NEW
Font size
WorksheetsRAT 2 Ch. 8 Social Influence Quiz
Total questions: 80
Worksheet time: 40mins
What is social influence defined as in the document?
The process of maintaining one's own behavior
The interpersonal process of changing the behaviors, thoughts, or attitudes of others
The method of promoting individualism
The internal personal process of changing
Which of the following is a way people can respond to social influence according to the document?
Compliance
Defiance
Agreement
Submission
What does defiance in the context of social influence involve?
Avoiding confrontation and conflict
Openly disagreeing and rejecting the request, often leading to confrontation and conflict
Agreeing with the request in a straightforward manner
Ignoring the request completely
How is resistance characterized in the context of social influence?
As an aggressive and direct approach
As a form of passive acceptance
As a subtle and covert way to reject social influence
As a method of openly supporting social influence
According to the document, what is an example of resistance to social influence?
A student openly protesting a new school policy
A flight attendant required to smile for passengers displaying an obviously fake smile
A worker following orders without question
A customer agreeing with a sales pitch
What is the general outcome of a passive-aggressive response to social influence as described in the document?
It is generally productive and fosters clear communication
It is generally unproductive and involves mixed messages and deceit
It leads to a positive change in social dynamics
It enhances the effectiveness of social influence
What is "Acceptance" in the context of successful social influence?
A change in public behaviors due to social pressure.
A legitimate change in perspective.
A change in internal beliefs without public behavior change.
A temporary change in attitude due to external factors.
What does "Compliance" refer to in the outcomes of successful social influence?
A legitimate change in perspective.
A change in internal beliefs without public behavior change.
A change in public behaviors due to social pressure.
A temporary change in attitude due to external factors.
How can changes in behavior influence attitudes according to the text?
Changes in behavior can lead to changes in attitudes if the behavior change is temporary.
Changes in behavior can lead to changes in attitudes if the behavior change is due to external factors.
Changes in behavior can lead to changes in attitudes if the behavior change is repeated over time and internally accepted.
Changes in behavior can lead to changes in attitudes if the behavior change is not related to social pressure.
Which of the following is NOT one of the three sources of influence mentioned in the material?
Conformity
Conversion
Obedience
Persuasion
What does 'Power' refer to according to the learning material?
The ability to follow orders
The capacity to control outcomes
The process of obeying authority
The act of conforming to the majority
What is the process called when a single deviate or minority of members influence change?
Conformity
Conversion
Obedience
Compliance
What can power be harnessed productively to create?
A high-functioning and satisfying team
A source of stress and conflict
A majority influence
A single deviate
What negative outcome can result from power being poorly wielded?
Increased productivity
A high-functioning team
A source of stress and conflict
Better control of outcomes
What does conformity in the context of social influence and power result from?
Direct orders from authority figures.
Implied information.
Legal obligations.
Personal beliefs.
Which type of influence involves change based on the desire to meet the expectations of others and to be accepted by them?
Information influence.
Normative influence.
Authoritative influence.
Minority influence.
What is an example of normative influence as mentioned in the text?
Online reviews influencing purchase decisions.
New employees at Google feeling pressure to act 'Googley'.
A majority of team members disagreeing on an issue.
Accepting information from others about a situation.
What does information influence refer to?
Change based on direct commands from superiors.
Change based on the desire to be different from the group.
Change based on accepting information from others about a situation.
Change based on personal experience and knowledge.
Which of the following is an example of information influence?
Employees following a company's dress code.
Online reviews having a powerful influence on purchase decisions.
A team member conforming to group pressure to maintain harmony.
A person obeying traffic laws.
According to Asch's conformity research findings, what percentage of participants remained independent, with others conforming to group pressure?
37%
20%
50%
75%
In Asch's conformity experiments, participants were asked to select which line was the same length as a target line. What did this demonstrate when group pressure was implied?
People were less likely to make mistakes.
People were willing to make wrong judgments.
People always gave the correct answer.
People did not feel any pressure.
What was the main reason participants conformed to the majority in the follow-up study to Asch's experiments?
They wanted to be part of the majority.
They believed the majority was giving answers that were obviously wrong.
They feared group members would disapprove if their answers were different.
They were confident in their independent judgment.
What did the follow-up studies show about nonconformists?
They were considered to be desirable group members.
They were rated as undesirable group members.
They were more likely to influence the group.
They were always correct in their judgments.
At what point does conformity plateau according to the provided material?
50% with a group of five people
32% with a group of four people
25% with a group of three people
40% with a group of six people
Is there a significant difference in conformity when increasing group size beyond a certain number?
Yes, conformity significantly increases with each additional member
No, there is not much difference in conformity when increasing group size beyond this number
Yes, conformity decreases with each additional member
No, conformity always increases regardless of group size
When is conformity most potent?
