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CHAPTER 8

Total questions: 20

Worksheet time: 23mins

Name
Class
Date
1.

Email marketing is....

a)

Highly targeted and customisable

b)

Expensive

c)

Difficult to set up, test and track

d)

None of the others

2.

There are several reasons why it is important to gain permission before marketing by email to a prospect. Which of the following is NOT one of those reasons?

a)

To protect company reputation

b)

To avoid legal action

c)

To avoid being considered spammer

d)

To better understand our customers

3.

What is an advantage of Email Marketing?

a)

It does not take much for email to be marked as spam

b)

Many consumers are email fatigued

c)

It's highly measurable, and databases can be easily segmented.

d)

When the list of subscribers is too large, it's difficult to customize

4.

In email marketing, what is "hard bounce"?

a)

Deflection, event where an object collides against a plane surface, in a hard way.

b)

Failed delivery of email due to an undeviating

reason like a non-existent address

c)

Failed delivery of email due to a deviating reason like an

overloaded inbox

d)

2000 film starring Gwyneth Paltrow and Ben Affleck

5.

Email is stand for

a)

Electronic Parcel

b)

Electronic Mail

c)

E Commerce

d)

Inbox

6.

Below is examples of email services provider EXCEPT:-

a)

Hotmail

b)

Gmail

c)

Outlook mail

d)

FB Messenger

7.

Which platform user have to sign in with an email account? You can choose more than one correct answer.

a)

Facebook

b)

Twitter

c)

WhatsApp

d)

Instagram

8.

Email Marketing should____________ (more than one answers correct)

a)

Be brief

b)

Describe your product & include CTA

c)

Getting Spam

d)

Be interesting & Creative

9.

Which is NOT the objective of email marketing?

a)

To promote product & services

b)

To build Customer loyalty

c)

To increase level of interest

d)

To be viral & famous

10.

Choose the advantages of Email Marketing. (More than 1 answers correct)

a)

Many hassle & so much to do

b)

Too Costly

c)

Do more marketing in less time

d)

Delivery can be scheduled in a automatic & timely manner

11.

It is a collection of names & addresses used by an individual or organizations to send material to multiple recipients. This definition refer to:-

a)

Inbox

b)

Draft mail

c)

Spam mail

d)

Mailing list

12.

What type of email based on the following image? (based on what we learnt) :-

a)

Build Customer Loyalty

b)

Increase level of interest

c)

Promote Product / Service

d)

Educate and Informs

13.

What are some of the Best Practices about Email Marketing?

a)

Keep It Simple

b)

Focus on Your Subject Line

c)

Forget the CTA

d)

Personalize the sender name

14.

What is the primary advantage of using email marketing?

a)

It is a cost-effective way to reach a large audience

b)

It is difficult to measure the success of email campaigns

c)

It is not customizable for different target audiences

d)

It is not a popular communication channel

15.

Which of the following is NOT a common objective of email marketing?

a)

To build brand awareness

b)

To increase customer engagement

c)

To reduce website traffic

d)

To generate leads and conversions

16.

Why is it important to obtain permission before sending marketing emails?

a)

To avoid legal repercussions

b)

To ensure the email is marked as spam

c)

To make the email more generic

d)

To increase the chances of hard bounce

17.

What is the primary purpose of email marketing?

a)

To increase customer engagement

b)

To reduce website traffic

c)

To generate leads and conversions

d)

To build brand awareness

18.

Which of the following is NOT a common benefit of email marketing?

a)

To increase customer engagement

b)

To reduce website traffic

c)

To generate leads and conversions

d)

To decrease brand awareness

19.

What is the significance of a double opt-in process in email marketing?

a)

It increases the chances of hard bounce

b)

It ensures that subscribers are genuinely interested

c)

It decreases the open rate of emails

d)

It makes the emails less personalized

20.

What is a common method for consumers to receive marketing messages?

a)
  1. Signing up for a newsletter

b)
  1. Following on social media

c)
  1. Visiting the company’s website

d)
  1. All of the above