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WorksheetsTN07 ITHCI FA3 REVIEWER
Total questions: 126
Worksheet time: 1hrs 3mins
Completing a certain scenario based on a limited knowledge exhibits _____.
Overlap of model and world
Ability to detect errors
Partial explanation
Relevance bias
vIt states that the mental model is partially consistent with the world.
User’s ability to detect errors is unreliable
Relevance bias
Partial explanation
Overlap of model and world
The 10 principles of a good design are presented by Dieter Rams.
True
False
Emoji-based version of the wheel of emotions is created by _____.
Sherine Kazim
Don Norman
Dieter Rams
Terry Brown
Elderly usually look for their eyeglasses even though they are already wearing it. This example falls under what type of error.
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
While editing in Photoshop, you are trying to crop an area, however, you are using the selection tool instead of the crop tool. The wrong selection of tool can be considered as _____.
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
This level gives you fulfillment in using the product.
Visceral
Behavioral
Reflective
Emotional Design Scale
The three levels of emotional processing are presented by Dieter Rams in his book entitled Emotional Design.
True
False
Hypothetical constructs mean that primary emotions are idealized states.
True
False
While you are taking down notes in your class, your classmate suddenly talked to you, you unexpectedly wrote what he said instead of what was on the board. In this situation, you encountered what type of error?
Capture Errors
Description Errors
Data-driven Errors
Association-Activation Errors
We can say that mistakes are made by people because they haven't learned or been taught to use or do something properly.
True
False
People seek confirmation when evaluating a hypothesis which leads to unfair judgment.
User’s ability to detect errors is unreliable
Relevance bias
Partial explanation
Overlap of model and world
The physiological need in Maslow’s hierarchy can be mapped to the functional requirement of the needs of the users.
True
False
Hypothetical Constructs states emotions have evolved over time in order to increase the chances of survival in the environment.
True
False
According to the 10 postulates of Plutchik, Animals and humans both experience the same basic emotions in similar ways.
True
False
Mistakes are also called as cognitive errors.
True
False
Forgetting your password after changing is an example of mistake.
True
False
In this level, the functions of a product are revealed to the user.
Visceral
Behavioral
Reflective
Emotional Design Scale
Mistakes are also called as non-cognitive errors.
True
False
It is same as data-driven errors but more internally.
Data-Driven Errors
Association-activation errors
Loss-of-Activation Errors
Mode Errors
It is a theory that suggests that people seek information that fits their understanding of the world.
User’s ability to detect errors is unreliable
Relevance bias
Partial explanation
Overlap of model and world
Recommending a product to your relatives and friends means that you achieve this level of design.
Reflective
Visceral
Behavioral
Reflective
Emotional Design Scale
The three levels of emotional processing are presented by _____ in his book entitled Emotional Design.
Sherine Kazim
Don Norman
Ben Shneiderman
Robert Plutchik
Mistakes are made if the intention is not appropriate.
True
False
Because of our limitations, we encounter errors.
True
False
Forgetting your password is an example of mode errors.
True
False
It is same as data-driven errors but more internally.
Loss-of-activation errors
Data-driver errors
Association-activation-errors
Mode errors
A frequently done activity captures the one intended.
Mode errors
Data-driven errors
Description errors
Capture errors
Basic emotions or primary emotions exist and can be identified.
True
False
Fear is the opposite of _____.
Anger
Trust
Joy
Sadness
According to Robert Plutchik, we have _____ basic emotions.
5
8
4
7
Pia asked Jenny which brand of laptop do you recommend if she is going to buy one. As a person in the field of information technology, Jenny recommended a certain brand to Pia that will surely capture her use case from the products Jeeny already had used. In this situation, we can say that Jenny's design level towards the product is _____.
Behavioral
None of the given
Reflective
Visceral
Disability hinders oneself to have their full and effective participation in an activity.
True
False
The first impression about an object or product is formed at this level.
Visceral
Behavioral
Reflective
Emotional Design Scale
If a product is not what the user expects when he or she uses it for the first time seeing it will make users feel frustrated.
True
False
It states that people have their own model of the real world with different factors.
User’s ability to detect errors is unreliable
Relevance bias
Partial explanation
Overlap of model and world
Washing your hands using lotion instead of a soap is an example of _____.
Capture Errors
Description Errors
Data-driven Errors
Mode Errors
Your father already left for work then went back home again after 5 minutes, you asked him why he came back and he said to you that he forgot something with him that's why he came back, but can't remember what he forgot.
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
Computers are good to create and do reasoning while humans are good in computing and logics.
True
False
Vigilance is the intense version of interest.
