there is strong support from senior management
Determine what needs to change
Create the need for change
Manage and understand the doubts and concerns
Dispel rumors
'Anchor the changes into the culture' belongs to which stage?
Refreeze
Change
Unfreeze
'Determine what needs to change' belongs to what stage?
Unfreeze
Change
Refreeze
You start by creating the motivation to change is...
Unfreeze
Refreeze
Change
Create the need for change
Unfreeze
Change
Refreeze
'Dispel rumors' belongs to which stage
Change
Unfreeze
Refreeze
'Manage & understand the doubts and concerns' belongs to which stage?
Unfreeze
Change
Refreeze
How do you call a candidate who is perfect for the job?
a perfect candidate
a suitable candidate
a shift leader
a fluent candidate
What is an achiever?
a person who experienced lots of successful missions in the past
a person who is confident
a person with lots of experience
a person without experience
When the job involves speaking Italian to customers, you need a _____ candidate.
ambitious
persuasive
fluent
shift leader
When you find candidates, you ....
look to
source
gain
achieve
The recruitment agency is recruiting _________ our company.
replacing
concerning
on behalf of
as for
Ability, intelligence, and conscientiousness are all examples of
elements of job performance.
selection criteria.
predictors of selection criteria.
soft skills.
The purpose of a(n) _____________ is to obtain additional information on a candidate and to clarify information gathered throughout the selection process.
personality test
application form.
selection interview.
polygraph.
In her interview for a position as a server in a luxury hotel restaurant, Megan was asked, "What would you do if one of the customers started slurring her words and began making racial jokes that other customers in the restaurant could hear?" Such types of questions are typically asked in which type of interview?
behavioral
nondirective
situational
biographical
Gisela has just finished her interview with the managing editor of a large city newspaper. She is shaken and upsent because the editor talked about her educational background in an insulting tone. He also pressured her to answer confusing questions without allowing her time to collect her thoughts. Given this scenario, Gisela most likely attended which type of interview?
behavioral
situational
biographical
stress
The process of moving a new hire from applicant to employee status, ensuring that paperwork is done and orientation is completed.
Pre-employment
Interview
Hiring
Onboarding
An organization’s purpose and reason for being: its ultimate goal.
Company Mission
Company Vision
Core Values
Quality Policy
Where an organization envisions itself in the future when it achieves its mission.
Company Mission
Company Vision
Core Values
Company Culture
A survey measures not just employees’ satisfaction, but also their commitment to your organization’s mission, trust in leadership, and the value they place on their work.
Employee Engagement Survey
Performance Appraisal
Training Survey
Training Effectiveness
This term refers to the voluntary and involuntary terminations, deaths and employee retirements that result in a reduction to the employer's physical workforce.
Termination
Resignation
Attrition
Separation
Leadership is a
friend help others
managers provide process
Powerful person to proceed job
What leaders do (process)
The perceived gap between the top and the bottom of the organisation's hierarchy
Masculinity vs Femininity
Uncertainty avoidance
Power distance
Individualism vs collectivism
The levels of competition amongst employees in comparison to the levels of teamwork and nurturing
Masculinity vs Femininity
Uncertainty avoidance
Power distance
Individualism vs collectivism
Which is one of Hofstede's cultural dimensions?
Power avoidance
Long vs short term orientation
Masculine collectivism
Dilemma practitioners
Employees in individualist countries or more likely to be motivated by
profit related pay
performance related pay
job rotation
teamwork
Leaders in countries with high masculine culture are more likely to use a democratic leadership style
True
False
Leaders in countries with low uncertainty avoidance are likely to be comfortable using a Laissez Faire leadership style
True
False
What factors create organisational culture?
The thoughts and values of new employees.
The founders hire and keep only the employees who does not think and feel the same way they do.
The founders do not indoctrinate and socialise these employees to their way of thinking and feeling.
The founders’ own behaviour acts as a role model that encourages employees to identify with them and thereby internalise their beliefs, values and assumptions
While walking through the offices during an interview with the marketing director, John notices the way people dress, the arrangement of their offices, and how the employees treat each other when passing in the hallways. This information about the company reflects its __________.
Structural Culture
Core Culture
Observable Culture
Environmental Culture
Displayed Culture
What information can be included on an Organisation Chart
Job Titles
Date of Birth
Names
Room Numbers
Photograph
Organisations are usually organised into ....
Groups
Departments
Branches
What information can be included on an Organisation Chart
Job Titles
Date of Birth
Names
Room Numbers
Photograph
The most effective disciplinary action addresses the employee's ________.
A) attitude
B) behavior
C) personality
D) conscience
These are the option to prevent labor surplus, except
Delaying
Layoff
Early retirement
Overtime
The practice of sending work to other companies is called
overtime
move
outsourcing
Delaying
The phases of workforce planning : strategic direction- supply analysis-demand Analysis-gap analysis, solution implementation-monitoring achievement
True
False
The transfering of work from a specific area of the company ( e.g. accounting, manufacturing) to an outside supplier, which can be done to a company that is located in the home country or anywhere else is called______.
Offshoring
Outsourcing
Globalization
A planned reduction in the number of employees needed in a firm in order to reduce costs and make the business more efficient is called____________.
layoff
unemployment
downsizing
Which author is not an author of at least one theory of motivation
Maslow
Herzberg
Skinner
Djordjevic
Delayering meaning is
to postpone activity
to defer action
to lean the company
Jose Mourinho strategy
