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A+ 1101 Study Quiz 4

Total questions: 61

Worksheet time: 31mins

Name
Class
Date
1.

Which of the following is the MOST likely cause of a USB 3.0 device appearing to be slightly smaller than other connections when trying to plug it into a USB port?

a)

A. A foreign object is stuck inside the port.

b)

B. The cable connection utilized the wrong orientation.

c)

C. The USB cable is physically damaged.

d)

D. The USB port belongs to a different form factor.

2.

Which type of printer is a technician working on if they are replacing a ribbon that produces faded text and images?

a)

A. Impact

b)

B. Inkjet

c)

C. Laser

d)

D. Thermal

3.

Which RAID configuration should a server administrator MOST likely select to rebuild an array to withstand a potential multidrive failure in the future?

a)

A. 0

b)

B. 1

c)

C. 5

d)

D. 10

4.

What should a user do to access a smartphone's 4G internet connection from the laptop when the company's ADSL link is down?

a)

A. Set up a VPN.

b)

B. Configure a hotspot.

c)

C. Activate NFC.

d)

D. Use a USB cable.

5.

Which type of drive should the technician recommend as the BEST choice for a user who wants to replace their existing hard drive with the fastest possible 1TB HDD?

a)

1TB NVMe SSD

b)

1TB flash drive

c)

1TB SATA SSD

d)

1TB SAS

6.

What is the MOST likely cause of the issue where a user must walk over to the printer and press OK before the job will print, and this issue is occurring for multiple users?

a)

The wrong network printer queue is being used.

b)

The network printer is on the wrong VLAN.

c)

The default paper type has been changed.

d)

The print server has outdated print drivers.

7.

Which concept would be used by an online retailer to quickly add more web servers during peak sales times?

a)

Community cloud

b)

Rapid elasticity

c)

High availability

d)

Metered service

8.

Which tool is needed to fix the issue where RJ45 connectors will not stay attached to a patch cable?

a)

Cable tester

b)

Crimper

c)

Punchdown tool

d)

Loopback plug

9.

Which of the following describes why the phone cannot browse the internet?

a)

The child accidentally connected to a neighbor's WLAN.

b)

The company's group policy disabled the device.

c)

The device has a data cap and has reached that limit.

d)

The device's plan has been unpaid.

10.

A user's desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

a)

CPU fan

b)

Memory

c)

Power supply

d)

Hard drive

11.

Which of the following should the technician do FIRST to troubleshoot the issue when a phone is experiencing extreme slowness and applications are crashing, and the installation of a diagnostic application fails?

a)

Check the storage space.

b)

Inspect the screen for damage.

c)

Install the latest updates.

d)

Recalibrate the digitizer.

12.

Which of the following settings should the user check on the first phone when it is unable to connect a mobile phone while in a car, but a second mobile device is able to connect in the same car?

a)

Wi-Fi

b)

Hotspot

c)

Bluetooth

d)

Location

13.

After verifying that a new computer's NIC is functioning properly and swapping out the Cat 6 patch cable, what should a technician do NEXT if the issue with slow network speeds persists?

a)

Check the speed and duplex settings on the switch.

b)

Verify which port the VLAN is assigned to.

c)

Ensure settings within the computer's BIOS.

d)

Replace the cable that runs from the user's desk to the patch panel.

14.

Which cloud model would BEST address the need of a bank looking to leverage cloud computing where infrastructure is shared with businesses in the same industry?

a)

Private

b)

Hybrid

c)

Public

d)

Community

15.

Which wireless technology offers the MOST range and wireless throughput?

a)

802.11ac

b)

802.11ax

c)

802.11b/g/n

d)

802.11g

16.

Which cable replaced the Apple 30-pin connector and is also reversible?

a)

USB-C

b)

Lightning

c)

miniUSB

d)

DisplayPort

17.

New memory modules were installed in several Windows desktops, but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?

a)

Configure appropriate settings within the BIOS.

b)

Replace the RAM.

c)

Modify the boot.ini file.

d)

Install the required drivers through the Control Panel.

18.

A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?

a)

The user's internet connection is down.

b)

The user's domain account is locked out.

c)

The user's switch has stopped working.

d)

The user's IP address needs to be renewed.

19.

What type of hard drive would be most suitable for a gaming workstation that requires fast game load times and enough storage to have several games installed at once?

a)

500GB HDD

b)

4TB HDD

c)

256GB SSD

d)

1TB SSD

20.

