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Catering QA Quiz

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

EZ Cater order time set for 12:30 PM. What pick-up window should you choose?

a)

12:15 - 12:30

b)

12:30 - 12:45

c)

12:45 - 1:00

d)

11:45 - 12:15

2.

What cheese is most popular. ( Select all that apply)

a)

American

b)

Swiss

c)

Cheddar

d)

Pepper Jack

3.

Based on the Image. Which profile should we use to place the order?

a)

EZCater with Tax

b)

Chicken Sammies w/ Tax

c)

EZCater without Tax

d)

Danatos without Tax

4.

When placing a duplicate order you don't need to give pick-up / Curbside instructions.

a)

True

b)

False

5.

Which of the following is considered a correct upsell? (Select all that apply)

a)

What you like to add some Cookies?

b)

Would you like to add a gallon of our Freckled Lemonade?

c)

Would you like to add any Salads?

d)

Can I offer you an additional side of bacon?

6.

We don't need to confirm the Guest profile information.

a)

True

b)

False

7.

What is considered a late call opening?

a)

3 Seconds

b)

5 Seconds

c)

6 Seconds

d)

None of the above

8.

For all ezCater orders we are selecting the timeframe 15 mins before the pick up time.

a)

True

b)

False

9.

We must verify (a)   . To ensure that all information is spelled correctly on the client profile and delivery information

10.

What is the suggested tip for catering orders?

a)

10%

b)

5%

c)

20%

d)

15%