WorksheetsControl Systems and Quality Management Quiz topic 14
Total questions: 18
Worksheet time: 9mins
What are the six reasons control is needed in an organization?
To centralize decision making
To adapt to change and uncertainty
To increase costs and reduce productivity
To decrease innovation and opportunities
What are the steps in the control process?
Establish quality, measure employee attitudes, compare to previous year, take no action
Establish budget, measure customer satisfaction, compare to industry standards, take corrective action
Establish goals, measure productivity, compare to competitors, take no action
Establish standards, measure performance, compare performance to standards, take corrective action
What are the types of controls mentioned in the text?
Anticipatory Control, Simultaneous Control, Responsive Control
Preventive Control, Reactive Control, Proactive Control
Forward Control, Reverse Control, Sideways Control
Feedforward Control, Concurrent Control, Feedback Control
What is the balanced scorecard approach used for?
Employee performance evaluation
Customer service improvement
Financial reporting
Comprehensive managerial control
What are the core TQM principles mentioned in the text?
Product Orientation, Process Orientation
Planning Orientation, Production Orientation
People Orientation, Improvement Orientation
Profit Orientation, Performance Orientation
What is the PDCA cycle used for in Deming Management?
Market analysis
Employee evaluation
Cost reduction
Continuous improvement
What are some TQM tools, techniques, and standards mentioned in the text?
Outsourcing, Reduced Cycle Time, Statistical Process Control, Six Sigma and Lean Six Sigma, ISO 9000 and ISO 14000
In-house production, Extended Cycle Time, Manual Process Control, Traditional Quality Control, ISO 8000 and ISO 12000
Offshoring, Increased Cycle Time, Non-Statistical Process Control, Five Sigma and Lean Five Sigma, ISO 7000 and ISO 11000
Insourcing, Normal Cycle Time, Non-Statistical Process Control, Four Sigma and Lean Four Sigma, ISO 6000 and ISO 10000
What are the advantages of using artificial intelligence for control?
Reducing errors and defects, increasing productivity, enhancing supply chain management
Increasing errors and defects, reducing productivity, hindering supply chain management
Maintaining errors and defects, sustaining productivity, stabilizing supply chain management
Eliminating errors and defects, decreasing productivity, deteriorating supply chain management
What is the purpose of employee tracking and monitoring?
Increasing errors and defects, reducing productivity, hindering supply chain management
Reducing errors and defects, increasing productivity, enhancing supply chain management
Eliminating errors and defects, decreasing productivity, deteriorating supply chain management
Maintaining errors and defects, sustaining productivity, stabilizing supply chain management
What is the first tip for managing career readiness mentioned in the text?
Make every day count
Stay informed and network
Promote yourself
Roll with change and disruption
What is the second tip for managing career readiness mentioned in the text?
Roll with change and disruption
Make every day count
Stay informed and network
Promote yourself
What is the third tip for managing career readiness mentioned in the text?
Stay informed and network
Make every day count
Roll with change and disruption
Promote yourself
What is the fourth tip for managing career readiness mentioned in the text?
Make every day count
Roll with change and disruption
Stay informed and network
Promote yourself
What is the fifth tip for managing career readiness mentioned in the text?
Promote yourself
Small things matter during interviews
Stay informed and network
Use technology for self-development and creating good habits
What is the sixth tip for managing career readiness mentioned in the text?
Promote yourself
Use technology for self-development and creating good habits
Small things matter during interviews
Stay informed and network
What is the seventh tip for managing career readiness mentioned in the text?
Embrace continuous learning
Seek immediate rewards
Ignore feedback from others
Avoid networking events
What are the key elements of effective time management discussed in the text?
Procrastination and multitasking
Setting goals and priorities
Ignoring deadlines
Disregarding schedules
What is the main focus of strategic planning in business?
Short-term gains only
Long-term success and growth
Day-to-day operations
Immediate financial gains
