WorksheetsPPB3163 CHAPTER 6: EMPLOYEE MOTIVATION
Total questions: 40
Worksheet time: 22mins
Which of the followings describe the Maslow’s needs hierarchy theory?
Explained how people regress down the hierarchy when they fail fulfill higher needs.
Explained how people accomplish challenging goals through their own effort.
Explained how people are motivated to fulfill a higher need as a lower one becomes gratified.
Explained on how to create a more engaged and motivated workforce.
The anticipated satisfaction or dissatisfaction that an individual feels toward an outcome is known as
effort.
performance.
expectancy.
outcome valences.
What is motivation?
The force that initiates, guides, and maintains goal-oriented actions
The act of giving higher pay to employees
The recognition of employees through medals, attention, and applause
The fun of work
What is intrinsic motivation?
Motivation driven by personal interests, enjoyment, or a sense of satisfaction
Motivation that comes from external rewards or consequences
Motivation when basic psychological needs are met
Motivation through setting clear and achievable goals
What is extrinsic motivation?
Motivation driven by personal interests, enjoyment, or a sense of satisfaction
Motivation that comes from external rewards or consequences
Motivation when basic psychological needs are met
Motivation through setting clear and achievable goals
According to F. W. Taylor, what is the main motivator for workers?
Achievement
Recognition
Money
Personal growth
According to Herzberg's Two-Factor Theory, what are the 'hygiene factors'?
Status, security, work conditions
Relationship with superiors, relationship with subordinates
Achievement, recognition, personal growth
Promotion, work itself
What is the importance of employee motivation in the workplace?
Employee motivation is not important in the workplace
Employee motivation leads to decreased productivity and lower levels of output
Employee motivation has no impact on workplace productivity and output
Employee motivation is vital to a workplace and can lead to increased productivity and higher levels of output
Which of these is NOT a category in Maslow's hierarchy of needs?
Social
Psychological
Esteem
Safety
Whose theory was X & Y?
Vroom
Maslow
McGregor
Herzberg
Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-actualization
Physiological
__________ theory suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.
Equity
Expectancy
Reinforcement
Goal setting
If Mirza is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
She will empower her subordinates.
She will trust her employees to use their discretion in most matters.
She will strictly control all the details of any project she is managing.
She will delegate authority extensively to junior managers.
________ is the belief that performance is related to rewards.
Valence
Expectancy
Effort
Instrumentality
The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:
Expectancy Theory
Equity Theory
Behavior Modification Theory
Goal Theory
Which theorist is associated with the Hawthorne effect?
Taylor
Mayo
Maslow
McClelland
Which theorist is associated with scientific management?
Taylor
Mayo
Maslow
McClelland
Which school of thought emphasizes the role of monetary incentives to motivate workers?
human relations school
scientific management
motivational needs theory
process theory
Which management theory, proposed by William Ouchi, emphasizes a strong sense of organizational loyalty, long-term employment, and participative decision-making as key motivators for employees?
Theory X
Theory Y
Theory Z
Theory A
Which of the following statements best describes the difference between Theory X and Theory Y?
Theory X assumes that employees are inherently motivated and can be self-directed, while Theory Y suggests that employees require close supervision and control.
Theory X posits that employees are inherently lazy and require strict supervision, while Theory Y believes that employees are intrinsically motivated and can exercise self-control and self-direction.
Theory X focuses on individual performance and rewards based on merit, while Theory Y emphasizes team-based organizational structures and collaborative decision-making.
Theory X focuses on individual performance and rewards based on merit, while Theory Y emphasizes team-based organizational structures and collaborative decision-making.
In ERG theory, letter G means _______
Grades
Growth
Great
Games
" Some of my workers dislike their work..". These statements refer to
theory X
theory Y
theory Z
theory XYZ
" I will cut your salary if you still don't improve your performance!" These statements is best refer to
self determination theory
equity theory
expectancy theory
reinforcement theory
What is Motivation?
A. The willingness to make an effort toward accomplishment.
B. The external factors that influence somebody to do something.
C. The reason to do something.
Power Needs is Desired by individuals who want to control and influence other people. True or False?
True
False
Who developed ERG Theory?
McClelland
Maslow
Alderfer
Herzberg
Relatedness needs are concerned with ___________.
Food
Relationship
Power
Water
___________ needs are the same as Maslow's physiological and safety needs.
Existence
Growth
Relatedness
Growth needs in Alderfer's ERG theory is similar to Maslow's esteem and __________ needs.
physiological
safety
social
self-actualisation
DECEMBER 2014
B. F. Skinner is the founder of
Motivation-Hygiene Theory.
Needs Theory.
Reinforcement Theory
Equity Theory.
This element in Expectancy Theory may perceive the probability that good performance will lead to desired outcomes.
Effort
Performance
Valence
Instrumentality
_____ designed to increase the strength or frequency of desired behavior by significantly reinforcing each occurrence of desired behavior.
Positive reinforcement
Negative reinforcement
Positive punishment
Negative punishment
According to reinforcement theory in the context of motivating employees, which of the following best describes positive reinforcement?
Providing a consequence that decreases the likelihood of a behavior being repeated.
Removing an unpleasant consequence to increase the likelihood of a behavior being repeated.
Providing a reward or incentive to increase the likelihood of a desired behavior being repeated.
Ignoring a behavior to decrease the likelihood of it being repeated.
According to expectancy theory, which of the following factors influences an employee's motivation to exert effort toward achieving a desired outcome?
The perceived fairness of rewards and punishments.
The degree to which the employee values the outcome or reward.
The employee's belief that their efforts will lead to successful performance.
The level of social support and camaraderie within the workplace.
Which concept does equity theory primarily address in the context of employee motivation?
The importance of providing identical rewards to all employees.
The role of intrinsic motivators in driving employee performance.
The influence of individual perceptions of fairness in reward distribution.
The necessity of implementing performance-based pay systems.
Which of the following best describes the central idea behind McClelland’s Acquired-needs Theory?
Individuals are primarily motivated by physiological and safety needs.
Employees are motivated by their need for affiliation and social connections.
People have three main acquired needs: achievement, affiliation, and power.
Motivation is determined by the balance between extrinsic and intrinsic rewards.
According to McClelland’s Acquired-needs Theory, individuals motivated by affiliation needs are primarily driven by:
Desire for personal achievement and success.
Urge to establish social connections and maintain harmonious relationships.
Need for control and influence over others.
Pursuit of safety and security in the workplace.
According to ERG theory, what are the three categories of human needs proposed by Clayton Alderfer?
Basic, Social, and Esteem
Existence, Reflection, and Growth
Existence, Relatedness, and Growth
Physical, Emotional, and Cognitive
Which of the following best describes the Hawthorne effect in the context of employee motivation?
It refers to the tendency for employees to work harder and perform better when they are closely monitored by supervisors.
It suggests that employees are more motivated when they receive recognition and praise from their peers.
It indicates that employees are most motivated when they are provided with financial incentives and bonuses.
It emphasizes the importance of job enrichment and autonomy in enhancing employee motivation and satisfaction.
