WorksheetsOffice Procedures Quiz
Total questions: 116
Worksheet time: 3hrs 54mins
A medical practice is a business and must produce a profit.
True
False
A charge slip is the original record of the doctor's services and the charge for those services.
True
False
A check from an insurance company includes payment for only one patient.
True
False
The person who writes a check is called the payee.
True
False
Power of attorney gives someone the legal right over financial matters for one who is too sick to do so.
True
False
A bank will never accept a list of deposited items on something other than the bank provided deposit slip, even if the bank's deposit slip is attached.
True
False
Reconciliation is usually performed once a month.
True
False
When reviewing the electronic checkbook register, change any information that is not correct.
True
False
The balance checkbook function electronically reconciles the monthly bank statement.
True
False
Compounded interest is paid on the initial investment and on the interest earned on the investment.
True
False
For employers, retirement plans can raise business taxes.
True
False
The payer is the person who will receive the payment.
True
False
Do not accept a third-party check unless it is from the health insurance company.
True
False
Vesting means that you have a legal right to all the money in your account.
True
False
If you terminate employment, you do not have to transfer or roll over the funds in your 401(K) account to an Individual Retirement Account.
True
False
A daily log includes the patient's name, address, home and work telephone number, and the name of the person who is responsible for charges.
True
False
It is important to use the daily log sheet when organizing the practice's bookkeeping system.
True
False
A lost bank deposit receipt could cost a medical practice thousands of dollars.
True
False
Never accept a check marked payment in full unless it actually pays the complete outstanding balance.
True
False
Paid vacations, paid holidays, and disability and life insurance are examples of employee benefits.
True
False
Basic accounting involves managing accounts receivable and accounts payable.
True
False
In a medical practice, accounts receivable describes the money that is paid out to run the practice.
True
False
Accounts payable represents the money patients owe in return for medical services.
True
False
The fee schedule shows the charges for service provided by the practice.
True
False
A usual fee is the average fee charged for a service or procedure by comparable doctors in the same area.
True
False
A customary fee is the fee a doctor charges for a service or procedure.
True
False
There is a growing tendency to determine fees by national rather than regional trends.
True
False
Encourage patients to pay by credit card.
True
False
The credit card company deducts a percentage of each patient charge for its collection service.
True
False
It is becoming more common that medical practices do not accept any insurance.
True
False
TRICARE operate differently from other insurers.
True
False
With cycle billing, you send invoices to a group of patients every few days.
True
False
It is acceptable to threaten to send a patient's account to collections even if you are not ready to do so.
True
False
Once an agency has taken over an unpaid account, there should be no more correspondence between the physician's office and the patient about the account.
True
False
A class action lawsuit is a lawsuit in which one or more people sue a company that wronged all of them in the same way.
True
False
A fine is money paid as punishment for intentionally breaking the law.
True
False
To protect the practice from lost income because of nonpayment, the practice may buy accounts receivable insurance.
True
False
A physician would never extend credit to a patient who is unable to pay because of high medical bills.
True
False
If a payment agreement between the patient and physician includes more than four payments, it is not regulated by the Truth in Lending Act.
True
False
Free treatment for hardship cases is at the physician's discretion.
True
False
Most practices try to reduce expenses by controlling accounts payable.
True
False
The physician usually authorizes several people to handle the purchasing of supplies and other products
True
False
An employer identification number is required by law from every employer for federal tax accounting purposes.
True
False
Federal unemployment tax is a deduction from employees' paychecks.
True
False
A physician would have a lower unemployment tax rate than an industry would.
True
False
The purpose of the petty cash fund is to avoid writing checks for small amounts.
True
False
Hourly wage x hours worked = net earnings.
True
False
The Fair Labor Standards Act requires overtime payments for part-time hourly employees for every hour worked beyond the normal eight hours in a day or 40 hours in a week.
True
False
The law requires all employers to withhold money from employees' net earnings to pay federal, state, and local income taxes.
True
False
Have all employees update their W4 forms once year.
True
False
The percentage the employer pays for federal unemployment taxes decreases if the employer also pays state unemployment taxes.
True
False
The employee's gross earning are his take home pay.
True
False
Net earnings - total deductions = gross earnings.
True
Fasle
If your practice is not required to use EFT, you must submit employment taxes with a Federal Tax Deposit coupon.
True
False
An employer must pay FUTA tax if employees wages total more than $1500 in any quarter.
True
False
A Federal Unemployment Tax Return is also called From W4
True
False
A common disbursement for a physician's office is payment for equipment.
True
False
When ordering supplies, it is better to buy to little and reorder more frequently than to buy too much.
True
False
If your office does only a few throat cultures a year, it make more sense to send those patients elsewhere for the test than to stock the supplies required.
True
False
You may purchase holiday decorations from the petty cash fund.
