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Worksheets

MP Cashier

Total questions: 13

Worksheet time: 8mins

Name
Class
Date
1.

What tasks must you do during the early morning shift? (more than one answer)

a)

Download Maintenance

b)

Upload Sale

c)

EOS

d)

Download Barcode

2.

What is TIN in E-Invoice?

a)

Tax Important Number

b)

Tax Information Number

c)

Tax Identification Number

d)

Tax International Number

3.

Which is TRUE about staff discount? (more than one answer)

a)

Every Wednesday

b)

Only at MR.DIY Store

c)

Discount 15%

d)

All item can

get staff discount

e)

Permanent Staff Only

4.

What should you do as a Main Person if a customer wants a exchange or refund

but does not bring the receipt?

a)

Directly reject the customer

b)

Call BM

c)

Just receive and process the exchange/refund

d)

Ask any question or option to help the customer

5.

When a customer from E-Commerce wants to exchange or refund, they must bring an Approval (a)   Letter.

6.

The price of exchanged item must be _ or _ than the price of returned item.

a)

more and equal

b)

equal, more

c)

equal, less

d)

more, less

7.

Choose the correct statement about bank in and reporting. (more than one answer)

a)

Arrange 1 staff to accompany to bank

b)

Bank in by daily basis before 11am

c)

Before bank-in, update yesterday 'Actual Amount' on QubeERP

d)

No need to bank in any cash sales on weekends and public holidays

e)

Extra cash sales must bank in daily

8.

Which document must be sent to the HQ Account Receivable?

a)

EOS Slip

b)

EOD Slip

c)

Merchant Slip

d)

Exchange/Refund Form

e)

Bank in Slip

9.

The customer insists on a refund for an item purchased at RM75.80. Your branch manager has already approved it. What action should you take?

a)

Use FPOS drawer money

b)

Use your own personal money

c)

Use petty cash money

d)

Use "duit kotak"

10.

After processing the e-invoice for the customer, the status of the receipt is 'Pending.' What does this mean?

a)

Submission successful

b)

Possible reason, the customer or staff might have provided or entered incorrect information

c)

Haven't proceeded the validation in LHDN.

d)

Connected with LHDN

11.

A customer is shopping with an amount of RM48.50 and paying using a MR DIY RM50 voucher. Which of the following situations is INCORRECT?

a)

No balance will be refunded when paying using the MRDIY voucher

b)

The cashier needs to give the balance of RM1.50 to the customer

c)

If the purchase amount exceeds the value of the MRDIY voucher, the customer can pay the balance using cash, card, or e-wallet.

d)

The customer must use the full amount of the MRDIY RM50

12.

A customer insists on getting a refund for an item worth RM56.60. The refund is given using

a)

Main Person Petty Cash

b)

Cash in Drawer

c)

Main Person own money

d)

ABM Petty Cash

13.

A safe drop of RM8,600 was collected for today's sales at 2pm.

You instructed the store team to deposit the money early and record it in the ERP system.

Which button in the ERP system should you click first to begin this process?

a)

Enquiry

b)

Today Bank In – Before EOD

c)

Search

d)

Today Bank In – after EOD