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ISO 9001:2015 and Internal Audit Principles

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is a fundamental quality management principle in ISO 9001:2015?

a)

Profit maximization

b)

Customer focus

c)

Rapid expansion

d)

Resource utilization

2.

What is the purpose of the process approach in ISO 9001:2015?

a)

To eliminate processes

b)

To understand and manage interrelated activities as a system

c)

To reduce documentation

d)

To increase hierarchy

3.

In ISO 9001:2015, what is the "context of the organization"?

a)

The organization's physical location

b)

External and internal factors that can affect its purpose

c)

The company's history

d)

The organizational chart

4.

According to ISO 9001:2015, what is the significance of "risk-based thinking"?

a)

Avoiding all risks

b)

Identifying and addressing risks

c)

Ignoring potential risks

d)

Outsourcing risks to other organizations

5.

What is the primary purpose of internal auditing in a quality management system?

a)

Maximize profits

b)

Verify financial records

c)

Evaluate employee performance

d)

Improve and monitor the effectiveness of the QMS

6.

Why is independence important for internal auditors?

a)

To avoid conflicts of interest

b)

To increase workload

c)

To report directly to top management

d)

To ensure compliance with external auditors

7.

What is the purpose of audit planning in internal auditing?

a)

To identify non-conformities

b)

To establish the scope and criteria of the audit

c)

To draft the final audit report

d)

To set performance targets

8.

During an internal audit, what is the primary role of auditors in gathering evidence?

a)

To prove their competence

b)

To support audit findings and conclusions

c)

To increase the duration of the audit

d)

To impress external auditors

9.

In ISO 9001:2015, what is meant by the term "documented information"?

a)

Any piece of paper in the organization

b)

Information written by top management only

c)

Data that must be controlled and maintained

d)

Information shared on the organization's website

10.

What is the purpose of a quality policy in ISO 9001:2015?

a)

To impress customers

b)

To satisfy external auditors

c)

To communicate the organization's commitment to quality

d)

To set financial targets

11.

What is the significance of a process-based QMS in ISO 9001:2015?

a)

It reduces the need for documentation

b)

It increases hierarchy

c)

It helps understand and manage interrelated activities as a system

d)

It simplifies audit processes

12.

What is the primary focus of the "Plan-Do-Check-Act" (PDCA) cycle in ISO 9001:2015?

a)

Planning only

b)

Continuous improvement

c)

Document control

d)

Compliance monitoring

13.

In the context of ISO 9001:2015, why is it important for the organization to determine its context?

a)

To impress external auditors

b)

To understand internal politics

c)

To determine external and internal issues relevant to its purpose and strategic direction

d)

To comply with local regulations

14.

Outline the key steps the internal audit team should take during the audit planning phase.

a)

Select auditors randomly and skip the planning phase

b)

Determine the audit scope and criteria, select auditors, and establish the audit schedule

c)

Conduct the audit without any planning

d)

Review previous audit reports only

15.

Why is the follow-up process important after an internal audit?

a)

To increase audit costs

b)

To assign blame for non-conformities

c)

To validate corrective actions and ensure their effectiveness

d)

To repeat the entire audit process

16.

True or False: ISO 9001:2015 requires organizations to establish a documented quality policy.

a)

True

b)

False

17.

True or False: "Risk-based thinking" in ISO 9001:2015 involves avoiding all risks.

a)

True

b)

False

18.

True or False: Independence is not important for internal auditors in a quality management system.

a)

True

b)

False

19.

True or False: The "Context of the Organization" in ISO 9001:2015 refers only to external factors.

a)

True

b)

False

20.

True or False: The primary focus of the "Plan-Do-Check-Act" (PDCA) cycle is on continuous improvement.

a)

True

b)

False