are attributes that enhance how we relate with other. We refer to them as 'people skills' and occasionally, even EQ.

These are skills we use-learned or intrinsically developed-in order to 'survive' in social settings.

are now recognized as critical competencies that make businesses more profitable and companies, better places to work.

are integral to a manager or leader role because they interact with people and spend most of their time managing how people work within preset policies and procedures.

are technical skills or administrative competencies that account for operational tasks

are usually tangible, specific, and usually teachable.

Your knowledge and ability to accomplish a process or procedure related to your job

are those competencies we fall back on and use to accomplish tasks and reach specific goals.

They are operational tools in a matter of speaking and may be considered technical in their application.

refers to functional impairment where individuals are 'blind' when it comes to functions or processes, or even dynamics that are essential to a healthy organization.

relationships can change how the dynamics within an organization works.

It defuses conflict.

Empathy blockers result in except

Together with the ability to defuse conflict is the development of

is manifested by shared responsibilities and resources, and in multiple players making converged decisions to maximize their potential as a team.