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KYC Feb 20

Total questions: 5

Worksheet time: 5mins

Name
Class
Date
1.

Where we can see who has changed the Name (In Ikigai)

4 lines
2.

Do users need to undergo KYC verification for the referral extension?

a)

No not required

b)

KYC re-trigger has removed for referral extension

c)

yes, they have to undergo KYC

d)

Not sure

3.

The user from Pakistan renewed their plan and uploaded their national ID card as proof. What is the next step in the process?

a)

Block the account and initiate refund

b)

Verify the account

c)

Change the status to NV

d)

Ask for alternate document

4.

Two different people's documents were uploaded on February 20, 2024, and the sharing was found in April 2023. What is the next step?

a)

Block only the account

b)

Block both account and devices

c)

Verify the account

d)

Ask for alternate document

5.

In the document, the user's name is Samarth Kumar Reddy, but in the account, it is Sam Reddy. What will you do in this scenario?

a)

Verify the account

b)

Edit the name as per the document and verify the account

c)

ask the user to edit the name

d)

block the account