wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

ESB Certification Prep - Final Prep

Total questions: 58

Worksheet time: 29mins

Name
Class
Date
1.

Select the correct job title with the correct job description: Created budgets and financial strategies.

a)

CEO

b)

CFO

c)

COO

2.

Select the correct job title with the correct job description: Finds and invests resources to form the company and help it succeed.

a)

Founder

b)

Partner

c)

Stockholder

3.

Reports to the Board of Directors and is the highest ranking employee in the company

a)

CEO

b)

CFO

c)

COO

4.

Design Thinking Process: Put the steps of the Design Thinking Process in the correct order. Step #1

a)

Ideate

b)

Define

c)

Test

d)

Prototype

e)

Empathize

5.

Design Thinking Process: Put the steps of the Design Thinking Process in the correct order. Step #2

a)

Ideate

b)

Define

c)

Test

d)

Prototype

e)

Empathize

6.

Design Thinking Process: Put the steps of the Design Thinking Process in the correct order...Step #3

a)

Ideate

b)

Define

c)

Test

d)

Prototype

e)

Empathize

7.

Design Thinking Process: Put the steps of the Design Thinking Process in the correct order...Step #4 *

a)

Ideate

b)

Define

c)

Test

d)

Prototype

e)

Empathize

8.

Design Thinking Process: Put the steps of the Design Thinking Process in the correct order...Step #5

a)

Ideate

b)

Define

c)

Test

d)

Prototype

e)

Empathize

9.

True or False: Business longevity increases funding opportunities?

a)

True

b)

False

10.

True or False: Lenders require business owners to identify the purpose of the loan?

a)

True

b)

False

11.

True or False: The business owner's personal credit score does not affect their ability to qualify for a loan?

a)

True

b)

False

12.

True or False: For a franchise opportunity, you will receive ongoing support from larger companies?

a)

True

b)

False

13.

True or False: For a personal business opportunity, you will generally have a lower start-up cost than opening a franchise?

a)

True

b)

False

14.

True or False: For a personal business opportunity, you will be required to go through extensive training than for a franchise opportunity?

a)

True

b)

False

15.

True or False: For a franchise opportunity, you will be able to purchase items you believe will sustain your business without having to ask permission?

a)

True

b)

False

16.

True or False: Product/market fit results in low volume sales?

a)

True

b)

False

17.

True or False: Repeated use of a product is an indicator of product/market fit?

a)

True

b)

False

18.

True or False: A value hypothesis explains why a customer would use a product?

a)

True

b)

False

19.

True or False: Product/market fit occurs when you build something that people want?

a)

True

b)

False

20.

True or False: Using licensed materials involves paying a one-time fee?

a)

True

b)

False

21.

True or False: The company that develops the product will provide all warranties and support the product?

a)

True

b)

False

22.

True or False: Using licensed materials gives your company continued access to the experience and knowledge of the company that develops the product?

a)

True

b)

False

23.

True or False: Start-up companies use business plans to attract new investors?

a)

True

b)

False

24.

True or False: Business plans are written documents that outline a company's goals and objectives?

a)

True

b)

False

25.

True or False: A pitch deck is a short presentation, for clients or investors, that provides an overview of your business plan?

a)

True

b)

False

26.

True or False: A sales presentation aims to close the sale?

a)

True

b)

False

27.

True or False: Prospecting is following up with customers?

a)

True

b)

False

28.

True or False: Overcoming customer objections occurs before the sales presentation?

a)

True

b)

False

29.

True or False: A demonstration of product/market fit is necessary to secure funds from an investor?

a)

True

b)

False

30.

True or False: Financial data about profits, expenses, and financial projections is necessary to secure funds from an investor?

a)

True

b)

False

31.

True or False: A good explanation of your team's knowledge, skills, and abilities is necessary to secure funds from an investor?

a)

True

b)

False

32.

True or False: A plan detailing how you will use the funds to grow or improve your business is necessary to secure funds from an investor?

a)

True

b)

False

33.

Decide which business listed is a product-based business or a service-based business.

Hair Salon

a)

Product-based business

b)

Service-based business

34.

Decide which business listed is a product-based business or a service-based business.

Fruit Stand

a)

Product-based business

b)

Service-based business

35.

Decide which business listed is a product-based business or a service-based business.

Grocery Store

a)

Product-based business

b)

Service-based business

36.

Decide which business listed is a product-based business or a service-based business.

