NEW
Font size
WorksheetsShipping and Receiving week 1 exam
Total questions: 42
Worksheet time: 21mins
Warehousing is expensive, making up between two and five percent of the of a corporation.
cost of goods
cost of labor
cost of sale
cost of insurance
Creating and maintaining order, item activity and planning reports to identify root causes of process impediments and breakthrough opportunities for improvement is the principle of .
innovating
profiling
benchmarking
automating
Warehouse performance, practices, and operating infrastructure against world-class standards to determine gaps, to quantify opportunities for improvement, and to estimate the affordable investment in new material and information handling systems is the principle of .
innovating
profiling
benchmarking
automating
Reconfiguring warehouse processes by eliminating and streamlining as much work content as possible is the principle of .
Innovating
profiling
benchmarking
automating
To computerize and mechanize is the principle of .
innovating
profiling
benchmarking
automating
By involving warehouse operators in redesigning warehouse processes, by developing team and individual performance goals and by implementing ergonomic improvements in every manual activity in the warehouse is the principle of .
innovating
profiling
humanizing
automating
The orderly receipt of all materials coming into the warehouse, providing the assurance that the quantity and quality of such materials are as ordered, and distributing materials to storage or to other organizational functions requiring them is the function of .
order picking
prepacking
putaway
receiving
When products are received in bulk from a supplier and subsequently packaged singly, in merchandisable quantities, or in combinations with other parts to form kits or assortments is the function of .
Order picking
prepacking
Putaway
Receiving
The act of placing merchandise in storage, and includes material handling, location verification and product placement is the function of .
Order picking
Prepackaging
Putaway
Receiving
The process of removing items from storage to meet a specific demand and is the basic service of the warehouse to their customers and the function that most warehouse designs are based is the function of .
order picking
packaging/picking
putaway
sortation
An optional step after the picking process where individual items or assortments are containerized for more convenient use is the function of .
order picking
packaging/pricing
putaway
sortation
The process of batch picks into individual orders and accumulation of distributed picks into orders is the function of .
unitizing and shipping
putaway
package/pricing
sortation
Checking orders for completeness, packaging merchandise in appropriate shipping containers, preparing shipment documents, including packing list, address labels and bills of lading, loading trucks, accumulating orders by outbound carrier, and weighing shipments to determine shipping charges is the function of .
unitizing and shipping
packaging/pricing
putaway
sortation
The systematic analysis of item and order activity is .
warehouse design profile
warehouse automation profiling
warehouse activity profiling
warehouse management profiling
Activity profiling process is designed to quickly identify of material and information flow problems, to pinpoint major opportunities for process improvements, and to provide an objective basis for project-team decision making.
design cause
root cause
cause and effect
all of the above
When material and information flows through a warehouse it will facilitate excellent .
Customer complaints
customer service
customer orders
customer retention
When we are designing a warehouse operations we must understand the profile of .
Customer complaints
Customer service
Customer orders
Customer retention
Three warehousing operation strategies; family mix, handling unit, and order increment are examples of .
family mix distribution
order mix distribution
full/partial pallet mix distribution
full/broker case mix distribution
When the overall operating strategy of the warehouse is dictated by the order mix, from items from multiple families of items is call .
Family Mix Distribution
Order Mix Distribution
Full/Partial Pallet Mix Distribution
Full/Broken Case Mix Distribution
In some warehouses, pallet and case picking are performed out of the same item location, aisle, and/or area of the warehouse, with full/partial pallet mix we try to determine if we need separate areas for pallet picking and case picking. This is an example of .
Full/Partial Pallet Mix Distribution
Full/Broken Case Mix Distribution
Order increment Distribution
Family Mix Distribution
Order Mix Distribution
When we determine if we should create separate areas of full and broken case picking, this is an example of .
Full/Partial Pallet Mix Distribution
Full/Broken Case Mix Distribution
Order increment Distribution
Family Mix Distribution
In the popularity distribution we want our items , .
Away from the door, off the floor
Close to the door, off the floor
Close to the door, close to the floor
Away from the door, close to the floor
When 10 percent of the most popular items represent 70 percent of the picking activity we call this .
unpopular distribution
Trending distribution
popularity distribution
close-out distribution
The most revealing distribution for determining storage mode and space allocation decisions is the or .
Square movement or volume distribution
Cube-movement or volume distribution
Cube-movement or limited distribution
Circular movement or volume distribution
The cube movement distribution indicates the that fall into pre-specified cube-movement ranges.
Portion of customers
Portion of suppliers
Portion of invoices
portion of items
The item-family inventory distribution is not very useful for because the information is not presented in material handling terms.
Storage inventory design
Storage selection design
storage system design
storage picking design
The peaks and valleys in inventory levels as well as receiving, shipping and returns activity indicates .
Seasonality Distribution
Daily Activity Distribution
Activity Relationship Profile and Distribution
Peak Activity Periods and Offsetting Peaks
Hourly peaks and valleys in receiving, storage, picking, and shipping activity indicates .
Seasonality Distribution
Daily Activity Distribution
Activity Relationship Profile and Distribution
Peak Activity Periods and Offsetting Peaks
Material handling systems should be designed for , and represent opportunities for shift staggering and inter-department workforce shifting.
Seasonality Distribution
Daily Activity Distribution
Activity Relationship Profile and Distribution
Peak Activity Periods and Offsetting Peaks
When we set performance, practice, and infrastructure goals for the warehouse operations we are setting .
Benchmarks
Limit marks
Work Bench
none of the above
When you measure and benchmark warehouse performance you need to set at or above world-class standards.
Standards
Rules
Goals
Demands
Benchmarking and goal setting processes yields an estimate of an annual benefit related to the .
Annual benefit and payback period
Quantified opportunity for improvement
Performance assessment
Improvement plan of Action
The process of benchmarking was popularized by the in the late 1980’s and has been successfully applied to a variety of business functions and industries.
General Motors
Fuji Corporation
Xerox Corporation
Cannon Corporation
External benchmarking the firm’s industry.
Single Company
Look outside
Look inside
Same industry
Competitive benchmarking looks a firm’s conducting business in the .
single company
looks outside
look inside
Same industry
The performance of the warehouse operation determines the of the operation.
revenue
profit
cost
savings
If the private warehouse is not with potential third-party providers, then the private operator should reconsider its justification for being in the warehousing business.
non competitive
profit generating
competitive
unprofitable
The most popular and traditional warehouse performance measure is .
productivity
lack of productivity
customer service
lack of customer service
The ratio of the output of a resource to the inputs required to achieve that output is the formal definition of .
Profit
Labor
Productivity
Lack of productivity
Labor, space, material handling systems and warehouse management systems are the key assets in the warehouse used to monitor and .
Labor and utilization
Productivity and utilization
Labor and productivity
Systems and utilization
the ratio of the amount of inventory storage capacity to the square footage in the warehouse.
Storage overflow
Gross density
Gross overflow
Storage density
The best warehouse operators in Japan have an accuracy at or near .
85.33%
95%
99.97%
99.997%
