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WorksheetsPOB Unit 3 Revision for Class Test
Total questions: 30
Worksheet time: 19mins
The internal environment of business does NOT consist of
owners
employees
organisation's image
government regulations
shareholders
External environmental factors are
harder to predict and control
within the boundary of the organisation
useful for organisations to create and deliver value to the customer
A tool used to evaluate the Strengths, Weaknesses, (a) and Threats involved in a business venture
In SWOT Analysis, bad reputation, bad customer service, cash flow problems and poor management are examples of
strengths
weaknesses
opportunities
threats
LTO Travel is now facing stiff competition from a new entrant into the market, TTS Travel. This is an example of a/an
strength
weakness
opportunity
threat
In PEST analysis, inflation, unemployment and GDP are
Political factors
Economic factors
Social factors
Technological factors
The government body which aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement is
Ministry of Labour
SkillsFuture Singapore
Workforce Singapore
Ministry of Manpower
The government agency which is the regulator of business registration, financial reporting, public accountants and corporate service providers is
MOM
ACRA
ESG
WSG
SSG
This graph represents the law of
demand
supply
inflation
economy
The price of a laptop has recently dropped by $200 - $300. All other factors remaining equal, the likely effect of this change is that supply of laptops will
increase.
decrease.
increase, then decrease.
remain the same.
The median price of tickets to Taylor Swift's Singapore concerts is $228. All other factors remaining equal, what will happen to the quantity demanded if the median price of the tickets rose to $500?
Demand will decrease.
Demand will increase.
Demand will remain the same.
In an economic (a) , quantity of goods available falls, prices fall and employment decreases.
Singapore's economy is expected to grow 1-3% in 2024. During this time, it is expected that businesses will boom and prices will
fall.
rise.
remain the same.
rise, then fall.
During a recession, government will lower interest rates to encourage
consumers to spend.
consumers to save.
businesses to take out loans.
businesses to sell their equipment.
During a boom, government will increase interest rates to encourage saving instead of spending, because increased spending will lead to
inflation.
recession.
a weaker dollar.
a decrease in output.
The exchange rate for 1 Singapore Dollar equals to 1.14 Australian Dollar. All other factors remaining the same, this means that the demand by Singaporeans for travel packages to Australia will
increase.
decrease.
remain the same.
Which of the following are problems with inflation? (CHOOSE 3)
rising costs of raw materials
demand for exports / goods falls
rising cost of labour
country's goods become cheaper and more competitive compared to other countries
ONE factor of the social environment affecting business operations is
demographic changes.
changes in interest rate.
digitalisation.
Which of the following are examples of social changes relating to lifestyles and people's needs and wants? (CHOOSE 3)
Falling birth rate.
Adopting cybersecurity practices.
Increased standard of living.
Higher marriage age.
Automating marketing activities.
Some features of an e-commerce business are (CHOOSE 3)
ubiquitous in nature.
small customer reach.
universal standard.
little content and information.
interactive platform.
When you sell items on your website that are manufactured, fulfilled and shipped to your customers by a third party supplier, this is called
drop-shipping.
wholesaling and warehousing.
white label and private label.
subscription.
Hooga, a retailer selling home decor items, has approached a manufacturer to create a unique line of home fragrances for them to sell exclusively in their online store. This is an example of
drop-shipping.
wholesaling and warehousing.
white label.
private label.
subscription.
The 3 common e-commerce business models are B2C, C2C and
(a)
The malware that is self-replicating and spreads without end-user action is a
worm.
virus.
trojan.
spyware.
ransomware.
Increasing reliance on renewable energy, sustainable resources, and recycled or partially recycled materials are examples of
environmental responsibility.
ethical responsibility.
philanthropic responsibility.
economic responsibility.
In a bid to improve _________ responsibility, ABC Manufacturing Company has decided to set the minimum wage for its production operators to above the industry standard, to be fair to its workers who have worked hard to ensure the company's success.
environmental
ethical
philanthropic
economic
In the Cotton On Foundation, 100% of the proceeds of the sales of their reusable tote bags and Nice One skincare go to their charity missions. This is an example of
environmental responsibility.
philanthropic responsibility.
ethical responsibility.
economic responsibility.
Which of the following are examples of actions that companies can take as part of Singapore's Green Plan? (CHOOSE THREE)
Adopt environmentally-friendly habits.
Apply for government funding.
Apply for BCA Workplace Safety certification.
Make financial decisions based on maximising profit.
Make sustainability a consideration in procurement decisions.
ONE benefit of CSR is
satisfied employees.
better products.
security.
large customer reach.
Research shows that a strong record of CSR improves customers' loyalty and this gives companies a competitive advantage as it differentiates its brand image.
True.
False.