When privately recording opinions
When publicly expressing opinions
When members have no ongoing relationships
When members of the majority reached their decision as a group
Under what condition is conformity highest?
When an individual believes the majority reached their decision as a group
When an individual believes the majority reached their decision independently from each other
When an individual is alone
When an individual disagrees with the majority
What is the impact on a team where members have ongoing relationships with one another?
The impact is weaker
The impact is unchanged
The impact is stronger
The impact is unpredictable
Do cohesive teams have more or less power to influence members?
Less power
No difference in power
More power
Power only in certain situations
What is the process by which the minority influences the majority called?
Majority rule
Conformity
Conversion
Obedience
Which of the following is NOT a factor that depends on minority members to motivate the majority?
Consistency
Self-confidence
Number of members
Belief in their autonomy
What is the value of a minority in a group setting?
To ensure majority is always right
To stimulate team members to view an issue from more than one perspective
To follow the majority without question
To decrease the group's overall confidence
According to the statistical meaning of minority, what can a small coalition or even a single individual do?
They can't have any significant impact on the group
They must always agree with the majority
They can deviate from the majority attitude, opinion, or behavior
They are required to conform to the majority's decisions
What is one of the effects of minorities on a team's thinking process?
Minorities reduce the team's overall efficiency.
Minorities foster divergent thinking.
Minorities discourage new ideas.
Minorities lead to a less flexible thinking approach.
What is the overall effect on a team when it encourages more flexible thinking?
Decreased creativity and innovation.
Increased stress and pressure.
Increased creativity and innovation.
Decreased team cohesion.
Why might it be challenging for a minority team member to present an alternative view?
Because they lack the necessary knowledge.
Because they do not understand the team's goals.
Because of the desire to be accepted by the team.
Because they are not allowed to speak in meetings.
What does it take for a minority team member to resist the pressure of conforming to the majority view?
Indifference to the team's opinions.
Self-confidence.
Aggressive behavior.
A higher position in the team hierarchy.
What kind of team climate encourages members to express their unique opinions?
A climate of competition and rivalry.
A climate of trust and psychological safety.
A climate of strict rules and regulations.
A climate of uniformity and conformity.
Where did the Milgram obedience studies take place?
Harvard University
Yale University
Stanford University
University of Cambridge
What role were participants asked to assume in the Milgram obedience studies?
The role of a learner
The role of an observer
The role of a teacher
The role of a researcher
What was the critical finding in the Milgram studies regarding obedience?
25% obeyed the authority figure and reached the highest level of shock
50% obeyed the authority figure and reached the highest level of shock
65% obeyed the authority figure and reached the highest level of shock
80% obeyed the authority figure and reached the highest level of shock
According to the Milgram obedience studies, what influenced the participants' likelihood of being obedient?
The less legitimate the authority figure, the more likely people were to be obedient
The more legitimate the authority figure, the more likely people were to be obedient
The physical presence of the authority figure had no impact on obedience
The age of the authority figure was the most significant factor in obedience
According to the Milgram studies, what happens to obedience when the authority figure is physically closer to the participant?
Obedience increases.
Obedience decreases.
Obedience is not affected by proximity.
Obedience becomes unpredictable.
In the Milgram studies, what was the effect on obedience when a group of people operated the shock device and one person refused to obey?
Obedience increased to 100%.
Obedience remained unchanged.
Obedience dropped to 10%.
Obedience increased slightly.
What was a critical finding in the Milgram studies regarding the authority figure's actual power?
Obedience only occurs if the authority figure has actual power.
Obedience occurs even if the authority figure has no actual power to reward or punish.
Obedience is not related to the authority figure's power.
Obedience decreases if the authority figure has no actual power.
What enabled the researcher to influence participants in the Milgram studies?
The researcher's physical appearance.
The researcher's actual power to reward or punish.
The researcher's perceived authority.
The researcher's ability to persuade verbally.
According to the Milgram studies, what is the effect of authority figures on team operations even without actual power?
They have no influence over team operations.
They have less influence over team operations.
They have considerable power over team operations.
They can only influence team operations with actual power.
What are the two types of power that an individual can exert in a team or organization?
Expert power and Reward power
Soft power and Harsh power
Legitimate power and Information power
Coercive power and Referent power
What does soft power derive from?
An individual's formal position
The ability to distribute impersonal or personal rewards
An individual's characteristics or personality
The recognition and acceptance of a person's authority
Which type of power is based on the ability to threaten or punish undesirable behavior?
Expert power
Referent power
Information power
Coercive power
Which of the following is NOT a base of soft power?
Expert power
Legitimate power
Referent power
Information power
What is the result of employing harsh power strategies?
Compliance and acceptance
Change in attitudes and beliefs
Compliance but not acceptance
Effective teamwork and cooperation
What is more likely to encourage cooperation among team members?
