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WorksheetsRD AC QUIZ
Total questions: 10
Worksheet time: 6mins
Question 1: An Air Conditioner helps us regulate which of the following? (Pick more than 1 option)
Air Temperature
Air Humidity
Air Intensity & Air Flow
Air Purity & Air Odour
All of the above
Question 2: Which of these probing questions would you NOT ask when you speak to a customer wanting to buy an A.C?
What is the approximate area of the room where you will be installing the AC?
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1.What is the approximate area of the room where you will be installing the AC?
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is any direct sunlight in the room where you would be installing the AC?
.How many people will be in the room that you’re going to use the AC in?
What type of A.C do you use currently.
Which of these statements is NOT true about Digital Inverter Technology?
1.It saves on power consumption
2.It adjusts the speed and power of the compressor depending on the temperate set on the A.C
3.It gives the compressor more power when it needs it and less when it doesn’t
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3.It allows the A.C to operate when there is no electricity
3.It efficiently controls the compressors operations and produces less noise
The resQ Care Plan offers regular maintenance servicing, gas charging for free, replaces parts in case of failure and ensures perfect cooling.
TRUE
FALSE
When you demonstrate a solution while selling an A.C to a customer, which one of these options should you NOT focus on?
1.Energy Efficiency – The advantages of 5 star A.C and how it saves power consumption
1.Cooling features like Fast cooling or Turbo Cooling
1.Durability features like Copper Condensers, coils and pipes
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1.The price of the A.C and how expensive it is
1.Advanced features like SMART A.C and its benefits
Which of the following is not true about Frost Free refrigerators?
They have automatic defrosting of freezer compartment.
They consume high electricity except when there is Inverter Compressor.
They are less expensive.
They come in capacity of 240 Ltrs. To 1,001 Ltrs.
Which of the following are covered in the resQ Care Plan?
Cost of product transportation to and from the service center
Regular preventive maintenance
Failure due to power supply or fluctuations
5-year additional warranty
Which of the following is not a part of six steps of selling?
Qualifying the customer
Pushing for sale
Answering objections
Demonstrating the complete solution
Asking for sale
Which component cools and condenses the refrigerant gas into a vapour and finally into a liquid?
Expansion valve
Compressor
Evaporation coil
Condenser coil
