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WorksheetsMobile Quiz
Total questions: 11
Worksheet time: 8mins
An MLB account is required to use Ballpark app
True
False
The ballpark app is only available to be used on handheld devices
True
False
Which option allows MLB.tv subscribers to log into their account on MLB App?
MLB Live
MLB Log-in
MLB Premium
Continue with MLB
If a fan ask: What are the minimum OS needed for Apple devices to use Ballpark & MLB App is?
What could be you answer
iOS operating system version 16.0 or greater.
Keep checking the website
iOS operating system version 16.0
iOS operating system version 8.0 or greater.
When creating a Ballpark case in salesforce, what should be the reason for
contact?
Ballpark App/Ticketing
At Bat – MLB app
MLB App
MLB Play
Apple purchases are subject to the billing terms and conditions of Apple, not
True
False
Tickets can be printed on Ballpark
True
False
If a customer contacts MLB for a refund for a subscription purchased through
Google Play, do we
advise the customer to contact Google
gather all necessary information and escalate the case to Supervisor
close the case without resolving the customer’s inquiry
Process the refund request through Broadleaf
If a fan ask: What are the minimum OS needed for Android devices to use Ballpark & MLB App is?
What could be you answer
Android operating system version 8.0 or greater.
Keep checking the website
All Android operating system versions are supported.
Android operating system version 10.7 or greater.
Access to your location is required to use MLB app an Ballpark app
True
False
Approximately how long do archives become available after a live game has
ended?
90 min
20 min
Inmediatly
90 days
