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Worksheets

Lean Thinking Workshops

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Lean is only applicable to manufacturing industries.

a)

True

b)

False

2.
  1. What is a "series of actions or steps taken in order to achieve a particular end"?

a)
  1. Strategy

b)
  1. Process

c)
  1. Input

d)
  1. Output

3.
  1. What type of customer is the following: "defined as the end user of the service or products provided" by the finance team"?

a)
  1. Internal Customer

b)
  1. External Customer

c)
  1. Final Customer

4.
  1. What does SIPOC stand for?

a)
  1. Supplies, Inventory, Procedure, Output, Company

b)
  1. Supplies, Inventory, Procedure, Output, Consumer

c)
  1. Supplier, Input, Process, Output, Customer

d)
  1. Supplier, Input, Procedure, Organization, Consumer

5.
  1. What defines value?

a)
  1. Process

b)
  1. Output

c)
  1. Customer

d)
  1. Time

6.
  1. What acronym do we use to define process wastes?

a)
  1. TIMMYWOODS

b)
  1. TIMWOODS

c)
  1. TIMMYWOOD

d)
  1. TIMWOOD

7.
  1. What type of waste is the following: "Handling off papers to a customer or another person?

a)
  1. Motion

b)
  1. Transport

c)
  1. Overprocessing

d)
  1. Waiting

8.
  1. What type of waste is the following: "Walking to and from the printer"?

a)
  1. Motion

b)
  1. Transport

c)
  1. Overprocessing

d)
  1. Waiting

9.
  1. What type of waste is the following: "Correcting order entry errors"?

a)

Overprocessing

b)

Defects

c)

Skills/ Underutilized People

d)

Waiting

10.

What type of waste is the following: "insufficient cross-training"?

a)

Overprocessing

b)

Defects

c)

Skills/ Underutilized People

d)

Waiting