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PE2 (LEC) Week 5 - 6 Knowledge Management Processes

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

What does the knowledge application stage involve?

a)

Making knowledge available to others within the organization

b)

The generation of new knowledge through activities such as research, development, and experimentation

c)

The use of knowledge to support decision making, problem solving, and innovation

d)

The collection, codification, and storage of knowledge

2.

What is the life cycle of knowledge management?

a)

Knowledge capture, knowledge sharing, knowledge application, knowledge evaluation, and knowledge creation

b)

Knowledge evaluation, knowledge sharing, knowledge creation, knowledge capture, and knowledge application

c)

Knowledge sharing, knowledge capture, knowledge application, knowledge creation, and knowledge evaluation

d)

Knowledge creation, knowledge capture, knowledge application, knowledge evaluation, and knowledge sharing

3.

What does the knowledge sharing stage involve?

a)

The use of knowledge to support decision making, problem solving, and innovation

b)

The collection, codification, and storage of knowledge

c)

Making knowledge available to others within the organization

d)

The generation of new knowledge through activities such as research, development, and experimentation

4.

Why is the knowledge creation stage important in the KM life cycle?

a)

To minimize decision-making

b)

To eliminate existing knowledge

c)

To limit innovation

d)

To identify new sources of knowledge

5.

What is an example of tacit knowledge?

a)

Written procedures

b)

Mathematics

c)

Manuals

d)

Cooking

6.

What does the knowledge capture stage involve?

a)

The use of knowledge to support decision making, problem solving, and innovation

b)

The generation of new knowledge through activities such as research, development, and experimentation

c)

Making knowledge available to others within the organization

d)

The collection, codification, and storage of knowledge

7.

What is tacit knowledge?

a)

Knowledge that is personal and context-specific

b)

Knowledge that can be easily communicated

c)

Knowledge that is implicit, subjective, and difficult to articulate or codify

8.

What is explicit knowledge?

a)

Knowledge that can be easily communicated

b)

Knowledge that is personal and context-specific

c)

None of the above

d)

Knowledge that is implicit, subjective, and difficult to articulate or codify

9.

What is an example of explicit knowledge?

a)

Intuition

b)

Personal experience

c)

Cooking

d)

Mathematics

10.

Why is artificial intelligence and machine learning important for knowledge management?

a)

To limit knowledge sharing among employees

b)

To promote the use of only one technology tool for knowledge management

c)

To automate knowledge management processes, such as knowledge extraction, categorization, and recommendation

d)

To hinder decision-making and innovation

11.

What are some ways organizations can effectively manage tacit knowledge?

a)

By limiting knowledge sharing among employees

b)

By keeping all knowledge within the organization's top management

c)

By relying solely on technology tools

d)

By encouraging personal interaction, observation, and practice among employees