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WorksheetsFC0-U61(758) Quiz 4
Total questions: 69
Worksheet time: 40mins
Which of the following is considered a best practice for software management to manage the use of internal memory?
Install a desktop cleanup application.
Uninstall unneeded applications.
Load each application one at a time.
Manage the use of internal memory.
A user's government identification number, birth date, and current address are considered which of the following?
IMAP
HTTP
PII
HTTPS
Which of the following options is a BEST next choice when a user is denied assistance because the product is no longer supported?
P2P software sharing service
Original instruction manual
Online user forum
PC manufacturer's website
Which of the following software types BEST facilitates collaboration?
Personal information manager
Video editing software
Instant messaging software
CAD software
To increase security, which of the following is the BEST feature to disable on a mobile device when not in use?
Wireless
GPS
Network
NFC
Which of the following data connectivity options is the BEST to use when both high availability and reliability are required?
WiFi
Bluetooth
Cellular
Wired
A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?
The power cable
The OS version for compatibility
The hard drive firmware revision
The data cable
Which of the following is the MOST secure password?
Have-A-Nice-Day
HAVE-A-NICE-DAY
have-a-nice-day12
hav3-@-Nic3-D@Y14
Which of the following protocols will provide the MOST security when uploading the files to a website?
FTPS
FTP
SMTP
HTTP
SNMP
A website locks a user's account after three unsuccessful login attempts. This precaution prevents which of the following?
Shoulder surfing
Phishing
Spam
Password cracking
Which of the following commands is used to view the contents of a file?
Save
Open
Copy
Move
Which of the following media has the highest possible availability?
Wired
WiFi
Cellular
Bluetooth
Which of the following extension types are associated with document files? (Select THREE).
.txt
.odf
.rtf
Which file extensions are commonly associated with audio files?
.docx
.mp3
.xlsx
.jpg
A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method?
USB storage
Internal storage
Direct attached storage
Network attached storage
Which of the following is the component responsible for interconnectivity of internal system devices?
System case
Power supply
Motherboard
Expansion card
Which of the following storage methods provides the HIGHEST redundancy and availability?
Cloud-based storage
Storage Area Network
Locally attached storage
Network Attached Storage
Which of the following is a benefit of setting up a computer to receive automatic updates from the OS vendor?
Arranges the hard drive files in order
Restores missing files that were lost or deleted
Keeps the software current and applies security patches
Provides the latest virus definitions to keep the computer safe
Which of the following application types is MOST often used for doing a mail merge?
PDF software
Word processor
Presentation software
Personal information manager
Which of the following security threats includes suspicious activity, such as reviewing someone's screen display without permission?
Malware
Shoulder surfing
Phishing
Password cracking
A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause?
SSID broadcast is disabled
Wireless password has changed
Firmware update is required
WPA2 is enabled
Which of the following storage methods is MOST likely used in corporate settings to save large amounts of data in a secured manner?
HTTP
HTTPS
FTPS
FTP
Which of the following describes the difference between open source and commercial operating systems?
Open source operating systems only run on desktop computers, whereas commercial operating systems run on what?
Servers
Non-standard hardware
Specific hardware
Downloadable hardware
Which of the following is MOST important to ensure a computer temperature is maintained within normal limits?
Maintaining constant power output
Ensuring sufficient airflow
Keeping the case open
Turning the wireless off when not needed
An employee is using a desk phone that is connected only via a network cable. Which of the following technologies is the phone using?
LTE
GSM
VoIP
CDMA
Which of the following allows for hands-free operation of a wireless device?
Encryption
Wireless password
Bluetooth pairing
Internet connectivity
Joe, a user, is setting up a new computer and wants to minimize the risk of a malicious software infection over the network. Which of the following should be configured on the new computer? (Select THREE).
Which of the following are effective ways to secure a computer system? (Select THREE.)
Operating system updates
Anti-malware software
Multiple user accounts
Password policies
Software firewall
What is the primary goal in performing a backup verification?
Ensure backup data can be correctly restored
Prove the media has sufficient space for the data
Configure frequency of backups
Adhere to legal backup storage requirements
Which file extension is used to consolidate a group of files?
.rtf
.m3u
.avi
.rar
Which key should be pressed to enable access to various menus?
ALT
SHIFT
TAB
CTRL
Ann has an external monitor that will not turn on. Her laptop has activity lights and is plugged into the same power strip. Which of the following should be checked FIRST to begin troubleshooting this issue?
The power strip
The monitor video cable
The laptop power cable
The monitor power cable
Which of the following methods are MOST likely used to reduce the internal temperature of a computer?
Install a protective cover
Reduce display brightness
Air circulation
Electronic recycling
Liquid cooling
A technician is setting up a router and would like to increase the security level. Which of the following actions will achieve this?
Installing anti-malware on the router
Changing the default admin password
Increasing transmission power
Configuring multifactor logon authentication
Which of the following data connections can span the FARTHEST distance?
WiFi
Dial-up
Satellite
Cable
Which of the following functions can transfer a file between folders and deletes it from the original folder?
Edit
Move
Copy
Paste
An end-user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM?
The operating system is 16-bit.
