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Ethics MBA4

Total questions: 124

Worksheet time: 3580secs

Name
Class
Date
1.

What is the BEST definition of a code of conduct?

a)

A code of conduct explains the CEO and board's expectations for employee conduct.

b)

A code of conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organization.

c)

A code of conduct explains the company’s stance on fraud.

d)

A code of conduct is a document that requires employees to behave in a certain way.

2.

What is the BEST definition of a code of conduct?

a)

A code of conduct explains the CEO and board's expectations for employee conduct.

b)

A code of conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organization.

c)

A code of conduct explains the company’s stance on fraud.

d)

A code of conduct is a document that requires employees to behave in a certain way.

3.

Which of the following statements is true in regards to organizational ethics?

a)

Ethics is the responsibility of everyone in the organization

b)

Ethics only pertains to the CEO and CFO

c)

Ethics is the sole responsibility of the Chief Ethics Ocer

d)

None of the above

4.

The term ethics, also known as moral philosophy, addresses questions about which of the following?

a)

Corporate ethics programs

b)

The need for an ethics officer within organizations

c)

Morality, good/evil, virtue/vice, justice/crime

d)

Concepts that the CEO and CFO deem are ethical

5.

When writing a code of conduct, which of the following concepts would be MOST important to include in the code?

a)

The company’s value statement and principles.

b)

Who evaluates code violations.

c)

How long it takes the company to evaluate code violations.

d)

The exact punishments for violations of the code of conduct.

6.

Why is integrity an important part of ethics?

a)

Integrity is a measure of doing the right thing when no one is looking. That is why integrity is an important part of ethics

b)

Integrity is listed as a belief on the company’s web-site.

c)

To be a CEO you must have integrity?

d)

Integrity is not important to ethics.

7.

What is the best definition of honesty?

a)

Honesty refers to a facet of moral character. It denotes positive attributes: integrity, truthfulness, straightforwardness along with the absence of lying, cheating, or theft.

b)

Honesty is telling the truth most of the time.

c)

Honesty is a characteristic of all leaders.

d)

Honesty is the best policy.

8.

Which of the following would be the best way to help create a strong ethics culture?

a)

Create an ethics risk policy, monitor employee perception of ethics policy and programs, measure ethics performance.

b)

Establish an ethics “guideline” rather than policy.

c)

Hire a chief ethics officer.

d)

Ensure the legal department prosecutes any ethics violation.

9.

Why is it important to ethical culture and values to ensure whistleblowers have appropriate reporting avenues?

a)

So that they can complain about the CEO or CFO

b)

So that employees can feel they can report issues without fear of reprimand.

c)

So that whistleblowers can claim large settlements.

d)

None of the above

10.

What is considered a benefit of a code of conduct?

a)

Companies use a code to outline their stance on inappropriate employee behavior.

b)

A code helps companies improve operations

c)

A code can help employees understand why actions are inappropriate.

d)

All the above

11.

What actions can be taken by your company to enhance ethics culture?

a)

Broadly communicate all ethics violations and the disciplinary action taken.

b)

Review, refine and re-communicate your company’s ethics policy

c)

Eliminate any use of social media.

d)

Replace the management team.

12.

Which of the following statements is true in regards to organizational ethics?

a)

Ethics is the responsibility of everyone in the organization

b)

Ethics only pertains to the CEO and CFO

c)

Ethics is the sole responsibility of the Chief Ethics Ocer

d)

None of the above

13.

The term ethics, also known as moral philosophy, addresses questions about which of the following?

a)

Corporate ethics programs

b)

The need for an ethics officer within organizations

c)

Morality, good/evil, virtue/vice, justice/crime

d)

Concepts that the CEO and CFO deem are ethical

14.

When writing a code of conduct, which of the following concepts would be MOST important to include in the code?

a)

The company’s value statement and principles.

b)

Who evaluates code violations.

c)

How long it takes the company to evaluate code violations.

d)

The exact punishments for violations of the code of conduct.

15.

Why is integrity an important part of ethics?

a)

Integrity is a measure of doing the right thing when no one is looking. That is why integrity is an important part of ethics

b)

Integrity is listed as a belief on the company’s web-site.

c)

To be a CEO you must have integrity?

d)

Integrity is not important to ethics.

