WorksheetsUntitled Quiz
Total questions: 10
Worksheet time: 5mins
What are some of the characteristics that differentiate tourism from other products, services, and experiences?
Standardization, tangibility, storability, production
Heterogeneity, intangibility, perishability, inseparability
Homogeneity, tangibility, durability, separability
Variability, tangibility, durability, consumption
What are some technologies adopted by the tourism and hospitality management?
Biometric Security, Robotics, Nanotechnology, Quantum Computing
Electronic Locking Systems, Guest Room Automation, Voice Command Technology, Energy Management Systems
Self-check-in Terminals, Point of Sale Systems, Virtual Concierges, GPS Tracking
Virtual Reality, Augmented Reality, Artificial Intelligence, Blockchain
What is the term used to describe the international movement of people on a mass scale?
Globalism
Transnationalism
Internationalization
Globalization
What are some typologies of information related to tourism?
Current & Past Information, Travel Phases, Information Suppliers
Real-time & Historical Information, Travel Stages, Information Providers
Live & Archived Information, Journey Stages, Information Sources
Dynamic & Static Information, Trip Stages, Providers of Information
What was the first commercially available computer unveiled in 1951?
UNIVAC I
IBM650
EDVAC
ENIAC
What is the term used to describe the activities that create and build value for destinations, intermediaries, suppliers, or travelers?
Value Proposition
Value Chain
Supply Chain
Distribution Channel
What is the business philosophy that focuses on creating a meaningful relationship with customers?
Customer Experience Management
Customer Loyalty Management
Customer Relationship Management
Customer Satisfaction Management
What is the United Nations agency responsible for the promotion of responsible, sustainable, and universally accessible tourism?
UNESCO
UNDP
UNICEF
UNWTO
What is the importance of tourism in terms of societal progress?
Cultural preservation
Social justice
Economic development
Environmental conservation
What are some examples of tourism products?
Accommodation, Tourist attractions, Services, Entertainment
Accommodation, Tour packages, Merchandise, Transportation
Accommodation, Souvenirs, Transportation, Entertainment
Accommodation, Sightseeing, Souvenirs, Transportation
