WorksheetsCh 9 Human Resources Management Quiz
Total questions: 23
Worksheet time: 23mins
What is the purpose of the Labor–Management Relations Act?
To describe the processes of recruiting, employee selection, and orientation
To provide a balance between union power and management power
To outline the major components of human resources management
What is the primary purpose of employee training?
To describe the processes of recruiting, employee selection, and orientation
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To provide a balance between union power and management power
What is the primary purpose of management development?
To prepare managers and other professionals to assume increased responsibility in both present and future positions
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To describe the processes of recruiting, employee selection, and orientation
What is the primary purpose of performance appraisal?
To describe the processes of recruiting, employee selection, and orientation
To provide a balance between union power and management power
To evaluate employees’ current and potential levels of performance
What is the purpose of performance feedback?
To provide a balance between union power and management power
To describe the processes of recruiting, employee selection, and orientation
To provide information to an employee in discussions after an appraisal
What is the purpose of employee benefits?
To describe the processes of recruiting, employee selection, and orientation
To provide rewards in addition to regular compensation that are provided indirectly to employees
To teach operations and technical employees how to do their present jobs more effectively and efficiently
What is the purpose of job analysis?
To determine the various elements and requirements of jobs
To provide a balance between union power and management power
To describe the processes of recruiting, employee selection, and orientation
What is the purpose of human resources planning?
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To describe the processes of recruiting, employee selection, and orientation
To develop strategies to meet a firm’s future human resources needs
What is the purpose of cultural diversity in human resources?
To understand some of the challenges and opportunities associated with it
To describe the processes of recruiting, employee selection, and orientation
To provide a balance between union power and management power
What is the purpose of employee compensation?
To provide payment employees receive in return for their labor
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To describe the processes of recruiting, employee selection, and orientation
What is the purpose of employee selection?
To identify the steps in human resources planning
To attract qualified job applicants
To describe the processes of recruiting, employee selection, and orientation
What is the purpose of employee orientation?
To describe the processes of recruiting, employee selection, and orientation
To acquaint new employees with an organization
To identify the steps in human resources planning
What is the purpose of job evaluation?
To describe the processes of recruiting, employee selection, and orientation
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To determine the relative worth of the various jobs within a firm
What is the purpose of flexible benefit plans?
To describe the processes of recruiting, employee selection, and orientation
To teach operations and technical employees how to do their present jobs more effectively and efficiently
To provide an employee with a predetermined amount of benefit dollars to spend on a package of benefits
Which of the following is the best way to describe “employee-development training”?
Attracting the best people to apply for positions
Using satisfaction surveys and employee communication programs
Providing rewards to ensure employee well-being
Improving employees’ skills and expanding their capabilities
What are the three phases of human resource management?
acquiring, maintaining, and developing human resources
employee relations fair trade, and compensation
Job Skills including communication, adaptability, and punctuality
Entry-level, middle-level, and senior-level management
A Human Resource activity directly associated with MAINTAINING the best employees is:
HR planning
Job analysis
Employee relations
Selection
Attrition is the normal reduction in the workforce that occurs when employees leave a firm. When the supply of employees is greater than the demand (need for workers), what would most companies do?
Wait for market conditions to change and keep staffing levels the same
Take steps to reduce the size of the workforce through layoffs, attrition, or early-retirement
Take steps to increase the size of the workforce through layoffs, attrition, or early-retirement
Invest in job training by sending employees to international conferences
What is cultural diversity in an organization?
The differences among people in a workforce based upon income, geography, and family size
The differences among people in a workforce based upon language, marital status (single vs married), and interests
The differences among people in a workforce based upon race, ethnicity, and gender
All choices are correct
What is job specification?
a list of the qualifications required to perform a particular job
examples would include certain skills and abilities of the applicant
examples would include the education and experience of the applicant
All choices are correct
What statement best describes external recruiting?
To attract job applicants from outside an organization
To attract job applicants who have chosen to leave the organization
To attract job applicants who are employed within the organization
None of the choices are correct
What are the most common forms of compensation?
travel-related in the form of rental car reimbursement, car pooling incentives, and subsidized fuel expenses
hourly wage, weekly or monthly salary, commissions, incentive payments, lump-sum salary increases, and profit sharing
Training to prepare the employee for a job promotion
Having the option to be paid once per month rather than every day of the week
Which one of the following is not a primary training and development method used by firms?
On-the-job methods.
Simulations
Classroom teaching and lectures
volunteering for a local organization