Which component is essential for a family workstation that will be used for word processing, videoconferencing, and basic web surfing?

a)

High-end audio

b)

Discrete GPU

c)

Onboard video

d)

16GB DDR5

21.

Considering the customer has no concern about cost for the gaming workstation, which type of RAM would be most appropriate?

a)

4GB DDR5

b)

8GB DDR4

c)

16GB DDR5

d)

16GB DDR3

22.

For a gaming workstation that needs to run the latest games at a high frame rate, which type of video card should be selected?

a)

Onboard video

b)

Discrete GPU

c)

External GPU

d)

Basic video card

23.

If minimal cost is a priority for the family workstation, which of the following peripherals would be unnecessary?

a)

Headset

b)

External microphone

c)

Webcam

d)

7.1 surround card

24.

Un cliente ha construido una computadora para juegos, obteniendo componentes individuales y luego ensamblando el sistema. El sistema operativo se inicia, pero después de unos minutos la máquina se bloquea. El cliente llevó la computadora a un técnico para diagnosticar el problema. Basado en la información proporcionada, ¿cuál podría ser una posible causa del bloqueo del sistema?

a)

El BIOS necesita ser actualizado.

b)

La memoria RAM es incompatible con la placa base.

c)

La fuente de poder es insuficiente para los componentes del sistema.

d)

El sistema de enfriamiento líquido está defectuoso.

25.

Si un técnico quisiera restablecer el estado inicial de la simulación mientras diagnostica el problema de la computadora, ¿qué debería hacer?

a)

Hacer clic en el botón de información del sistema BIOS.

b)

Desconectar y reconectar la fuente de poder.

c)

Hacer clic en el botón Reset All.

d)

Reemplazar la tarjeta de video.

26.

¿Qué especificación de la fuente de poder indica que podría ser la causa del problema de bloqueo del sistema?

a)

750W

b)

Conector ATX 12V

c)

90% Efficiency rating

d)

40w

27.

What is the power consumption of the motherboard as indicated in the image?

a)

225W

b)

12W

c)

75W

d)

32GB

28.

What type of memory is used in the system according to the image?

a)

DDR4-2666

b)

DDR3-1600

c)

GDDR6

d)

DDR2-800

29.

How many compute cores does the video card have as per the image?

a)

5500 compute cores

b)

32 compute cores

c)

75 compute cores

d)

12 compute cores

30.

What is the base clock speed of the video card shown in the image?

a)

1.5GHz

b)

2.5GHz

c)

3.5GHz

d)

4.5GHz

31.

What is the power requirement of the video card as indicated in the image?

a)

75W

b)

12W

c)

225W

d)

32W

32.

What type of SSD is specified in the system's storage options?

a)

500GB NVMe SSD

b)

500GB SATA SSD

c)

3.0TB NVMe SSD

d)

3.0TB SATA Hard Drive

33.

What is the capacity of the SATA Hard Drive in the system?

a)

500GB

b)

1TB

c)

2TB

d)

3TB

34.

What is the power supply rating of the motherboard?

a)

350W

b)

500W

c)

650W

d)

750W

35.

What is the base clock speed of the CPU?

a)

2.5GHz

b)

3.0GHz

c)

3.2GHz

d)

3.5GHz

36.

How much L1 cache does the CPU have?

a)

512KB

b)

1MB

c)

192KB

d)

1925MB

37.

What is the MTBF (Mean Time Between Failures) for the NVMe SSD?

a)

1,000,000 hours

b)

1,500,000 hours

c)

2,000,000 hours

d)

2,500,000 hours

38.

What is the BIOS version number shown in the BIOS System Information?

a)

2.14.1219

b)

3.15.1130

c)

1.02.1102

d)

4.18.1260

39.

What is the CPU temperature according to the BIOS System Information?

a)

100 °C

b)

85 °C

c)

0 °C

d)

45 °C

40.

How many USB devices are connected according to the BIOS System Information?

a)

1 Keyboard, 2 Mice

b)

2 Keyboards, 1 Mouse

c)

1 Keyboard, 1 Mouse

d)

2 Keyboards, 2 Mice

41.

What key should be pressed to enter BIOS setup according to the BIOS System Information screen?

a)

F10

b)

F2

c)

DEL

d)

F12

42.

What type of RAM is suggested to install into a rackmount server that will be used as a VM host?

a)

SODIMM

b)

VRAM

c)

DDR4

d)

ECC

43.