True
False
According to Don Norman, human forms connections with objects in 3 different levels.
True
False
Mistakes are made if the action is not what was intended.
True
False
He introduced the wheel of motions.
Ben Shneiderman
Don Norman
Robert Plutchik
Steve Jobs
You are asked to recommend which social media application is better, you chose application A over application B since it is what you and your friends use but never tried application B. In this situation, you exhibit.
Partial explanation
Ability to detect errors
Relevance bias
Overlap of model and world
It is an unintentional error regarded as revealing subconscious feelings.
Feudal Slips
Mistakes
Errors
Issues
Choosing a product based on its physical appearance is an example of what level of emotional processing.
Visceral
Behavioral
Reflective
Emotional Design Scale
Slips are also called as non-cognitive errors.
True
False
People agree to what they expect and what they see even not seeing the whole.
Partial explanation
Overlap of model and world
Relevance bias
Ability to detect errors
Doing a certain task frequently might lead you to this kind of error.
Capture errors
Description errors
Data-driven errors
Mode errors
This type of error works with memory failure.
Loss-of-activation errors
Mode errors
Data-driven errors
Association-activation errors
The statement “I found that the product is troublesome to use.“ is under the reflective level of emotional processing.
True
False
This postulate states that emotions are made as a result of evolution.
Animals and Humans
Survival Issues
Prototype Patterns
Evolutionary History
Attaching a recent file you opened instead of the file you need to send is an example of _____.
Capture Errors
Description Errors
Data-driven Errors
Association-Activation Errors
Every emotion does not have similarity with each other, they are all distinct from each other.
True
False
Primary emotion has its polar opposite.
True
False
Combination states that all other emotions are result of the mixture of basic emotions.
True
False
It is an error where the user perceives that the system is in a certain state or mode but it is not.
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
Emotions evolve over time in order to increase the chances of survival in the environment.
Evolutionary History
Survival Issues
Animals and Humans
Prototype Patterns
Reorder According to _____, we have 8 basic emotions.
Robert Plutchik
Don Norman
Dieter Rams
Ben Shneiderman
Forgetting that you already wearing your ID and still looking for it is an example of loss-of-activation errors.
True
False
We can relate the three levels of design to Abraham Maslow’s Hierarchy of Needs.
True
False
The emotional design aims to create enduring, delightful, and engaging product experiences.
True
False
Designing should appeal to users on three levels.
True
False
Slips are made if the action is not what was intended.
True
False
In HCI, we consider all humans to have the same capabilities.
True
False
Replying to a wrong person is an example of capture errors.
True
False
Unlike mistakes, slips and lapses are flawed actions for correct intention.
True
False
The emotional design strives to create products, that elicit appropriate emotions, to create a positive experience for the user.
True
False
Pushing a door instead of pulling it is an example of _____.
Description Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
Clicking the maximize button instead of the close button is an example of _____.
Mode Errors
Description Errors
Loss-of-Activation Errors
Data-driven Errors
The behavioral level of design gives you fulfillment in using the product.
True
False
Thinking using a product in future means that this level has been achieved.
Reflective
Behavioral
Visceral
Emotional Design Scale
It states that even though there are several types of emotions present in different species, there exists a common element, that is identifiable.
Similarity
Survival Issues
Prototype Patterns
Intensity
Forgetting what you think you need to do is an example of _____.
Capture Errors
Description Errors
Loss-of-Activation Errors
Data-driven Errors
Humans encounter errors when interacting with computers because the computer was given an input that it cannot process.
True
False
The statement “I found that the product is troublesome to use.“ is under the behavioral level of emotional processing.
True
False
It is not a duty for HCI researcher to design for errors.
True
False
A visceral level of design creates a personal connection with the product or object.
True
False
Looking for your phone but you just put it inside your bag a couple of minutes ago. This example falls under what type of error.
Capture errors
Mode errors
Association-activation errors
Loss-of-activation errors
Closing multiple applications on your desktop again and again when suddenly closing those applications you did not intend to close. This scenario of doing an action repeatedly which is executed inappropriately is called _____.
Association-activation errors
Mode errors
Capture errors
Loss-of-activation errors
Description errors happen when you execute a correct action on a wrong object.
True
False
With the 8 basic emotions, Plutchik developed _____ postulates which evolutionary theory of emotions is based.
10
8
12
7
Emotions play a central role in the human ability to understand and learn about the world.
True
False
A Good Design makes a product understandable can be mapped in what level of emotional processing.
Emotional Design Scale
Behavioral
Visceral
Reflective
Your younger sister saw an ice cream stand with some displayed ice cream and ask you to buy her one. When you asked her which one and why she answered the yellow one looks cheesy. Based on her reason for choosing the ice cream, we can say that the level of her emotional processing is _____.
