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2024 SkillsUSA District Career Essentials—General Employability

Total questions: 34

Worksheet time: 17mins

Name
Class
Date
1.

Conduct or attitudes toward work or a philosophy dealing with rules of right or proper conduct is referred to as __________.

a)

Time management

b)

Ethics

c)

Compromise

d)

Shadowing

2.

When you consistently meet or exceed your customer’s expectations, you are said to have provided good _______________.

a)

Time management

b)

Communication

c)

Listening

d)

Customer service

3.

What are you doing if you are observing someone you respect doing their job?

a)

Listening

b)

Role-model

c)

Shadowing

d)

Professtional Development

4.

What is a document that many employers use to identify worker applicants’ qualifications for employment?

a)

Resume

b)

Employment portfolio

c)

Goal Statement

d)

Organization Chart

5.

A worker who continues difficult tasks until they are completed is said to have __________________.

a)

Cultural Diversity

b)

Perseverance

c)

Brainstorming

d)

Confidence

6.

When completing the past employment section on a job application, jobs should be listed beginning with

_____________________.

a)

Reliability

b)

Contribute to the  

community

c)

Establish a plan for achieving the  goal

d)

Your current or most recent job

7.

A/an __________ is a collection of work representing education, self-development, and career information about you.

a)

Employment portfolio

b)

Resume

c)

Organization Chart

d)

Customer Service

8.

What is the term for a settlement of differences between opposing sides in which each makes concessions?

a)

Listening

b)

Brainstorming

c)

Compromise

d)

Professional Development

9.

The process of directing and controlling activities with regard to use of time is called ______________.

a)

Gross

b)

Time management

c)

Brainstorming

d)

Organization Chart

10.

What term defines the mixing and blending of many people of different cultures who are involved in a similar activity or setting?

a)

Cultural Diversity

b)

Contribute to the  

community

c)

Character

d)

Contributes their  

best

11.

“Where would you like to be in 5 years?” is an example of a/an _________ question an employer can ask during an interview.

a)

Long-term

b)

Entrepreneur

c)

Loud

d)

Appropiate

12.

If a goal describes your plans for retirement, what kind of goal is it?

a)

Survey

b)

Long-term

c)

Appropriate

d)

Gross

13.

A person who organizes, operates and assumes the risk for a business venture is a/an ___________.

a)

Role Model

b)

Customer Service

c)

External Customer

d)

Entrepreneur

14.

A process that includes a sender and a receiver each giving feedback to the other is called?

a)

Communication

b)

Brainstorming

c)

Reliability

d)

Listening

15.

Active and critical are two varieties of what kind of skill?

a)

Shadowing

b)

Listening

c)

Communication

d)

Honest

16.

Dean is self-disciplined, pushing himself to complete work tasks instead of requiring others to intervene. He is also often very honest and trustworthy. Which characteristic of a good work ethic does Dean demonstrate?

a)

Character

b)

Confidence

c)

Reliability

d)

Brainstorming

17.

The diagram or chart that shows how a company or business is organized is called a/an ____________.

a)

Goal Statement

b)

Employment  

Portfolio

c)

Resume

d)

Organization Chart

18.

What skill is an individual said to have who believes in and respects himself or herself?

a)

Confidence

b)

Loud

c)

Reliability

d)

Gross

19.

An item or task that requires immediate action is a/an _______________.

a)

Professional Development

b)

Priority

c)

Character

d)

Reliability

20.

A worker who can be counted on to complete assigned tasks without constant supervision is said to have _____________.

a)

Reliability

b)

Confidence

c)

Professional Development

d)

Contribute to the community

21.

This term describes a person’s income before any deductions.

a)

Honest

b)

Gross

c)

Loud

d)

Self-Confidence

22.

Who would you ask to write you a letter of recommendation?

a)

External Customer

b)

Role-model

c)

Teacher/Employer

d)

Entrepreneur

23.

Volunteer experience is important to feature in a LinkedIn profile because employers seek workers who

_____________________.

a)

Professional Development

b)

Contribute to the community

c)

Contributes their best

d)

Establish a plan for achieving the goal

24.

What is defined as the sudden unrestrained offering of ideas by all members of a group to seek solutions to problems?

a)

Self-confidence

b)

Goal Statement

c)

Brainstorming

d)

Honest

25.

What term defines a person of quality character whom others try to emulate?

a)

External Customer

b)

Customer Service

c)

Teacher/Employer

d)

Role-model

26.

To be successful as a person and an employee, you should have positive goals. If you set a goal for yourself, what would be your next step to reach that goal?

a)

Contributes their best

b)

Brainstorming

c)

Establish a plan for achieving the goal

d)

Goal Statement

27.

This term is defined as: The process of improving your capabilities through access to education and training opportunities in the workplace, through an outside organization, or by watching others.

a)

Professional Development

b)

Goal Statement

c)

Survey

d)

Organization Chart

28.

This term is LEAST likely to be identified as a characteristic of effective communication.

a)

Gross

b)

Honest

c)

Brainstorming

d)

Loud

29.

What term describes a study to evaluate something in detail using a set of questions aimed to a specific group of people?

a)

Goal Statement

b)

Survey

c)

Self-confidence

d)

Brainstorming

30.

Which item has these three parts: What is going to happen? When will it happen? How will it happen?

a)

Loud

b)

Brainstorming

c)

Goal Statement

d)

Establish a plan for achieving the goal

31.

The person getting their car repaired at an auto shop is an example of a/an ______________.

a)

External Customer

b)

Role-model

c)

Teacher/Employer

d)

Customer Service

32.

On an effective team, each person ________________.

a)

Contribute to the community

b)

Establish a plan for achieving the goal

c)

Contributes their best

d)

Self-confidence

33.

This term is defined as: Free of deceit and untruthfulness; sincere.

a)

Priority

b)

Honest

c)

Self-confidence

d)

Reliability

34.

The quality or state of being certain in oneself and in one’s powers and abilities is known as _____________.

a)

Reliability

b)

Compromise

c)

Self-confidence

d)

Perseverance