WorksheetsActive Power
Total questions: 8
Worksheet time: 5mins
What are two main platforms we use to confirm active power? (Select all that apply)
Southern Energy
Duke Energy
Southern Company
Duke Company
Where is Southern Company used? (Select all that apply)
Arkansas Power
Mississippi Power
Alabama Power
Georgia Power
Where is Duke Energy used? (Select all that apply)
West Virginia/Virginia
North Carolina/South Carolina
Ohio/Kentucky
Indiana/Florida
To report an outage easier and faster, you can?
There is not program to enroll in
Enroll in outage alerts
Enroll in Billing & Payments
Sign up for outage credits
What information would you choose to find an outage location?
SSN or Tax ID
Account number
Phone number or zip code
Meter number
If you are not able to confirm the active power on the address, would you need to consider any other address?
NO
YES
Depends on the account
If I have an account that is in California where can I can confirm active power?
With the local office
We can't
Outage report
Only if they are in Southern California
What would you be able to find in the search results? (Choose all that apply)
Their SSN
Street Number
Account Number
Phone Number