16.

What is the best definition of honesty?

a)

Honesty refers to a facet of moral character. It denotes positive attributes: integrity, truthfulness, straightforwardness along with the absence of lying, cheating, or theft.

b)

Honesty is telling the truth most of the time.

c)

Honesty is a characteristic of all leaders.

d)

Honesty is the best policy.

17.

Which of the following would be the best way to help create a strong ethics culture?

a)

Create an ethics risk policy, monitor employee perception of ethics policy and programs, measure ethics performance.

b)

Establish an ethics “guideline” rather than policy.

c)

Hire a chief ethics officer.

d)

Ensure the legal department prosecutes any ethics violation.

18.

Why is it important to ethical culture and values to ensure whistleblowers have appropriate reporting avenues?

a)

So that they can complain about the CEO or CFO

b)

So that employees can feel they can report issues without fear of reprimand.

c)

So that whistleblowers can claim large settlements.

d)

None of the above

19.

What is considered a benefit of a code of conduct?

a)

Companies use a code to outline their stance on inappropriate employee behavior.

b)

A code helps companies improve operations

c)

A code can help employees understand why actions are inappropriate.

d)

All the above

20.

What actions can be taken by your company to enhance ethics culture?

a)

Broadly communicate all ethics violations and the disciplinary action taken.

b)

Review, refine and re-communicate your company’s ethics policy

c)

Eliminate any use of social media.

d)

Replace the management team.

21.

which website is safe?

a)
b)
c)
d)
22.

Which password is secure?

a)

F&bh12+Be

b)

sam1202

c)

mandatory12@

d)

I_am&thbo@1

23.

A site is safe if it has the symbol of (a)   in the top right corner

24.

A safe Password is ___________________.

Choose all answers that apply

a)

a mix of uppercase letters, lowercase letters, special symbols and numbers

b)

special symbols and numbers

c)

lowercase letters and numbers

d)

uppercase letters and symbols

25.

how regularly should you change your password?

a)

every week

b)

every month

c)

every year

d)

every year

e)

never

26.

How to protect your account?

Choose 1 or more answers

a)

Update your system whenever update is available

b)

keep a strong password

c)

visit websites which are safe

d)

use the same password everywhere

27.

which website is safe?

a)
b)
28.

Where should we login using our school gmail id?

a)

others computers

b)

public computers

c)

private computers

d)

family computers

29.

Displays loyalty, honesty, dependability, reliability, initiative, and self-control.

a)

Attitude

b)

Character

c)

Attendance

d)

Cooperation

30.

Attends meeting, arrives and leaves on time, tells immediate head in advance of planned absences, and makes up tasks promptly.

a)

Productivity

b)

Organizational Skill

c)

Respect

d)

Attendance

31.

Deals properly with diversity, shows understanding and tolerance.

a)

Appearance

b)

Attitude

c)

Respect

d)

Character

32.

Shows a positive attitude, appears confident and has true hopes of self.

a)

Respect

b)

Attitude

c)

Character

d)

Appearance

33.

Displays proper verbal and non-verbal skills and listens.

a)

Character

b)

Respect

c)

Communication

d)

Attendance

34.

Displays proper dress, grooming, hygiene, and manners.

a)

Appearance

b)

Productivity

c)

Cooperation

d)

Respect

35.

Respects rights of others, is a team worker, is helpful, is confident, displays a customer service attitude, and seeks continuous learning.

a)

Productivity

b)

Cooperation

c)

Team Work

d)

Respect

36.

Displays leadership skills; properly handles criticism, conflicts, and stress; maintains proper relationships with peers and follows chain of command.

a)

Cooperation

b)

Team work

c)

Respect

d)

Organizational Skills

37.

Follows safety practices, conserves resources, and follows instructions.

a)

Attitude

b)

Character

c)

Productivity

d)

Respect

38.

Shows skills in management, prioritizing, and dealing with change.

a)

Team work

b)

Productivity

c)

Cooperation

d)

Organizational Skill

39.

Which is not the level of moral development?

a)

Preconventional

b)

Postconventional

c)

Under Conventional

d)

Conventional

40.

How many justification of unethical behavior?

a)

5

b)

6

c)

7

d)

8

41.

