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UNIT 3 - VERBAL COMMUNICATION

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What are the two main types of channels in communication?

a)

Verbal and written

b)

Verbal and non-verbal

c)

Visual and written

d)

Non-verbal and visual

2.

Which type of communication includes facial expressions, voice intonation, and physical distance?

a)

Written communication

b)

Verbal communication

c)

Visual communication

d)

Non-verbal communication

3.

What is an advantage of verbal communication?

a)

It saves time in communication

b)

It provides a permanent record

c)

It is slow to develop

d)

It is difficult for certain people to understand

4.

What is a disadvantage of verbal communication?

a)

It is flexible and effective for all

b)

It provides complete understanding

c)

Emotions are visible

d)

It saves time in communication

5.

Which form of communication is more appropriate for recording and presenting technical details?

a)

Verbal communication

b)

Written communication

c)

Non-verbal communication

d)

Visual communication

6.

What is an advantage of written communication?

a)

It saves time in communication

b)

It is quick in obtaining feedback

c)

It is more reliable

d)

It is flexible and effective for all

7.

What is a disadvantage of written communication?

a)

It is difficult for certain people to understand

b)

It provides a permanent record

c)

It has no legal validity

d)

Emotions are visible

8.

Which type of communication has issues when communicating with distant people?

a)

Written communication

b)

Visual communication

c)

Non-verbal communication

d)

Verbal communication

9.

What is a characteristic of face-to-face interaction in communication?

a)

Slow development of ideas

b)

Immediate feedback from the receiver

c)

Difficulty in understanding speech tones

d)

Legal validity

10.

What is a characteristic of non-verbal communication?

a)

It involves only written words

b)

It lacks emotional cues

c)

It includes body language

d)

It is always formal