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WorksheetsHYBRID HELIO BATCH1
Total questions: 25
Worksheet time: 15mins
What are the types of Cancellation in Helio and WCS?
Game Over
Cancel Refund
Cancel held into Credit
Void Cancellation
A pop out window will appear confirming your cancellation.
Confirm flight
Confirm detach
Confirm cancellation
Confirm booking
A new page will appear allowing you to review the details of the new hotel that has been added, scroll down and put a tick on ___?
Confirm Booking
Convert Booking
Pay Later
Pay Now
We still need to add phone in C1 for inquiries related to a specific opportunity id.
yes
no
maybe
ambot ay!
Security verification is composed of?
Full Name
Email Address
Phone Number
Booking ID
After searching an available flight in Sabre, what would you do next?
Grab Flight
Grab Helio
Grab PNR
Grab All
How to check FC TMask in Sabre?
HIA
*T(cross of lorraine)
*QH
VCT*
What is the command to delete flight segment?
X1/2
X2.1
X1.1
XIA
We can only able to process name correction/name change if___.
Sabre
Outside cancellation policy
Inside cancellation policy
Urgent
What is the command to delete all segment in Sabre?
(a)
Where to add Airline Fee and Fare Difference?
Add Manual Flight
MPI
In Grab PNR
Add/Edit Supplements
How to check minimum connecting time?
*VCT
VTC*
VCT*
-VCT*
Where do we add FCTG Fee?
Add/Edit Supplements
MBI
MPI
Manual Added Flight
How to redeem CBA points?
Helio
Payments
Trips
Vii Gift Cards
What is the status of the flight if it was affected by airline schedule change?
UN
SS
HX
HK
What information is needed to amend/edit cover more insurance in Tarmac?
Email Address
Postal Code
Date of Birth
Age
How much is the cancellation fee for NZD International Flight?
100pp (capped 200)
400pp (capped 800)
125pp (capped 300)
350pp (capped 1k)
A complete profile in C1 must have these except___.
Age
Full Name
Full Residential Address
Email Address
The correct T3 for FC Holidays Online - NZ is
68088
780888
677988
783588
__________ is where the user will add components to an itinerary, one at a time, then finalise the purchase.
Dynamic Package
Holiday Packages
Carts
Shopping Cart
We always need to detach the flight and not cancel. If we cancel the air components, it will cancel the PNR in Sabre.
maybe
true
false
no
___________ are curated, pre-packaged travel itineraries. Can be searched in HELiO by criteria (e.g. destination, departure month, duration)
Shopper's Cart
Holiday Packages
Dynamic Package
Shopping Cart
(a) is a program that collects electronic signature from customers that are not able to come into the office to sign their invoices and terms $ conditions.
There are 3 MBI templates available for Helio. These are;
Flight
Cruise
Insurance
Car Hire
We add agent's documentation thru
(a)
