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Worksheets

CTE Admin Support

Total questions: 90

Worksheet time: 48mins

Name
Class
Date
1.

Written standards and rules a business has to run by are called

a)

Beneficiary

b)

Procedure manuals

c)

Handbooks

d)

Policy manuals

2.

Applying for job openings that match your career goals in many organizations

a)

Portable document file

b)

Traditional job search

c)

Equal opportunity employer

d)

Targeted job search

3.

While the executive is away on a trip, the administrative assistant

a)

You should place your napkin on the left side of your plate

b)

Should inform the executive about urgent messages or correspondence

c)

Processing information

d)

Consider whether the company offers opportunity for advancement

4.

Words that join noun or pronoun objects to other words in sentences are

a)

Prepositions

b)

Conjunctions

c)

Ethics

d)

Database

5.

Chronological filing in filing documents by

a)

Beneficiary

b)

Subject

c)

Most recent date

d)

Geographical location

6.

An environment in which people do not trust one another and constantly attempt to defend their position is called

a)

A fortress culture

b)

Email signature

c)

A global culture

d)

A defense culture

7.

The majority of promotions into management are generally made from

a)

Conjunctions

b)

Competitive functions

c)

Outside the organization

d)

Within the organization

8.

Cover letters and resumes sent to companies which are not actively seeking new employees are referred to as

a)

Unsolicited

b)

Contacts

c)

Dilapidated

d)

Technical

9.

When traveling in a foreign country

a)

Try to make a positive impression on the receptionists and others in the waiting area

b)

Consider whether the company offers opportunity for advancement

c)

Do not criticize people or the customs of the country you are visiting

d)

You should place your napkin on the left side of your plate

10.

The graphic presentation of a company's structure is a

a)

Clustered bar chart

b)

Pie chart

c)

Bar chart

d)

Organization chart

11.

Icon that indicates that an email should be read immediately is

a)

Mask

b)

!

c)

Insert soft returns

d)

Reasons, not excuses

12.

In insurance, the person designated to receive the amounts the amount for which a policy holder is insured is known as the

a)

Marketing

b)

Beneficial

c)

Beneficiary

d)

Supplicant

13.

The most likely destination folder for incoming emails from an unknown source is

a)

Phishing

b)

Worm

c)

Email

d)

Spam

14.

A follow up letter

a)

Has rules and restrictions that vary from country to country

b)

Written to sell you and your skills

c)

Is valid ten years from the date of issue

d)

Often appears as a stamped notation on a passport

e)

Should be written immediately after an interview

15.

Blog is short for

a)

Adverbs

b)

Business log

c)

Wireless Internet access

d)

Web log

16.

The folder where you keep names, addresses, ex. of those people you typically send emails to is

a)

Contacts

b)

Calendar

c)

Database

d)

Communications

17.

To enhance the appearance of a document, which of the following could be used

a)

Beneficiary

b)

Formatting

c)

Highlighting

d)

Within The Organization

e)

Borders

18.

An independent agency of the United States Government whose main purpose to protect consumers is

a)

Department Of Transportation

b)

Within The Organization

c)

Feudal Trade Commission

d)

Itinerary

19.

If you need to leave during an interview lunch, you should:

a)

place your napkin on the left side of your plate

b)

try to avoid a direct answer if the question can hurt your chances of getting the position

c)

self-esteem

d)

ask your supervisor for feedback on your performance on a regular basis

20.

A job search focused on a company rather than a position is a:

a)

Informational Interview

b)

Chronological search

c)

Targeted Job search

d)

Traditional Job search

21.

EOE in job advertising jargon is an abbreviation meaning:

a)

Diversity awareness

b)

Equal opportunity employer

c)

Extra outstanding experience

d)

Employee options expected

22.

In record management, when filing government names, the first three units are always

a)

Beneficiary

b)

Policy Manuals

c)

United States Government

d)

Most Recent Date

23.

When you hide your true feelings or attempt to create false impressions, you are using

a)

Mask

b)

Paper clip

c)

Insert

d)

Contacts

24.

Words that join a noun or pronoun are known as

a)

Prepositions

b)

Conjunctions

c)

Adverbs

d)

Ethics

25.

Once you have accepted a job, you should:

a)

Do not criticize people or the customs of the country you are visiting

b)

Should inform the executive about urgent messages or correspondence

c)

Ask your supervisor for feedback on your performance on a regular basis

d)

Should be presented toward the end of your visit when doing business in Japan

26.

When depositing a check into your account, what is the best type of endorsement to use?

a)

Conditional

b)

Unsolicited

c)

Restrictive

d)

Permissive

27.

When evaluating employees, you should:

a)

Internet sites use for identification

b)

Depends on experience

c)

Evaluate performances on a daily basis

d)

May charge a fee for their services

28.

A U.S. passport:

a)

Is a travel schedule that gives flight numbers, hotel reservations, and other details

b)

Is valid ten years from the date of issue

c)

Is spelt correctly

d)

Written to sell you and your skills

29.