Group Fitness Class

a)

Product-based business

b)

Service-based business

37.

An employee who received payment for completing a sale?

a)

Commission

b)

Hourly

c)

Piece Work

d)

Salary

38.

An employee who receives a set amount for each unit created?

a)

Commission

b)

Hourly

c)

Piece Work

d)

Salary

39.

An employee who receives overtime pay for working extra time?

a)

Commission

b)

Hourly

c)

Piece Work

d)

Salary

40.

An employee who receives a set wage each week without overtime for working extra time?

a)

Commission

b)

Hourly

c)

Piece Work

d)

Salary

41.

Put the steps in the correct order for the product quality control process. Step #1

a)

Review the results of the internal quality assurance testing

b)

Refine quality measures as needed to increase the level of satisfaction with your product

c)

Determine what standards have to be met based on the product and industry

d)

Establish the method to use for testing product quality

42.

Put the steps in the correct order for the product quality control process. Step #2

a)

Review the results of the internal quality assurance testing

b)

Refine quality measures as needed to increase the level of satisfaction with your product

c)

Determine what standards have to be met based on the product and industry

d)

Establish the method to use for testing product quality

43.

Put the steps in the correct order for the product quality control process. Step #3

a)

Review the results of the internal quality assurance testing

b)

Refine quality measures as needed to increase the level of satisfaction with your product

c)

Determine what standards have to be met based on the product and industry

d)

Establish the method to use for testing product quality

44.

Step #4: Mark only one oval. Review the results of the internal quality assurance testing, Refine quality measures as needed to increase the level of satisfaction with your product, Determine what standards have to be met based on the product and industry, or Establish the method to use for testing product quality.

a)

Review the results of the internal quality assurance testing

b)

Refine quality measures as needed to increase the level of satisfaction with your product

c)

Determine what standards have to be met based on the product and industry

d)

Establish the method to use for testing product quality

45.

Select the component of the SWOT analysis that corresponds with the corresponding statement: Improving economy.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

46.

Select the component of the SWOT analysis that corresponds with the corresponding statement: Lack of expertise in some areas.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

47.

Select the component of the SWOT analysis that corresponds with the corresponding statement:

Low overhead costs

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

48.

Select the component of the SWOT analysis that corresponds with the corresponding statement:

Rising costs of product parts

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

49.

This segment describes statistical information about customers. *

a)

Behavioral

b)

Geographic

c)

Demographic

d)

Psychographic

50.

This segment describes where customers are located and how they can be reached.

a)

Behavioral

b)

Geographic

c)

Demographic

d)

Psychographic

51.

This segment describes what customers think about and value how they live their lives.

a)

Behavioral

b)

Geographic

c)

Demographic

d)

Psychographic

52.

This segment describes the benefits to customers based on their wants or needs and how they use the product.

a)

Behavioral

b)

Geographic

c)

Demographic

d)

Psychographic

53.

You are opening an ice cream and donut shop. Classify the following businesses as an indirect competitor or a direct competitor.

Bakery

a)

Direct competition

b)

Indirect competition

54.

Determine the Return on Investment (ROI) based on the following: - Start-up costs: $60,800 - Gross sales: $65,800 - Total Expenses: $28,500 - Income Taxes: $6,370 What is the Return on Investment (ROI)?

a)

1.96%

b)

51%

c)

61%

d)

92%

55.

What is the Return on Investment (ROI) for one necklace? Sales price for each necklace: $180 Cost to produce one necklace: $134.50 Determine the Return on Investment for one necklace.

a)

25%

b)

34%

c)

45%

d)

51%

56.

You own a hotdog stand that sells hot dogs for $2.50 each. Determine the break-even point given the following information: Monthly expenses are $600 and the cost to produce each hot dog is $1.

Determine the breakeven point

a)

172

b)

240

c)

400

d)

600

57.

Based on the following, what are the customer acquisition costs (CAC)? Marketing costs = $30,000, Sales costs = $10,000, Salaries = $60,000, # of new customers = 5,000.

a)

$6.00

b)

$8.00

c)

$12.00

d)

$20.00

58.

What is the projected ending cash balance for the month using the following data? Initial cash balance: $1,200 Gas: $100 Truck payment: $400 Insurance: $120 Projected revenue from existing clients: $2,350 Equipment maintenance fees: $290 Payroll: $2,900 What is the ending cash balance?

a)

$260

b)

$140

c)

$940

d)

$2,640