True
False
All patients financial accounts should be brought up to date
daily
weekly
monthly
at the time the patient is discharged
Payments made by patient represent the doctor's
earnings
income
charges
account receivable
The patient ledger card has the function of serving as
complete financial record of charges, payments, and balance
an itemized statement
record of all visits
all of the above
The Federal Communication Commission public notice covering the use of the telephone for collections prohibits
calling at odd hours
repeated calls to the debtor
calls to employers
all of the above
FICA provides for which of the following:
1. social security benefits
2. unemployment compensation
3. old age benefits
4. workman's compensation
1 and 3
2
4
2 and 4
The Employees Withholding Exemption certificate is also called
W2
W4
FICA
SS 20
The amount of Social Security which is deducted from an employee's paycheck is based on
the number of exemptions which are claimed
the percentage of gross pay
income over 7,000 per year
a flat amount for all employees
The Employee's Withholding Exemption certificate is also called
W2
W4
FICA
SS20
The Employee's Withholding Exemption Certificate must be filled out by the
employee
employer
internal revenue service
state regulatory office
The main source of communication between the doctor and the public is the
newspaper
the television
the telephone
the billboard
An ABA number
is issued to each a bank's customers
identifies a check and the bank it is written on
issued to all commercial accouns
identifies only national banks
A bank statement is reconciled with
the depositors check book
the daily journal
the accounts receivable
the disbursement record
The term CURRENT ASSETS often refers to
financial obligations that mature in a short time
a long term mortgage on a piece of property
major medical equipment in the office
assets that can be readily converted to cash
The payee is not guaranteed payment if the check received is a
personal check
traveler's check
cashier's check
certified check
Dollar entries made on the left side of the ledger are called
post reference
credits
debits
accruals
An endorsement of a check appears as the
name of the payee on the front of the check
signature of the maker on the front of the check
signature of the payee on the back of a check
none of the above
Any checks received for the doctor should be immediately
deposited in the bank
signed with a blank endorsement
given a full endorsement
given a restrictive endorsement
All disbursements, regardless of purpose, should be
made in cash
made by check
made from petty cash
entered on the day sheet
A rubber stamp may be used for
blank endorsements
full endorsements
restrictive endorsements
partial endorsements
The fee a doctor most frequently charges for a given procedure is called
usual fee
customary fee
reasonable fee
UCR fee
The process of recording all the details of a transaction in the daily journal before an entry is made in the general ledger is known as
journalizing
posting
footing
crediting
Business reply mail is an example of
first class mail
second class mail
third class mail
fourth class mail
Newspapers and periodicals are sent by
first class mail
second class mail
third class mail
fourth class mail
First class mail with valuable contents should be sent
certified mail
air mail
insured mail
registered mail
The basic forms which comprise the pegboard bookkeeping system are
daybook sheet, patient ledger card, and charge slip
daybook sheet and charge slip
patient ledger card and patient's bill
journal and daily disbursements
Pegboard posting is often referred to as which of the following systems?
trial balance
basic
daily accounting
write it once
Fourth class mail is also known as
registered mail
parcel post
insured mail
special handling
Packages and printed matter weighing more than 16 ounces are sent by
second class mail
third class mail
fourth class mail
first class mail
How often is the physician's narcotic license renewed?
annually
every 3 years
every 5 years
never
If a patient who has complained of chest pain collapse in the office.
immediately begin chest compressions
be sure the patient is breathless and pulseless before administering CPR
call an ambulance
check the patient's chart to see what medication the patient is taking
A patient calls in to the office and states they have received a blunt injury to the eye. You should advise to
do noting unless the eye is very swollen
apply heat
come in as soon as possible to have the ey checked
rub the eye to be sure there is nothing in it.
The balancing of the monthly bank statement with the checkbook is referred to as
monthly balancing
check posting
reconciling the bank statement
statement certifying
An aging of the accounts receivable analysis
is shown on the trial balance
is a list of payments and charges for a given day
is used to identify collection problems
none of the above
All payments received are referred to as
accounts payable
gross income
petty cash
none the above
A system in which the money charged is not considered income until the money is received is called
double entry
single entry
accrual basis
ledger or ledger card
A patient's financial account is referred to as
charge slip
monthly statement
income slip
ledger or ledger card
On the ledger card, the adjustment column is used for
check marks
credit balances
refunds or charge corrections
none of the above
A listing of specific services rendered and fees charged is an
itemized statement
day sheet
control sheet
invoice
A check dated two months from today's date is considered
insufficient
overdue
postdated
pre dated
Deductions are subtracted from what source when computing payroll.
net earnings
income tax
payroll tax
none of the above
What is the latest day an employer may give the W2 form
bi weekly
April 15th
January 31
none of the above
What form is the physician required, by the IRS, to complete every three months for FICA income tax?
W2
941
1040
1050
Major medical equipment such as XRAY machines are known as
asset expense
fixed assets or capital equipment
intangible assets
none of the above
When a patient must cancel an appointment, you should
reprimand the patient
express regret
immediately offer a new appointment
none the above
One way to prevent patients from forgetting future appointments is
call them the day before their appointment
do not book more than two weeks in advance
use appointment cards
all of the above
What should be avoided by the medial assistant
giving medial advice
arguing with the patient
discussing the patient's condition
all of the above
When one encounters a baffling term, you should
try to pronounce it
ask a co worker
consult a dictionary
write it down several times
The first way to communicate courtesy to the telephone caller is to
put them on hold
answer promptly and identify yourself
excuse your self if you must put the person on hold
none of the above
The behavior pattern of a person who is ill may be changed by a medical assistant that has an attitude which reflects
friendliness
reassurance
understanding
all of the above
Since the medical assistants day is filled with interpersonal contacts, it is necessary to
be well groomed
be prepared to handle emergencies
be understanding
all of the above
When dealing with irritable patients, the medial assistant should
counter a rude remark with one of their own
establish a friendly atmosphere
keep quiet
none of the above
A good working relationship between the doctor and the assistant will be enhanced if he/she
insists on regularly timed lunch hours
addresses the doctor by his first name
studies the doctor's way of doing things and tries to anticipate his/her needs
none of the above
The medical assistant should maintain pleasant public relations by
being diplomatic
listening carefully
explaining delays
all of the above
The patient's ledger should be kept
with the patient's folder
in a separate ledge file
with the general ledger
in a job cost ledger
An employee payroll sheet is also termed as a
cost sheet
payroll register
W4
compensation record
The straight telegram is a message of
10 words
15 words
25 words
50 words
