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Worksheets

TN07 ITHCI FA3 REVIEWER

Total questions: 126

Worksheet time: 1hrs 3mins

Name
Class
Date
1.

Completing a certain scenario based on a limited knowledge exhibits _____.

a)

Overlap of model and world

b)

Ability to detect errors

c)

Partial explanation

d)

Relevance bias

2.

vIt states that the mental model is partially consistent with the world.

a)

User’s ability to detect errors is unreliable

b)

Relevance bias

c)

Partial explanation

d)

Overlap of model and world

3.

The 10 principles of a good design are presented by Dieter Rams.

a)

True

b)

False

4.

Emoji-based version of the wheel of emotions is created by _____.

a)

Sherine Kazim

b)

Don Norman

c)

Dieter Rams

d)

Terry Brown

5.

Elderly usually look for their eyeglasses even though they are already wearing it. This example falls under what type of error.

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

6.

While editing in Photoshop, you are trying to crop an area, however, you are using the selection tool instead of the crop tool. The wrong selection of tool can be considered as _____.

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

7.

This level gives you fulfillment in using the product.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

8.

The three levels of emotional processing are presented by Dieter Rams in his book entitled Emotional Design.

a)

True

b)

False

9.

Hypothetical constructs mean that primary emotions are idealized states.

a)

True

b)

False

10.

While you are taking down notes in your class, your classmate suddenly talked to you, you unexpectedly wrote what he said instead of what was on the board. In this situation, you encountered what type of error?

a)

Capture Errors

b)

Description Errors

c)

Data-driven Errors

d)

Association-Activation Errors

11.

We can say that mistakes are made by people because they haven't learned or been taught to use or do something properly.

a)

True

b)

False

12.

People seek confirmation when evaluating a hypothesis which leads to unfair judgment.

a)

User’s ability to detect errors is unreliable

b)

Relevance bias

c)

Partial explanation

d)

Overlap of model and world

13.

The physiological need in Maslow’s hierarchy can be mapped to the functional requirement of the needs of the users.

a)

True

b)

False

14.

Hypothetical Constructs states emotions have evolved over time in order to increase the chances of survival in the environment.

a)

True

b)

False

15.

According to the 10 postulates of Plutchik, Animals and humans both experience the same basic emotions in similar ways.

a)

True

b)

False

16.

Mistakes are also called as cognitive errors.

a)

True

b)

False

17.

Forgetting your password after changing is an example of mistake.

a)

True

b)

False

18.

In this level, the functions of a product are revealed to the user.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

19.

Mistakes are also called as non-cognitive errors.

a)

True

b)

False

20.

It is same as data-driven errors but more internally.

a)

Data-Driven Errors

b)

Association-activation errors

c)

Loss-of-Activation Errors

d)

Mode Errors

21.

It is a theory that suggests that people seek information that fits their understanding of the world.

a)

User’s ability to detect errors is unreliable

b)

Relevance bias

c)

Partial explanation

d)

Overlap of model and world

22.

Recommending a product to your relatives and friends means that you achieve this level of design.

Reflective

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

23.

The three levels of emotional processing are presented by _____ in his book entitled Emotional Design.

a)

Sherine Kazim

b)

Don Norman

c)

Ben Shneiderman

d)

Robert Plutchik

24.

Mistakes are made if the intention is not appropriate.

a)

True

b)

False

25.

Because of our limitations, we encounter errors.

a)

True

b)

False

26.

Forgetting your password is an example of mode errors.

a)

True

b)

False

27.

It is same as data-driven errors but more internally.

a)

Loss-of-activation errors

b)

Data-driver errors

c)

Association-activation-errors

d)

Mode errors

28.

A frequently done activity captures the one intended.

a)

Mode errors

b)

Data-driven errors

c)

Description errors

d)

Capture errors

29.

Basic emotions or primary emotions exist and can be identified.

a)

True

b)

False

30.

Fear is the opposite of _____.

a)

Anger

b)

Trust

c)

Joy

d)

Sadness

31.

According to Robert Plutchik, we have _____ basic emotions.

a)

5

b)

8

c)

4

d)

7

32.

