wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Performance evaluation

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

Scorecard and key performance indicators (KPIs) refer to.

a)

Sporting events

b)

Metrics to manage logistics operations.

c)

Management's evaluation of supply chain staff.

d)

Measuring output.

2.

There are four major categories provide a useful way for supply chain performance: time, _, cost, and supporting metrics

a)

Delivery

b)

competition

c)

KPIs

d)

Quality

3.

To measure the efficiency of the internal supply chain, which of the following metrics are used?

a)

Customer service level

b)

Internal efficiency

c)

Flexible needs

d)

All of the above

4.

___________ is a measure of the percentage of time a system or product operates successfully.

a)

Responsiveness

b)

Agility

c)

Cost

d)

Reliability

5.

which of the following is NOT one of the five key metrics?

a)

cash to cash cycle.

b)

On-time delivery performance

c)

Order Accuracy

d)

Transportation Costs

6.

Performance measurements

a)

Assist in pricing of products

b)

Help to eliminate non-value-creating activities

c)

Help identify new customer requirements

d)

Both B & C

7.

According to the SCOR model, which of the following is NOT one of the five supply chain operation process categories?

a)

Market

b)

Plan

c)

return

d)

source

8.

What are the criteria used to measure supply chain performance?

a)

KPI

b)

Customer service level

c)

Internal efficiency

d)

Both B and C

9.

Another metric classification scheme that has been receiving increased attention is that developed by the Supply Chain Council and contained in the Supply Chain Operations and Reference (SCOR) model.  

a)

True

b)

False

10.

The focus on performance measurement is a recent event in industry.

a)

True

b)

False