NEW
Font size
WorksheetsACOD Sales Targets and Merchandising
Total questions: 10
Worksheet time: 5mins
You can ensure everyone participants in reaching team sales targets by
Ensuring there are clear consequences if the targets are not reached
Ensuring everyone has the same target so that everyone share in the responsibility of reaching the goal
Having monetary incentives if the target is achieved
Having individual targets that are fair and equitable for each individual
When reporting sales target related information to management, you should prepare and discuss
Issues, factors and progress
Concerns and causes
Issues and justifications
Factors, excuses and progress
A loyal customer in an optical practice is a customer that
Changes practices each year
Will tolerance poor service
Buys the best and most expensive product
Recommends your practice to family and friends
If a sales target is being reach comprehensively, without much effort and in a short time frame
The manager should be rewarding the team with an ongoing bonus
The manager should review and amend the target according to the practices policies and procedures
The manger should increase the target so it is much higher and harder to achieve
No action should be taken as this shows business is thriving
When setting goals for promotions, it is most important to ensure the goal is
Easy to reach
Measurable
Hard to reach
Big
A successful promotion requires
Free gift for the customer
Brightly coloured posters to attract attention
Staff to be well informed about the promotion
A big saving to the customer
If you have the responsibility of setting prices, you must consider if
You are the cheapest in your competitors' geographical area
Customers will think the product is inferior if it is too cheaply priced
the price is defined by a mark up percentage of 50% on the actual supplier cost price
Pricing is competitive and reminds in line with the practice's policies and procedures
A stocktake is when you
Have a sale for the end of financial year
Count your stock levels and have sales on slow moving products
Take old stock off the shelves and replace it with new stock
Check your stock by making sure the information in your records matches the actual stock on hand
One way to identify stock discrepancies is to
Compare stocktake results with inventory
Review your gross profit report
Check expiry dates on old products
Implement a security system
To maintain customer service and loyalty when a product is delayed, the most important thing is
That blame is not put onto the practice
How you communicate the delay to the customer
That the customer is informed that it is through fault of the supplier
That you offer the customer a discount to apologise