Pia asked Jenny which brand of laptop do you recommend if she is going to buy one. As a person in the field of information technology, Jenny recommended a certain brand to Pia that will surely capture her use case from the products Jeeny already had used. In this situation, we can say that Jenny's design level towards the product is _____.

a)

Behavioral

b)

None of the given

c)

Reflective

d)

Visceral

33.

Disability hinders oneself to have their full and effective participation in an activity.

a)

True

b)

False

34.

The first impression about an object or product is formed at this level.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

35.

If a product is not what the user expects when he or she uses it for the first time seeing it will make users feel frustrated.

a)

True

b)

False

36.

It states that people have their own model of the real world with different factors.

a)

User’s ability to detect errors is unreliable

b)

Relevance bias

c)

Partial explanation

d)

Overlap of model and world

37.

Washing your hands using lotion instead of a soap is an example of _____.

a)

Capture Errors

b)

Description Errors

c)

Data-driven Errors

d)

Mode Errors

38.

Your father already left for work then went back home again after 5 minutes, you asked him why he came back and he said to you that he forgot something with him that's why he came back, but can't remember what he forgot.

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

39.

Computers are good to create and do reasoning while humans are good in computing and logics.

a)

True

b)

False

40.

Vigilance is the intense version of interest.

a)

True

b)

False

41.

According to Don Norman, human forms connections with objects in 3 different levels.

a)

True

b)

False

42.

Mistakes are made if the action is not what was intended.

a)

True

b)

False

43.

He introduced the wheel of motions.

a)

Ben Shneiderman

b)

Don Norman

c)

Robert Plutchik

d)

Steve Jobs

44.

You are asked to recommend which social media application is better, you chose application A over application B since it is what you and your friends use but never tried application B. In this situation, you exhibit.

a)

Partial explanation

b)

Ability to detect errors

c)

Relevance bias

d)

Overlap of model and world

45.

It is an unintentional error regarded as revealing subconscious feelings.

a)

Feudal Slips

b)

Mistakes

c)

Errors

d)

Issues

46.

Choosing a product based on its physical appearance is an example of what level of emotional processing.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

47.

Slips are also called as non-cognitive errors.

a)

True

b)

False

48.

People agree to what they expect and what they see even not seeing the whole.

a)

Partial explanation

b)

Overlap of model and world

c)

Relevance bias

d)

Ability to detect errors

49.

Doing a certain task frequently might lead you to this kind of error.

a)

Capture errors

b)

Description errors

c)

Data-driven errors

d)

Mode errors

50.

This type of error works with memory failure.

a)

Loss-of-activation errors

b)

Mode errors

c)

Data-driven errors

d)

Association-activation errors

51.

The statement “I found that the product is troublesome to use.“ is under the reflective level of emotional processing.

a)

True

b)

False

52.

This postulate states that emotions are made as a result of evolution.

a)

Animals and Humans

b)

Survival Issues

c)

Prototype Patterns

d)

Evolutionary History

53.

Attaching a recent file you opened instead of the file you need to send is an example of _____.

a)

Capture Errors

b)

Description Errors

c)

Data-driven Errors

d)

Association-Activation Errors

54.

Every emotion does not have similarity with each other, they are all distinct from each other.

a)

True

b)

False

55.

Primary emotion has its polar opposite.

a)

True

b)

False

56.

Combination states that all other emotions are result of the mixture of basic emotions.

a)

True

b)

False

57.

It is an error where the user perceives that the system is in a certain state or mode but it is not.

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

58.

Emotions evolve over time in order to increase the chances of survival in the environment.

a)

Evolutionary History

b)

Survival Issues

c)

Animals and Humans

d)

Prototype Patterns

59.

Reorder According to _____, we have 8 basic emotions.

a)

Robert Plutchik

b)

Don Norman

c)

Dieter Rams

d)

Ben Shneiderman

60.

Forgetting that you already wearing your ID and still looking for it is an example of loss-of-activation errors.

a)

True

b)

False

61.

We can relate the three levels of design to Abraham Maslow’s Hierarchy of Needs.

a)

True

b)

False

62.

The emotional design aims to create enduring, delightful, and engaging product experiences.

a)

True

b)

False

63.

Designing should appeal to users on three levels.

a)

True

b)

False

64.

Slips are made if the action is not what was intended.

a)

True

b)

False

65.

In HCI, we consider all humans to have the same capabilities.

a)

True

b)

False

66.

