WorksheetsPerformance Management and Monitoring Quiz
Total questions: 10
Worksheet time: 5mins
What are the two methods used to monitor team and individual performance?
Observation on the job and Skill or job related tests
Performance Appraisal and Feedback
Performance Review and Probationary Reviews
Performance Standards and KPIs
What is the purpose of a Pareto chart?
To construct and label bars for each category
To communicate with others about your data
To calculate and draw cumulative sums
To analyse data about the frequency of problems or causes in the process
What is the main purpose of a T-Bar analysis?
To make a decision in favour of cost vs benefits
To create forward momentum and move to action
To connect ideas and deeper insight
To focus collective attention on the situation
What is the main purpose of a Cost benefit analysis (CBA)?
To look for payback on project over a specified period of time
To add up the value of the benefits of the course of action
To calculate the payback period
To decide whether to make a change
What is the main purpose of a Performance Review or Appraisal?
To develop individuals and improve organisational performance
To feed into organisational annual pay and grading reviews
To identify staff training needs and learning desires
To provide opportunities for counselling and feedback
What are the main areas that must be addressed to ensure records are maintained correctly?
Medium and Access
Creation and Admissibility
Format and Retention
Public embarrassment and Accountability requirements
What is the main reason accountability requirements are not met?
Failure to create records in the first place
Failure to maintain and/or complete accurate records
Failure to capture records into the record keeping system
Failure to maintain a disposal schedule
What must appear in Employee Records according to the text?
Name of the employer and employee
Type of employment and Superannuation
Rosters and Time and wages records
Termination of employment and Guarantee of annual earnings
What is the main purpose of a Fishbone diagram?
To construct and label bars for each category
To communicate with others about your data
To analyse data about the frequency of problems or causes in the process
To systematically identify and present all possible causes of a particular problem in graphical format
What is the main purpose of a Formal performance reviews / appraisal process?
To feed into organisational annual pay and grading reviews
To review each individual’s performance against objectives and standards
To provide a formal, recorded, regular review of an individual’s performance and a plan for future development
To identify staff training needs and learning desires