Which justification is the process of minimizing the harm caused by the unethical behavior?

a)

Advantageous comparison

b)

Attribution of blame

c)

Euphemistic labeling

d)

Disregard or distortion of consequences

42.

What are factors affecting ethical behavior ?

a)

Moral development, personality traits and attitudes, the situation

b)

Postconventional, conventional, preconventional

c)

Moral justification, displacement of responsibility, advantageous comparision

d)

All are incorrect

43.

What are ethics?

a)

Understanding right from wrong and choosing to do the right thing

b)

Combination of traits that clas-sifies an individual’s behavior

c)

Refers to behavior that is honest and ethical, making a person trustworthy

d)

The standards of right and wrong that influence behavior

44.

Which sentence is incorrect about traits?

a)

Traits are specific characteristics or attributes of an individual

b)

Traits are not include physical attributes of an organism

c)

Traits are determined by genes, by the interaction with the environment with genes

d)

Traits are distinguishing personal characteristics

45.

Which of the following is Theory Y attitudes?

a)

People do not like work

b)

Employees want the managers to make the decisions

c)

Managers should perform the management functions for the group

d)

Employees want to be involved in making decisions

46.

One of the ways to develop positive self-concept:

a)

Belittle your accomplishments

b)

Help others

c)

Be a negative role model

d)

Complaining

47.

“The leader typically gives and accepts positive feedback, expects others to succeed, and lets others do the job their way”. Which attitude does this belong to?

a)

Theory Y and positive self-concept

b)

Theory Y and negative self-concept

c)

Theory X and positive self-concept

d)

Theory X and negative self-concept

48.

Leader Motive Profile Theory attempts to explain and predict ..... on a person’s need for ....

a)

leadership success / achievement, power, and esteem

b)

behavior and performance / achievement, power, and esteem

c)

leadership success / achievement, power, and affiliation

d)

behavior and performance / achievement, power, and affiliation

49.

_______is inevitably form in any group, through spontaneous interactions between its members

a)

Organization

b)

Culture

c)

Interaction

d)

Behaviour

50.

________is to continually improve the health and safety aspects of the organizational culture.

a)

H&S systems

b)

H&S methods

c)

H&S policy in terms of culture

d)

H&S ethics in terms of organization structure

51.

Safety culture is explained as an inclinations of company’s _______ to comply with rules

a)

managers

b)

owners

c)

directors

d)

employees

52.

________ suggests that safety culture is “The ideas and benefits that all members of an organization share about risk, accidents and ill health.“

a)

Labor law

b)

CBI

c)

H&S policy

d)

Ministry of health

53.

Some of the key aspects of safety culture are

a)

Management commitment

b)

Hard working

c)

Training

d)

Training and management commitment

54.

should be demonstrated by a proportion of resources such as time, money and people.

a)

Training

b)

Visible management

c)

Management commitment

d)

Employees' participation

55.

Good managers appear regularly on the shop floor, talk about health and safety and visibly demonstrate their commitment.

This is an example of

a)

Management commitment

b)

Employees' participation

c)

Training

d)

Visible management

56.

Questions about health and safety should be part of everyday conversation.

This is an example of

a)

communication

b)

management commitment

c)

visible management

d)

employees' participation

57.

Employees should be actively involved in safety workshops and risk assessments.

This is an example for

a)

training

b)

communication

c)

commitment

d)

employees' participation

58.

_______has an important role to play in improving employees’ understanding both site specific hazards and controls.

a)

Communication

b)

Management commitment

c)

Risk management

d)

Training

59.

Why do we need businesses to succeed?

a)

Create Jobs

b)

Create wealth

c)

Innovate

d)

All of these

60.

Why is competition important?

a)

Cheaper for consumers

b)

Wider variety of products available

c)

Both of these

61.

Management ethics is the ethical treatment of...

a)

Employees

b)

Customers

c)

Shareholders

d)

All of these

62.

To be ethical a business must be conscious of the environment.

a)

True

b)

False

63.

The principles that govern a person's or businesses behaviour or the conducting of an activity.​

a)

Ethics

b)

Social Responsibility

64.

The idea that businesses should balance profit-making activities with activities that benefit society.

a)

Ethics

b)

Social responsibility

65.

Which companies are examples of good ethics/social responsiblity?

a)

Nike

b)

Bambu

c)

McDonalds

d)

Nestle

66.