Replying to a wrong person is an example of capture errors.

a)

True

b)

False

67.

Unlike mistakes, slips and lapses are flawed actions for correct intention.

a)

True

b)

False

68.

The emotional design strives to create products, that elicit appropriate emotions, to create a positive experience for the user.

a)

True

b)

False

69.

Pushing a door instead of pulling it is an example of _____.

a)

Description Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

70.

Clicking the maximize button instead of the close button is an example of _____.

a)

Mode Errors

b)

Description Errors

c)

Loss-of-Activation Errors

d)

Data-driven Errors

71.

The behavioral level of design gives you fulfillment in using the product.

a)

True

b)

False

72.

Thinking using a product in future means that this level has been achieved.

a)

Reflective

b)

Behavioral

c)

Visceral

d)

Emotional Design Scale

73.

It states that even though there are several types of emotions present in different species, there exists a common element, that is identifiable.

a)

Similarity

b)

Survival Issues

c)

Prototype Patterns

d)

Intensity

74.

Forgetting what you think you need to do is an example of _____.

a)

Capture Errors

b)

Description Errors

c)

Loss-of-Activation Errors

d)

Data-driven Errors

75.

Humans encounter errors when interacting with computers because the computer was given an input that it cannot process.

a)

True

b)

False

76.

The statement “I found that the product is troublesome to use.“ is under the behavioral level of emotional processing.

a)

True

b)

False

77.

It is not a duty for HCI researcher to design for errors.

a)

True

b)

False

78.

A visceral level of design creates a personal connection with the product or object.

a)

True

b)

False

79.

Looking for your phone but you just put it inside your bag a couple of minutes ago. This example falls under what type of error.

a)

Capture errors

b)

Mode errors

c)

Association-activation errors

d)

Loss-of-activation errors

80.

Closing multiple applications on your desktop again and again when suddenly closing those applications you did not intend to close. This scenario of doing an action repeatedly which is executed inappropriately is called _____.

a)

Association-activation errors

b)

Mode errors

c)

Capture errors

d)

Loss-of-activation errors

81.

Description errors happen when you execute a correct action on a wrong object.

a)

True

b)

False

82.

With the 8 basic emotions, Plutchik developed _____ postulates which evolutionary theory of emotions is based.

a)

10

b)

8

c)

12

d)

7

83.

Emotions play a central role in the human ability to understand and learn about the world.

a)

True

b)

False

84.

A Good Design makes a product understandable can be mapped in what level of emotional processing.

a)

Emotional Design Scale

b)

Behavioral

c)

Visceral

d)

Reflective

85.

Your younger sister saw an ice cream stand with some displayed ice cream and ask you to buy her one. When you asked her which one and why she answered the yellow one looks cheesy. Based on her reason for choosing the ice cream, we can say that the level of her emotional processing is _____.

a)

Reflective

b)

none of the given

c)

Visceral

d)

Behavioral

86.

Capabilities involve two sets, average capability and disabilities.

a)

True

b)

False

87.

The 10 principles of a good design are presented by designer _____.

a)

Robert Plutchik

b)

Don Norman

c)

Dieter Rams

d)

Sherine Kazim

88.

The joy of use is attained in this level of design.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale

89.

Naming a file with its recipient and not its subject is an example under what type or error.

a)

Capture Errors

b)

• Loss-of-Activation Errors

c)

Association-Activation Errors

d)

Mode Errors

90.

It is also known as the error automatically.

a)

Capture Errors

b)

Description Errors

c)

Data-driven Errors

d)

Association-Activation Errors

91.

According to Robert Plutchik, we have ______ basic emotions.

a)

8

b)

9

c)

10

d)

11

92.

Stress and fatigue are some examples of human limitations.

a)

True

b)

False

93.

Data-driven errors happen when you execute a correct action on a wrong object.

a)

True

b)

False

94.

Slips are made if the intention is not appropriate.

a)

True

b)

False

95.

To evaluate how a user is engage with the product, we can use _____

a)

Emotional Design Scale

b)

ESD

c)

Design Emotional Scale

d)

Scale of Emotions

96.

Awe is the result of _____ and _____.

a)

Surprise

b)

Happiness

c)

Fear

d)

Rage

97.

