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RM Sales Buyer Team PKT - Jan 2024

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.
How many properties should be available for sale to be eligible for the Buyer Power Plan?
a)
A) More than 5
b)
B) More than 7
c)
C) More than 10
d)
D) More than 12
2.
What's the duration of validity for the Buyer Power Plan?
a)
A) 1 month
b)
B) 2 months
c)
C) 3 months
d)
D) 6 months
3.
How many genuine seller contact details can you obtain with the Buyer Power Plan?
a)
A) Up to 15
b)
B) Up to 20
c)
C) Up to 25
d)
D) Up to 30
4.
Which type of buyers is the Buyer Power Plan most suitable for?
a)
A) Those seeking immediate assistance
b)
B) Buyers looking for expert guidance
c)
C) Individuals preferring self-service
d)
D) Buyers wanting exclusive deals only
5.
What is the cost of the Buyer Property Expert Plan?
a)
A) 1299+GST
b)
B) 1899+GST
c)
C) 1999+GST
d)
D) 1599+GST
6.
Under what condition is the Buyer Money Back Plan refundable?
a)
A) If no suitable property is found
b)
B) If the customer changes their mind
c)
C) If the customer gets a property from another source matching their requirements within 3 months and provides the SALE DEED
d)
D) If the customer doesn’t use any of the offered services
7.
What documentation is required for a refund in the Buyer Money Back Plan?
a)
A) Sale Deed
b)
B) Rental Agreement
c)
C) Encumbrance certificate
d)
D) Title deed
8.
When is the Rs. 50 penalty applicable?
a)
A) If the follow-up date is filled but not the time
b)
B) If the follow-up time is filled but not the date
c)
C) When both follow-up date and time are left blank
d)
D) If the follow-up date exceeds a week
9.
What triggers the penalty of Rs. 50 as per the given guidelines?
a)
A) Not probing the follow-up date
b)
B) Not probing the follow-up time
c)
C) Not probing both the follow-up date and time
d)
D) Probing the follow-up date and time within 24 hours
10.
How is the Buyer Property Expert Plan Relationship Manager's role described?
a)
A) Capture requirements and share property leads
b)
B) Provide property documents
c)
C) Arrange for property viewings only
d)
D) Handle property negotiations only
11.
What user state will be displayed after marking an account as "Report as Broker"?
a)
A) Genuine
b)
B) Potential Broker
c)
C) Active User
d)
D) Suspended User
12.
What is the penalty price for Inprogress cases - No follow up done for High Priority and Interested customers
a)
50
b)
100
c)
150
d)
200
13.
What are the scenario where we have to mark the customer account as “Report as Broker”
a)
customer is a builder
b)
customer is working in real estate platform
c)
customer is working in 99acres.com, magicbricks.com, sulekha.com
d)
customer gives the alternate number on the call, but the alternate number is marked as Broker
e)
All of the Above
14.
What is the penalty - calling Irate customer
a)
250
b)
150
c)
100
d)
None of the above
15.
What is the Penalty for Inprogress cases Follow up date probed or not by the executive
a)
50
b)
100
c)
250
d)
150
e)
None of the above
16.
If you are rejecting the lead under "plan pitched - NC2" process, what sub state to be selected?
a)
Not interested
b)
Less properties
c)
NC3
d)
NC4
17.
If you are rejecting the lead under "NON plan pitched - NC4" process, what sub state to be selected?
a)
Not interested
b)
Less properties
c)
NC3
d)
NC4
18.
Is that mandate to mention 4 disclaimer points for any specific requirement
a)
Yes
b)
No
19.
When SNMD lead will get created?
a)
As per the follow up set date, if we did call to the customer within 3 hours - lead will expire and SNMD will be created.
b)
As per the follow up set date, if we did not call to the customer within 3 hours - lead will expire and SNMD will be created.
20.
What do you mean by "Auto fail"
a)
we didn't received the call
b)
Auto dialer will call the customer but the customer does not pick the call, it is disposed as auto fail