The destination folder for unwanted emails or messages from an unidentified source is:

a)

Short for electronic mail

b)

Commercial email

c)

Junk email

d)

Email signature

30.

Abbreviation for Mississippi:

a)

MS

b)

MO

c)

Fields

d)

Double space below the writer's signature block

31.

Another name for a chronological order is a

a)

Email signature

b)

Tickler file

c)

Data entry

d)

Active file

32.

Pressing the end key moves the cursor to the

a)

Within the organization

b)

Envision what can be gained from the project being considered

c)

Beneficiary

d)

End of the current line of text

33.

A negative figure in a set of numbers can be determined by

a)

Should thank the interviewer

b)

Should be written immediately after an interview

c)

Can provide details you failed to mention during the interview

d)

Inserting a minus sign directly to the left of the figure

e)

Enclosing the figure in parenthesis

34.

A person's integrity is a reflection of his

a)

Ethics

b)

Morals

c)

Signature

d)

Conjunctions

35.

The icon that indicates that an email contains an attachment in

a)

Magnifying glass

b)

Email signature

c)

Paper clip

d)

A pay slip

36.

Word wrap refers to the ability of a word processor to

a)

Confine text to a certain size paper or window

b)

Expense report

c)

Borders highlighting formatting

d)

Insert soft returns

37.

Employment agencies:

a)

Written to sell you and your skills

b)

May charge a fee for their services

c)

Are found in every city for your convenience

d)

Are not found on the web

38.

A spreadsheet program is most likely to be used when you need to create an:

a)

T&E, ex, travel and expense

b)

Download report

c)

Progress report

d)

Expense report

39.

When you pass food items around a table at an interview lunch:

a)

Pass to your left

b)

Written to sell you and your skills

c)

Reasons, not excuses

d)

To, from, date, subject

40.

An itinerary:

a)

Ask your supervisor for feedback on your performance on a regular basis

b)

Try to make a positive impression on the receptionists and others in the waiting area

c)

Is a travel schedule that gives flight numbers, hotel reservations, and other details

d)

Is a convenient storage device

41.

The initials PDF are short for:

a)

Portable document file

b)

The shortcut to bold.

c)

Tickler file

d)

Central processing unit

42.

An effective leader:

a)

Within the organization

b)

Supports individuals within the organization who share ideas

c)

Envision what can be gained from the project being considered

d)

An inhibitor

43.

The change in the cost of goods is known as

a)

Marketing

b)

Gross domestic product

c)

Consumer price index

d)

Trade surplus

44.

Me, you, us

a)

Adverbs

b)

Pronouns

c)

Consonants

d)

Adjectives

45.

DOE is job advertising jargon for

a)

Within the organization

b)

Reflects typical patterns in children with various disorders

c)

Wireless internet access

d)

Depends on experience

46.

Noise

a)

Encourages communication

b)

To, from, date, subject

c)

Enhances your listening ability

d)

Can be a barrier to listening

47.

In word processing, the keying mode where the text that is already there disappears is known as

a)

Insert

b)

Insert Mode

c)

Overtype

d)

Right-align

48.

Wifi is abbreviated for

a)

Beneficiary

b)

Web log

c)

Depends on experience

d)

Wireless Internet access

49.

If you have a collection of data that you wish to organize in a manner that allows access, retrieval, and use of that data you should use

a)

Document

b)

Spreadsheet

c)

Web

d)

Database

50.

Administrative assistants

a)

Should leave planning tasks to top-level managers

b)

Need good organizational skills

c)

Written to sell you and your skills

d)

Fringe benefits

51.

A document that gives a concise statement of person's background, education, skills, and experience

a)

Agenda

b)

Spreadsheet

c)

Resume

d)

Suspend

52.

In word processing, pressing the home key moves the key to the

a)

Beginning of the document

b)

Processing Information

c)

Beginning of the current line of text

d)

Within the organization

53.

A sales clerk entering details of a customer's order is an example of

a)

Policy manuals

b)

Voluntary actions

c)

Fields

d)

Processing Information

54.

Written reports of board meetings are called

a)

Itinerary

b)

Table Of Contents

c)

Agenda

d)

Minutes

55.

A detailed plan of business trips are called an

a)

Signature

b)

Itinerary

c)

Agenda

d)

Minutes

56.

A USB flash drive

a)

a fortress culture

b)

is a convenient storage device

c)

portable document file

d)

wireless Internet access

57.

A detailed outline of a business meeting is called

a)

Itinerary

b)

Agenda

c)

Minutes

d)

Ethics

58.

The different segments in a record of a database are called

a)

Fields

b)

Database

c)

Dedup

d)

Records

59.

Reference initials are typed

a)

Written to sell you and your skills

b)

Beginning of the current line of text

c)

Double space below the writer's signature block

d)

Leave the original

60.

Computer cookies are files that

a)

Processing Information

b)

Internet sites use for identification

c)

Contacts

d)

Wireless Internet access

61.