This type of error happens when a user is interacting with an interface.

a)

Capture Errors

b)

Description Errors

c)

Data-driven Errors

d)

Mode Errors

98.

Typing your password when you are still in the username field when logging in is an example of _____.

a)

Loss-of-activation errors

b)

Mode errors

c)

Association-activation errors

d)

Capture errors

99.

With the 8 basic emotions, Plutchik developed 10 postulates in which the evolutionary theory of emotions is based.

a)

True

b)

False

100.

If the action is not what was intended, then, this is a _____.

a)

mistake

b)

slip

c)

lapses

d)

non-cognitive error

101.

You heard rumors that your classmate cheated on one of his/her exams. Knowing your friend for a long time, you believed that he/she will never do that. This mental model of seeking information that fits your understanding is under _____.

a)

User’s ability to detect errors is unreliable

b)

Relevance bias

c)

Partial explanation

d)

Overlap of model and world

102.

The basic emotions can create many different degrees of emotions.

a)

True

b)

False

103.

You are copying and pasting data from file A to file B when suddenly you did paste it on a different file. This example is under _____. [DI KO SURE TAMANG SAGOT DITO]

a)

Data-driven errors

b)

Capture errors

c)

Description errors

d)

Mode errors

104.

Using Plutchik's wheel of emotions, determine the highest degree of annoyance. Answer in lowercase only.

(a)  

105.

Joy is the opposite of _____.

a)

Anger

b)

Sadness

c)

Trust

d)

Joy

106.

The color in the wheel of emotions indicates the intensity of the emotion. The darker the shade, the more intense the emotion.

a)

True

b)

False

107.

Let us say you buy a something from a store, you were in the counter getting your item after paying them, you were waiting for the receipt while it was already handed to you with your change. In this situation, what type of error occurred?

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

108.

If the intention is not appropriate, then, it is called as _____.

a)

Mistake

b)

Slip

c)

Lapse

d)

Issue

109.

It is triggered by the arrival of sensory data which unconsciously interferes with the data processing.

a)

Data-driven Errors

b)

Description Errors

c)

Association-Activation Errors

d)

Mode Errors

110.

The emotions a product elicits can strongly influence users’ perceptions of it.

a)

True

b)

False

111.

Trust is the opposite of disgust.

a)

True

b)

Fals

112.

Multichating may cause you to send a message intended for a different recipient to the wrong person. For example, chatting with your mom and with your friend then suddenly you sent "mama" to call your friend instead of your mom.

a)

Data-driven Errors

b)

Association-Activation Errors

c)

Loss-of-Activation Errors

d)

Mode Errors

113.

A reflective level of design creates a personal connection with the product or object.

a)

True

b)

False

114.

It is natural for a human to commit errors.

a)

True

b)

False

115.

User’s ability to detect errors is reliable because humans are said to be accurate and precise all the time.

a)

True

b)

False

116.

An emotional design scale is used to communicate feedback to improve a design.

a)

True

b)

False

117.

This level tells that good design makes a product understandable, and useful.

a)

Behavioral

b)

Emotional Design Scale

c)

Visceral

d)

Reflective

118.

People find it hard to disagree with things that they believe is true, but is wrong in reality.

a)

True

b)

False

119.

In partial explanation, people have their own model of the real world with different factors.

a)

True

b)

False

120.

Forgetting that you already wearing your ID and still looking for it is an example of data-driven errors.

a)

True

b)

False

121.

Addressing your teacher as your parents is an example of _____.

a)

Association-activation errors

b)

Loss-of-activation errors

c)

Data-driven errors

d)

Mode errors

122.

It is same as data-driven errors but more internally.

a)

Mode errors

b)

Association-activation errors

c)

Data-driven errors

d)

Loss-of-activation errors

123.

Customers having a bad experience with a product or service will make them _____.

a)

try again the product

b)

avoid the product

c)

give good reviews

d)

entertain the product

124.

According to Robert Plutchik, emotions are adaptive and have evolved over time.

a)

True

b)

False

125.

This is achieved by interacting with the product or object.

a)

Reflective

b)

Visceral

c)

Emotional Design Scale

d)

Behavioral

126.

In this level, a personal connection with the product or object is formed.

a)

Visceral

b)

Behavioral

c)

Reflective

d)

Emotional Design Scale