WorksheetsREQUIRED Knowledge Check Unit 3
Total questions: 15
Worksheet time: 8mins
Which of the following is a type of verbal communication?
Messages sent through use of the body
Messages sent with written or oral words
Chart according to facility procedure
Control voice tone and loudness
What should a Nursing Assistant use if a client is unable to speak or hear?
Slang and medical jargon
Flow Sheet Charting
Written or sign language
Electronic Charting
According to the learning material, which of the following is a non-verbal aspect of communication?
Procrastinating on assigned tasks
Being aware of gestures and facial expressions
Sending mixed messages with verbal and non-verbal messages
Using "You" messages
Which response is described as clear, direct, and self-disclosing in the learning material?
Passive
Aggressive
Assertive
Non-verbal
What should be avoided to overcome situational problems in communication?
Maintaining eye contact
Listening effectively
Avoiding negative, preconceived ideas, opinions and beliefs
Touch that conveys caring and warmth
What type of aphasia involves damage to the brain that prevents processing of messages being received?
Expressive
Receptive
Sensory
Motor
Which two conditions are mentioned as causes for vision impairment in the learning material?
Myopia and hyperopia
Astigmatism and presbyopia
Glaucoma and cataracts
Macular degeneration and retinitis pigmentosa
What should you do when dealing with a client who has memory loss?
Provide client with reassurance
Be patient
Present reality when appropriate
Handle glasses with care
When managing aggression and agitation, what should you avoid doing to maintain a calm environment?
Use direct eye contact
Avoid arguing
Call for help
Apply restraints as ordered
What is an important aspect of Staff Communication in healthcare settings?
Know the lines of authority and delegation
Prioritize administrative tasks over patient care
Avoid collaboration with other staff members
Focus solely on individual tasks without teamwork
What should be reported immediately according to the Reporting and Recording Responsibilities?
Any deviations from normal
Expected daily routines
Scheduled medication times
Standard meal options
What might be a symptom of a urinary system abnormality?
Coughs
Fever
Blood or sediment in urine
Chest pain
What is an example of objective information?
A client's symptoms reported by themselves
Information that can be seen, heard, felt, smelled, or measured by another person
A client's personal opinion about their health
A narrative written statement reflecting client status
What is an incident report?
A record of the daily activities of the health team
A written description of an accident or unusual event involving a client, visitor, or staff member
A summary of a client's medical history
A document that includes the client's personal information
If a patient wears hearing aides and they cannot hear after inserting them what is the first thing a NA should do?
Tell the nurse
Just take them out -they are not working
Leave them in, hopefully they start working
Check the batteries or place on charger to see if this is the problem