Reflective
none of the given
Visceral
Behavioral
Capabilities involve two sets, average capability and disabilities.
True
False
The 10 principles of a good design are presented by designer _____.
Robert Plutchik
Don Norman
Dieter Rams
Sherine Kazim
The joy of use is attained in this level of design.
Visceral
Behavioral
Reflective
Emotional Design Scale
Naming a file with its recipient and not its subject is an example under what type or error.
Capture Errors
• Loss-of-Activation Errors
Association-Activation Errors
Mode Errors
It is also known as the error automatically.
Capture Errors
Description Errors
Data-driven Errors
Association-Activation Errors
According to Robert Plutchik, we have ______ basic emotions.
8
9
10
11
Stress and fatigue are some examples of human limitations.
True
False
Data-driven errors happen when you execute a correct action on a wrong object.
True
False
Slips are made if the intention is not appropriate.
True
False
To evaluate how a user is engage with the product, we can use _____
Emotional Design Scale
ESD
Design Emotional Scale
Scale of Emotions
Awe is the result of _____ and _____.
Surprise
Happiness
Fear
Rage
This type of error happens when a user is interacting with an interface.
Capture Errors
Description Errors
Data-driven Errors
Mode Errors
Typing your password when you are still in the username field when logging in is an example of _____.
Loss-of-activation errors
Mode errors
Association-activation errors
Capture errors
With the 8 basic emotions, Plutchik developed 10 postulates in which the evolutionary theory of emotions is based.
True
False
If the action is not what was intended, then, this is a _____.
mistake
slip
lapses
non-cognitive error
You heard rumors that your classmate cheated on one of his/her exams. Knowing your friend for a long time, you believed that he/she will never do that. This mental model of seeking information that fits your understanding is under _____.
User’s ability to detect errors is unreliable
Relevance bias
Partial explanation
Overlap of model and world
The basic emotions can create many different degrees of emotions.
True
False
You are copying and pasting data from file A to file B when suddenly you did paste it on a different file. This example is under _____. [DI KO SURE TAMANG SAGOT DITO]
Data-driven errors
Capture errors
Description errors
Mode errors
Using Plutchik's wheel of emotions, determine the highest degree of annoyance. Answer in lowercase only.
(a)
Joy is the opposite of _____.
Anger
Sadness
Trust
Joy
The color in the wheel of emotions indicates the intensity of the emotion. The darker the shade, the more intense the emotion.
True
False
Let us say you buy a something from a store, you were in the counter getting your item after paying them, you were waiting for the receipt while it was already handed to you with your change. In this situation, what type of error occurred?
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
If the intention is not appropriate, then, it is called as _____.
Mistake
Slip
Lapse
Issue
It is triggered by the arrival of sensory data which unconsciously interferes with the data processing.
Data-driven Errors
Description Errors
Association-Activation Errors
Mode Errors
The emotions a product elicits can strongly influence users’ perceptions of it.
True
False
Trust is the opposite of disgust.
True
Fals
Multichating may cause you to send a message intended for a different recipient to the wrong person. For example, chatting with your mom and with your friend then suddenly you sent "mama" to call your friend instead of your mom.
Data-driven Errors
Association-Activation Errors
Loss-of-Activation Errors
Mode Errors
A reflective level of design creates a personal connection with the product or object.
True
False
It is natural for a human to commit errors.
True
False
User’s ability to detect errors is reliable because humans are said to be accurate and precise all the time.
True
False
An emotional design scale is used to communicate feedback to improve a design.
True
False
This level tells that good design makes a product understandable, and useful.
Behavioral
Emotional Design Scale
Visceral
Reflective
People find it hard to disagree with things that they believe is true, but is wrong in reality.
True
False
In partial explanation, people have their own model of the real world with different factors.
True
False
Forgetting that you already wearing your ID and still looking for it is an example of data-driven errors.
True
False
Addressing your teacher as your parents is an example of _____.
Association-activation errors
Loss-of-activation errors
Data-driven errors
Mode errors
It is same as data-driven errors but more internally.
Mode errors
Association-activation errors
Data-driven errors
Loss-of-activation errors
Customers having a bad experience with a product or service will make them _____.
try again the product
avoid the product
give good reviews
entertain the product
According to Robert Plutchik, emotions are adaptive and have evolved over time.
True
False
This is achieved by interacting with the product or object.
Reflective
Visceral
Emotional Design Scale
Behavioral
In this level, a personal connection with the product or object is formed.
Visceral
Behavioral
Reflective
Emotional Design Scale