An independent agency of the United States Government whose main purpose is to regulate trucking, airline travel, and road building is

a)

Leave the Original

b)

Marketing

c)

Department of Transportation

d)

Within the Organization

62.

A visa often appears as a stamped notation on a passport, has rules and restrictions that vary from country to country, and may require a processing fee. It is

4 lines
63.

A unique message that is added to the end of an email is

a)

Junk email

b)

Email subject

c)

Email attachment

d)

Email signature

64.

Abbreviation for Missouri

a)

Try to make a positive impression on the receptionists and others in the waiting area

b)

MO

c)

Web log

d)

Mask

65.

When proofreading a document, the term stet means to

a)

Leave the original

b)

Delete the original

c)

Targeted job search

d)

Repeat the correction

66.

Business gifts

a)

Ask your supervisor for feedback on your performance on a regular basis

b)

Is valid ten years from the date of issue

c)

Should be presented toward the end of your visit when doing business in Japan

d)

Women should wear a two piece business suit with a matching jacket

67.

A personalized message that is atomically inserted at the end of an e-mail message is

a)

Signature

b)

Greeting

c)

Contacts

d)

Heuristic

68.

Quickly, sincerely, openly

a)

Adverbs

b)

Conjunctions

c)

Pronouns

d)

Beneficiary

69.

Condition of payment listed on an invoice are known as

a)

Tips*

b)

Definition

c)

Terms

d)

Provision

70.

An important source of information on the credit rating of retail business is

a)

Itinerary

b)

Department of Transportation

c)

To, From, Date, Subject

d)

Dun and Bradstreet Inc.

71.

When evaluating a job offer

a)

Evaluate performances on a daily basis

b)

Ask your supervisor for feedback on your performance on a regular basis

c)

Women should wear a two-piece business suit with a matching jacket

d)

Consider whether the company offers opportunity for advancement

72.

When using the block letter style, the date goes at the

a)

Left margin

b)

Not Indented

c)

Line spacing

d)

Right margin

73.

A resume should be

a)

Need good organizational skills

b)

May charge a fee for their services

c)

A summary of your previous work experience

d)

Written to sell you and your skills

74.

The planning, promotion, pricing, and distribution involved in getting goods or services from producers to consumers is known as

a)

Marketing

b)

Function

c)

Within The Organization

d)

Database

75.

2 3/7

a)

3.43

b)

2.33

c)

2.43

d)

2.24

76.

A mentor's main job is

a)

Written to sell you and your skills

b)

Targeted Job search

c)

An Inhibitor

d)

Guide and direct you in your job

77.

The best type of chart to use to show segments or pieces is the

a)

Line chart

b)

Pie chart

c)

Column chart

d)

Organization chart

78.

Accommodations

a)

Is spelt correctly

b)

Most recent date

c)

Portable document file

d)

Is a convenient storage device

79.

The four standard parts to a memorandum are

a)

Date, addressee, subject line

b)

All caps, bold, double spaced

c)

To, from, date, subject

80.

When dressing for an interview

a)

Evaluate performances on a daily basis

b)

Portable document file

c)

Women should wear a two piece business suit with a matching jacket

d)

Depends on experience

81.

If you feel good about yourself, you have

a)

Self-reliance

b)

Love and belonging

c)

Self-worth

d)

Self-esteem

82.

A plan you can follow that will lead to a position with more responsibility is

a)

Expense report

b)

Career management

c)

Resume

d)

Career path

83.

Job references should

a)

Include at least one former employee

b)

Within the organization

c)

Contacts

d)

Depends on experience

84.

Benefits such as retirement, medical and life insurance, paid vacations, and others that a company offers its employees are known as

a)

Fringe benefits

b)

Beneficiary

c)

Quarterly dividends

d)

Job satisfaction

85.

Wise people who take risks

a)

Envision what can be gained from the project being considered

b)

Supports individuals within the organization who share ideas

c)

End of the current line of text

d)

Junk email

86.

Ellipsis marks

a)

Evaluate performances on a daily basis

b)

Consider whether the company offers opportunity for advancement

c)

May be used to identify omitted items when quoting material

d)

Women should wear a two piece business suit with a matching jacket

87.

A person who hinders growth or stops an activity in an organization

a)

Enzyme

b)

An accelerator

c)

An antagonist

d)

An inhibitor

88.

When you cannot deliver on a promise to a customer, provide him with

a)

Another promise

b)

Restrictive

c)

Nothing

d)

Reasons, not excuses

89.

When asked a tough question during an interview

a)

Inserting a minus sign directly to the left of the figure

b)

Try to avoid a direct answer if the question can hurt your chances of getting the position

c)

Displaying the figure in red text

d)

You should place your napkin on the left side of your plate

e)

Enclosing the figure in parenthesis

90.

In word processing, the keying mode where the text moves to the right as you type is known as

a)

Overtype

b)

Insert

c)

Pie Chart

d)

Layout