When a technician notices a monitored server is receiving a disk failure notice during startup and the machine uses a RAID 5 configuration, what is the MOST likely action they need to perform after the machine still starts up but at a slower speed?

a)

Reinstall the HDD drivers

b)

Rebuild the RAID

c)

Replace the failed drives

d)

Restart the system

44.

If a technician needs to add storage to a workstation that does not have room to add any internal storage, which connection type should they MOST likely use for an external storage device?

a)

SCSI

b)

eSATA

c)

PCIe

d)

NVMe

45.

For an application engineering team's workstations that are pending a decision on dual graphics cards, which power supply would provide the BEST solution if the project is to proceed anyway?

a)

1000W 24-pin modular power supply

b)

220VAC 900J surge protector

c)

500W redundant power supply

d)

2000VA uninterruptible power supply

46.

Which component handles touch-screen operation on a mobile device?

a)

Stylus

b)

Liquid crystal display

c)

Processor

d)

Digitizer

47.

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity issues. The user claimed the device functioned on Wi-Fi, but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

a)

A. A MDM was never properly set up on the device.

b)

B. S/MIME certificates were corrupted and needed to be reloaded.

c)

C. Bluetooth on the device was disabled by mistake.

d)

D. The device never had a proper SIM card installed.

48.

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?

a)

A. Ensure thermal paste is being used on the CPU.

b)

B. Check to make sure that any video cards have auxiliary power cabling connected.

c)

C. Verify the header panel connector is properly connected.

d)

D. Spot-check that the I/O shield for the motherboard is properly installed.

49.

A user receives the following error when trying to reboot a computer: System RAID Controller FW v1.2 A disk member in an array has failed or is not responding Port0 Device ID Description Status sata0 disk0 Generic 500 SATA III OK sata1 disk1 Generic 500 SATA III Not Found Which of the following is the MOST likely cause of this error message?

a)

A. Corrupted bootloader

b)

B. Faulty RAID controller

c)

C. Failed hard drive

d)

D. Incorrect storage device driver

50.

An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue?

a)

DNS

b)

S/MIME

c)

SPF

d)

SSID

51.

Which of the following describes the main difference between T568A and T568B cabling standards?

a)

The T568B data transfer rate is higher than T568A.

b)

The green and the orange cables are interchanged.

c)

T568A is used in blue cables, and T568B is used in green cables.

d)

The standards use different cable connectors.

52.

A help desk technician plugged in a user's new computer to a network port. After a few minutes, the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?

a)

The WLAN is disabling the NIC card.

b)

The network cable is not attached.

c)

The PC is unable to contact a DHCP server.

d)

The DHCP server is using addresses in the range of 169.254.254.1.

53.

A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?

a)

Empty imager drum

b)

Overhead system fuser

c)

Scratched scanner glass

d)

Third-party toner

54.

A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

a)

Restart the videoconference

b)

Replace the laptop

c)

Check the audio inputs

d)

Try another microphone

55.

A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device. Which of the following will correct this audio issue?

a)

Replacing the speakers

b)

Increasing the volume

c)

Enabling the audio device

d)

Updating the driver

56.

Which of the following provides a client device with an IP address?

a)

DNS

b)

DHCP

c)

IPSec

d)

SMB

57.

Which of the following video cables can carry an audio signal?

a)

HDMI

b)

S-Video

c)

VGA

d)

DVI

58.

Which of the following should the technician select as the MOST appropriate power supply type for a video production workstation that will consist of two high-end GPUs?

a)

400W external power supply

b)

2x 600W redundant power supplies

c)

1,200W modular power supply

d)

1,500W uninterruptible power supply

59.

What should a printer technician do NEXT if a laser printer cuts off the bottom of the print job, and the issue is observed with 8.5in x 11in paper printing from a particular paper tray?

a)

Verify that the printing trays are correctly set

b)

Swap printer trays until the print jobs complete as expected

c)

Replace the tray rollers to ensure proper paper alignment

d)

Reset the default to use 8.5in x 11in paper

60.

What is the MOST likely cause of a new PC built with parts sourced online shutting down when a 4K video or game is started, given that the system boots to the OS and basic browsing works?

a)

The video card was installed in the wrong PCIe slot

b)

The CPU heat sink was attached without adequate thermal paste

c)

The SSD drives do not have enough Pagefile

d)

The system does not have enough RAM for 4K video

61.

Which action could have MOST likely prevented a technician from receiving a written warning for causing a system-wide outage due to an unscheduled patch being manually pushed during production hours?

a)

Following corporate procedures

b)

Testing before deployment

c)

Documenting the findings

d)

Establishing a plan of action