The computer has corrupted RAM.
The computer has a defective motherboard.
The operating system is 32-bit.
The computer has a virus.
A technician just installed a new computer. Which of the following is the BEST way to manage the cables?
Line the cables up neatly and wrap them together with cable ties.
Leave the cables loose to prevent interference between wires.
Nail the cables to the wall.
Tuck the cables neatly underneath the carpet.
A printer is not printing between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
OS
Updates
Drivers
Application
A user wants to run a major update on a laptop. Which of the following should be considered before running any major updates?
Restore folders from back up
Change administrator account password
Back up important folders
Print all personal documents
Which of the following adds a basic security measure to a wireless device?
Hands-free headset
Screen lock feature
Restore folders from back up
Change administrator account password
Which of the following system utilities allows a user to configure multiple monitors in the OS?
Color management
Device manager
GPU driver
Display
Joe, a user, reports that his neck and back are hurting after being at his desk for the whole day. Which of the following are the possible causes of the problem? (Select TWO).
The keyboard is not ergonomic.
The monitor does not have a screen protector.
The monitor height is not adjusted to Joe's needs.
Joe is not using a wrist rest with the keyboard.
The chair is not properly adjusted to Joe's needs.
Which of the following are core peripherals needed to use a desktop PC? (Select THREE).
Monitor
Keyboard
Mouse
Printer
Speakers
A user purchases a new desktop computer and requires assistance setting it up. Which of the following describes the BEST resource the user should reference?
Technical community group
Local retail store technical support
Internet search engine
Manufacturer documentation
Which of the following is used for telepresence?
VoIP telephone
Webcam
Remote desktop
Touchscreen
Which of the following storage media provides the FASTEST speeds when backing up large data files?
Offsite storage
Network attached storage
Locally attached storage
Cloud-based storage
Which of the following security threats is classified as license theft?
Entering the neighbor's software key
Using software to reveal a password
Searching through the trash for passwords
Watching what a user types on screen
The manufacturer of a SOHO router has released a security fix for the router. Which of the following methods should be used to apply the fix?
Change the admin password
Apply new WEP key
Update the firmware
Hold the reset button
A user receives an email from the bank stating that the user needs to follow a link and re-enter login credentials due to recent security breaches. Based on best practices, which of the following actions should the user take?
Ignore the email
Follow the link and re-enter credentials
Verify the email by contacting the bank
Reset the password using the bank's official website
Which two actions should the user take? (Select TWO).
Inform the ISP
Follow the instructions
Delete the message
Reply to the email
Contact the bank
A technician is creating a WiFi network to which anyone can connect without entering a key. With which of the following should the technician configure the wireless network?
Shared
Open
WPS
WPA
A user needs to establish an initial password for an email account. Which of the following is the BEST example of a complex password?
0#1#Wan!t2866812338
iWantoabeaCosmonau#
01c23an45t6789y987x6z1
012Wantoabe210
Which of the following extensions identifies a video file?
.msi
.tar
.img
.mp4
Which of the following file formats contain other files within them? (Select TWO).
.tiff
.dmg
.png
.mp3
Which of the following is performed during WiFi setup on a mobile device?
Configuring bluetooth pairing settings
Configuring email settings
Configuring screen lock settings
Configuring SSID settings
Which of the following is a reason that a user might upgrade a video card driver? (Select TWO).
To decrease the screen resolution
To access monitor standby mode
To fix an error message
To use additional features
To adjust the brightness/contrast
When trying to activate the operating system, a user receives a notice that the software is not genuine. Which of the following security threats has occurred?
Social engineering
Phishing
Virus attack
License theft
A user wants to purchase a CAD application that requires 8GB of RAM to operate. Which of the following operating system types is required?
8-bit
16-bit
32-bit
64-bit
Which of the following operating systems is MOST likely to be found on a desktop where its primary functions include professional video and audio editing?
Chrome OS
Windows 7 Home
Mac OS X
iOS
Which of the following is MOST likely required during installation in order to legally install software?
Automatic updates
Service level agreement
License key
Antivirus software
Which of the following alternative technologies allows a computer to run multiple operating systems without partitioning the hard drive?
Web applications
Dual boot
Telepresence
Virtualization
A user has downloaded an application file with the .dmg file extension. Which of the following operating systems can be used with this file by default?
iOS
Windows
Mac OS
Chrome OS
By default, which of the following types of operating systems can automatically detect a user’s location while the user is traveling in a bus?
Server
Desktop workstation
Virtual server
Mobile
Which of the following features of a smartphone controls the screen orientation?
Gyroscope
NFC
Accelerometer
GPS
A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following?
Schedule automatic updates.
Enable installed OS features.
Update hardware drivers.
Reinstall productivity applications.
If a user's operating system is set to automatically update as updates are released, but the last week's updates failed to download, which of the following should the user do FIRST to install the updates?
Reference the OS manufacturer's website.
Run a virus scan to remove viruses.
Reinstall the operating system.
Change the automatic update schedule.
Manually download the updates.
Which of the following printer types uses a powder based consumable with a lower cost per page compared to other printers?
Thermal
Laser
Dot matrix
Inkjet