Underpaying your employees and threatening to deport them is...

a)

Ethical

b)

Unethical

67.

An example of social responsibility could include...

a)

Recycling

b)

Underpaying employees

c)

Putting your waste in the ocean

68.

Identify the synonym for ethics.

a)

Integrity

b)

Importance

69.

Child trafficking involves...

a)

Children being underpaid

b)

Children being sold to plantation owners

c)

Children getting part time jobs

70.

Ethical management involves..

a)

Creating an ethical corporate culture

b)

Providing coffee at work

71.

Starbucks are an example of an ethical company.

a)

True

b)

False

72.

The best management style allows employees

a)

To do what they're told

b)

To have input into company decisions

73.

An ethical company

a)

Protects the health and safety of their employees

b)

Provides professional development opportunities

c)

Both of these

74.

What is the strategy of McDonalds when marketing their happy meal?

a)

Provide games and downloadables on a Happy Meal website

b)

Use toys and other collectibles

c)

Provide healthy options to target parents

d)

All of these

75.

What do some advertisers do to get around advertising laws?

a)

Advertise using 'kidfluencers'

b)

Place products in the background of kids videos

c)

Both of these

76.

Which of these countries has tighter laws regarding marketing to children?

a)

Australia

b)

America

77.

Predatory pricing is.....

a)

Providing the lowest prices to ruin your competitors

b)

Using predators in your advertising

78.

What is the purpose of misleading advertising?

a)

To fool consumers into buying your product

b)

To make your product appear more enticing

c)