Threats of punishment by team leaders
Use of personal power sources by team leaders
Reliance on positional power by team leaders
Ignoring the team members' requests
How might team members feel when leaders rely on positional power to get compliance?
Motivated
Manipulated and may resist
Encouraged
Appreciated
According to the learning material, why is soft power considered more effective?
It allows for less freedom in the choice to comply.
It decreases creativity and feelings of meaningful work.
It permits greater freedom in the choice to comply and can increase creativity, feelings of meaningful work, and pride.
It is not related to organizational fairness.
What is a consequence of employing harsh power, as mentioned in the document?
It increases performance and satisfaction with the manager.
It has no impact on organizational fairness.
It shapes perceptions of organizational fairness and contributes to decreased performance and satisfaction with the manager.
It is necessary for compliance and acceptance.
What does the document suggest about compliance without acceptance?
It is achieved through soft power tactics exclusively.
Reward and coercive power can be used to influence people to do what is desired.
People do what is desired because they inherently agree with the request.
It leads to increased satisfaction with the manager.
What is the use of social-influence tactics dependent on?
The type of power one possesses
The target and objective of the influence
The level of authority one has
The personal relationship with the target
Which of the following is NOT a social-influence tactic mentioned in the material?
Directness
Cooperativeness
Assertiveness
Rationality
What do direct social-influence tactics involve?
Covert attempts at manipulation
Explicit, overt methods of influence
Support through rational argument
Resistance through pressure or ingratiation
What is the goal of cooperative social-influence tactics?
To manipulate the target covertly
To encourage support through rational argument or consultation
To base tactics solely on rational argument
To rely on emotional appeals
Rationality in social-influence tactics is characterized by:
Covert manipulation
Overt methods of influence
Rational argument or the exchange of support
Emotional appeals
Which of the following is NOT a social-influence tactic?
Rational arguments.
Consultation.
Inspirational appeals.
Coercion.
What does the social-influence tactic of 'consultation' involve?
Using logical arguments to persuade.
Seeking a person's participation in the decision.
Arousing enthusiasm by appealing to ideals.
Appealing to a person's sense of loyalty or friendship.
What is the goal of 'inspirational appeals' as a social-influence tactic?
To use logical arguments and factual information to persuade.
To seek a person's participation in the decision.
To arouse enthusiasm by appealing to a person's ideals.
To appeal to a person's sense of loyalty or friendship.
'Personal appeals' as a social-influence tactic aim to appeal to a person's:
Logical reasoning.
Participation in decision-making.
Enthusiasm and ideals.
Sense of loyalty or friendship.
Which social influence tactic involves the use of compliments or friendly behavior so that a person thinks favorably of you?
Exchange
Pressure
Legitimization tactics
Ingratiation
Which social influence tactic involves offering to exchange favors later to gain compliance now?
Ingratiation
Exchange
Coalition
Pressure
Which social influence tactic uses demands, threats, or persistent reminders?
Legitimizing tactics
Ingratiation
Exchange
Pressure
Which social influence tactic involves making claims that one has the authority to make the request?
Coalition
Pressure
Legitimization tactics
Ingratiation
Which social influence tactic seeks help and support from others to increase the power of the request?
Pressure
Legitimization tactics
Ingratiation
Coalition building
Which tactics are associated with greater career success according to the learning material?
Pressure and legitimizing tactics
Ingratiation or rational arguments
Cooperative influence strategies
Personal appeals only
What determines the tactics used in influence according to the learning material?
The level of education of the individuals
The type of organization
Status difference
The age of the individuals
According to the learning material, what is more useful for achieving career success?
Hard tactics
Soft tactics
Rational arguments only
Legitimizing tactics
Who is more likely to use pressure and legitimizing tactics to influence subordinates?
Subordinates
Team leaders
Traditional managers
Modern managers
What type of influence strategies are team leaders likely to use according to the learning material?
Pressure tactics
Legitimizing tactics
Cooperative influence strategies
Ingratiation tactics
According to the learning material, which of the following is NOT a commonly used tactic in virtual teams?
Pressure
Legitimizing tactics
Rational persuasion
Intermediation
What does 'intermediation' as an influence tactic in virtual teams involve?
Creating an emotional bond with the target
Using nonverbal cues to persuade
Getting advice about how to approach a target from an intermediary who knows them
Decreasing one's social presence in the online context
Why might 'intermediation' be useful in virtual teams?
It is a way to apply pressure on team members
It helps in transmitting nonverbal cues through text and audio
It is useful when team members are less familiar with the preferred interaction styles of supervisors
It increases one's social advice presence
What is a limitation of online environments regarding influence tactics?
They enhance nonverbal communication
They limit possible influence tactics because the online context decreases one's social presence
They make it easier to establish an emotional bond
They do not allow for any influence tactics to be used
