WorksheetsBaymax+ Subscriber Details and Orders Tab
Total questions: 10
Worksheet time: 5mins
When would Baymax+ be launched?
2nd week of March
3rd week of March
End of March
1st week for April
Which function under Subscriber Details will be moved to another section?
Edit Subscriber Details
Grant Product
Troubleshoot IP Address
Set Account Location
How much did the viewer pay for their subscription when they were most recently charged?
Last Charge and Next Invoice
Payment Method Details
Active Base Subscription Details
Subscription ID
Is the viewer direct-billed or 3rd party-billed?
Last Charge and Next Invoice
Payment Method Details
Active Base Subscription Details
Subscription ID
On which device did the viewer purchase their subscription?
Last Charge and Next Invoice
Payment Method Details
Active Base Subscription Details
Subscription ID
TRUE OR FALSE: Disney+ accounts have a Refund, Credit, and Discounts & Offers button available.
True
False
Maybe
This is where you can check and review the exact details of the refund before continuing.
Refund-Recap
Send Email
Immediate Cancel
Refund
How many month/s of refund can a Tier 1 provide to a viewer?
4 months
3 months
2 months
1 month
This button can be used for certain third-party accounts. Viewers would like to move their current subscription to a different email address.
Product Switch
Entitlement Transfer
Grant Product
Pending Cancel
Tier 1 advocates can process a custom refund if the viewer requests it.
True
False