Both of these

79.
What are the benefits of a company being known as ethical?
a)
Impact on competitiveness
b)
Enhances reputation
c)
Value added
d)
All of these
80.
What does value added mean?
a)
A cheaper price for a good product
b)
Adding value to the business
c)
Adding up total sales
81.
What is a shareholder?
a)
A space sharer
b)
A holder sharer
c)
Someone who shares things
d)
Someone who has bought shares in the company and therefore owns some of it
82.
What is a stakeholder?
a)
Someone who has an interest in the company
b)
Someone who eats lots of meat
c)
Someone who stabs people with sticks
d)
A vampire slayer
83.
What does CSR mean?
a)
Company Social Reputation
b)
Computer Security Regulations
c)
Canine Secure Reality
d)
Corporate Social Responsibility
84.
Is being ethical important to you?
a)
Yes
b)
No
85.
What question (s) should you ask yourself whenever you are faced with an ethical dilemma?
a)
Is it legal
b)
Is it balanced/fair
c)
Is it right
d)
All of these
86.
Should businesses profit from problem gambling?
a)
Yes
b)
No
c)
Arguments for both
87.
Should supermarkets sell lager cheaper than bottled water?
a)
Arguments for both
b)
Yes
c)
No
88.
Should supermarkets dispose of out-of-date groceries or give them to food banks?
a)
Arguments for both
b)
Yes
c)
No
89.
What's ethics all about?
a)
An ethnic minority
b)
A person who's a bit daft
c)
Morally correct behaviour
d)
Making lots of money out of customers, bleeding them dry!
90.
Planning involves the effort to direct and lead people to accomplish the planned work of the organization.
a)
True
b)
False
91.
Every manager gives the same amount of time and attention to each of the management functions.
a)
True
b)
False
92.
Work groups are an ineffective way for employees to gain experience with management activities.
a)
True
b)
False
93.
Management is the ability to motivate individuals and groups to accomplish goals.
a)
True
b)
False
94.
The most effective leaders treat everyone the same.
a)
True
b)
False
95.
Which of the management functions involve analyzing information, setting goals, and making decisions about what needs to be done?
a)
organizing
b)
planning
c)
implementing
d)
controlling
96.
The staffing management function
a)
includes all of the activities involved in obtaining and compensating employees.
b)
means identifying and arranging the resources needed to get the job done.
c)
measures how well an organization is accomplishing its goals.
d)
involves getting the day-to-day work of the organization done.
97.
Just one person is MOST likely responsible for all of the management functions in a 
a)
new small business
b)
partnership
c)
large corporation
d)
multinational company
98.
Which of the following is probably NOT a mid-management job?
a)
customer service manager
b)
information technology manager
c)
marketing manager
d)
vice-president of human resources
99.
Executives spend most of their time on
a)
planning & controlling activities
b)
planning & organizing activities
c)
implementing, staffing, and controlling activities
d)
organizing & implementing activities
100.
Employees at the first level of management in business are
a)
mid-managers
b)
supervisors
c)
entrepreneurs
d)
executives
101.
Mission statements
a)
are the guidelines that direct employees' behavior
b)
describe the reason businesses exists and what they want to accomplish
c)
are written explanations of how specific business ideas will be carried out
d)
are the principles of conduct governing an individual or group
102.
Sally has worked at TrueCom Corporation for 8 years. Part of her duties involve hiring & training new employees. But she is not a manager. Which of the following most likely explains why she is not considered part of management.
a)
Sally has not been employed at TrueCom long enough to be a manager.
b)
Only men can  be effective managers.
c)
Sally does not make enough money to be considered management.
d)
Sally is not responsible for the work of the other employees and does not have authority over those employees.
103.
The way a manager treats and involves employees is called
a)
entrepreneurship
b)
influence
c)
management style
d)
leadership
104.
In which of the following situations should a manager use tactical management?
a)
when the work is routine with new challenges.
b)
When working with part-time or temporary employees
c)
when employees are doing work they enjoy
d)
when the manager wants to improve group relations
105.
The combined use of tactical and strategic management is known as
a)
mixed management 
b)
mismanagement
c)
management by committe
d)
management by others
106.
This leadership characteristic involves making decisions carefully.
a)
initiative
b)
communication
c)
judgment
d)
understanding
107.
All leaders need to be dependable, which means that they
a)
are able to listen, speak, and write effectively
b)
can look at all sides of an issue before making a decision
c)
respect the feelings and needs of the people they work with.
d)
follow through on commitments.
108.
Managers typically spend much of their time dealing with 
a)
customers
b)
people from other organizations
c)
other managers in their own organization.
d)
all of the above
109.
Which of the following is NOT an important human relations skill needed by leaders and managers?
a)
high level of education
b)
self understanding
c)
communication
d)
team building
110.
John, a customer service manager, has sent a memo to Brianne, one of his employees. This is an example of 
a)
horizontal communication
b)
external communication
c)
vertical communication
d)
oral communication
111.
A group of employees meet every day at lunch to chat about what's going on in the office. This is an example of
a)
outside communication
b)
lateral communication
c)
informal communication
d)
external communication
112.
Sources of job satisfaction include
a)
assignments employees do not like
b)
recognition from supervisors for a job well done
c)
ineffective communication
d)
poor working conditions
113.
The members of Kimberly's work unit support her because they like her and believe she has the best interests of her employees in mind. This is an example of
a)
identity influence
b)
expert influence
c)
reward influence
d)
position influence
114.
Ethical behavior consists of
a)
the actions of individuals and groups
b)
the results of actions 
c)
both a and b
d)
neither a nor b
115.
The __ management function involves identifying & arranging the work and resources needed to achieve the goals that have been set.
a)
organizing 
b)
controlling
c)
planning
d)
staffing
116.
The management function that determines to what extent the business is accomplishing the goals is set out to reach in the planning stage is
a)
organizing
b)
planning
c)
controlling
d)
staffing
117.
Supervisors spend most of their time on the ___ management function.
a)
implementing
b)
controlling
c)
staffing
d)
planning
118.
Management ___ is the way a manager treats and involves employees. 
a)
style
b)
formal
c)
initiative
d)
core
119.
Supervisors who use __ management are more directive and controlling.
a)
strategic
b)
tactical
c)
core
d)
human
120.
The ability to motivate individuals and groups to accomplish important goals is called
a)
leadership
b)
management
c)
influence
d)
initiative
121.
Human ___ is the way people get along with each other.
a)
relations
b)
initiative
c)
leadership
d)
style
122.
___ means having the ambition and motivation to get work done without being asked. 
a)
initiative
b)
relations
c)
leadership
d)
ethics
123.
___ are the principles of conduct governing an individual or group.
a)
Ethics
b)
Core
c)
Leadership
d)
Relations
124.
The important principles that guide decisions and actions in a compnay are called __ values.
a)
core
b)
ethical
c)
leadership
d)
formal