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WorksheetsSpring 2025 Professional Communication Final Exam Review
Total questions: 45
Worksheet time: 28mins
What is an impromptu speech?
Talking without advance notice to plan what will be said
Speaking up for someone in trouble
Talking about relevant stuff
Imagining what you want to talk about
What is an attention-getting device?
A statement to finish the presentation that will make an impact on the audience
Something that grabs the attention of those listening to the presentation
A way of making a person known to someone else by sharing the person’s name and other relevant information
A system in which words are spoken to express ideas or emotions
An example of a financial institution is:
A department store
A bank
A school
An ATM machine
The more _______________ you receive; the more money you will likely earn in your career.
Benefits
Scholarships and grants
Internship
Education and training
Which are ways that technology keeps you hooked?
Compulsive checking your feeds
Notifying you when someone posts
Constantly providing information that entertains you
All of the above
Who uses financial institutions?
Adults
College graduates
Almost everyone who maintains a savings or checking account, uses debit or credit cards or needs a loan
Account holders with lots of cash
On a 4.0 scale, what is the point value of the grade C?
3.5
4.0
2.0
A(n) ______ is making a person known to someone else by sharing the person's name and other relevant information.
presentation
scope
approach
introduction
Ideals that are important to you and how you view the world
Interest
Ability
Aptitude
Value
Ashley wants to use money from her checking account to make a purchase. Which payment method should she use?
Debit card
Credit card
Direct deposit
Prepaid card
When creating a personal budget, it is important to consider things you ______, ______ things you ______.
want; before; need
need; after; want
need; at the same time as; want
need; before; want
Which level of listening is described as listening only to those parts of the message that you want to hear?
Ignoring
Pretend listening
Selective listening
Empathic listening
Typically, how do people earn income?
Most people earn income by paying taxes
Most people earn income by working at a job
Most people earn income by saving a portion of their paycheck each month
Most people earn income by spending more than they earn each month
Which of the following expenses should be included in a typical budget?
Taxes
Charitable Giving
Savings
All of the above
Which of the following would be considered a want for most people?
A brand-named jacket
Transportation to work
A place to live
Nutritious food
Lenders use credit agencies to determine:
An applicant's credit score
An applicant's credit history
Whether an applicant has any outstanding debts or defaults
All of the above
When lenders lend money to borrowers, they charge an additional fee for the use of their money. That fee is called:
Debit
Stock
Interest
Credit
Marquis works for ABC school. He just received his first direct deposit in the amount of $4,689.52. How should he record this transaction in his bank register?
As a debit (taking money from her account)
As a credit (adding money to her account)
Use of good manners on the telephone is more appropriate in which setting?
Group Discussion
Telephone Etiquette
Situation in which three or more individuals share their ideas about a subject is more appropriate in which setting?
Group Discussion
Telephone Etiquette
Why a speech is needed is called the
Purpose
Speech
Content
Outline
Tina will be working at the municipal swimming pool as lifeguard this summer. She will earn $1,000 per month (a total of $3,000 for a whole summer). Tina does not plan to work any other jobs this year. Tina's total paycheck deductions are: $255.90 federal income tax (summer total) - $114.00 state income tax (summer total) - $186.00 Social Security, or FICA (summer total) - $43.50 Medicare tax (summer total). What are her total paycheck deductions for the three months?
Opportunity Cost
Conditions that affect your thinking, feeling, mood, and behavior
The next best cost alternative given up when making a financial decision
Money received, especially on a regular basis, for work
Money paid regularly at a particular rate for the use of money lent
Which factor has the biggest impact on a credit score? Mark only one oval.
Payment history
Type of credit
Amount owed
Length of credit
A(n) _____ is a speech, address, or demonstration given to a group.
clincher
approach
introduction
presentation
Interest
Natural talents
Things you like and enjoy doing
Ideals that are important to you and how you view the world
Things you do well
Ability
Natural talents
Things you like and enjoy doing
Ideals that are important to you and how you view the world
Things you do well
Aptitude
Natural talents
Things you like and enjoy doing
Ideals that are important to you and how you view the world
Things you do well
Value
Natural talents
Things you like and enjoy doing
Ideals that are important to you and how you view the world
Things you do well
Telephone Etiquette
Situation in which three or more individuals share their ideas about a subject.
Use of good manners on the telephone.
Sales Tax
Deducted from your paycheck
Added to the purchase of goods
Used to fund the federal program
Income tax
Deducted from your paycheck
Added to the purchase of goods
Used to fund the federal program
Social Security
Deducted from your paycheck
Added to the purchase of goods
Used to fund the federal program
Professionalism
An individual's highest priorities
The competence or skill expected of a professional
Speech given without planning
Abilities can be developed through hard work
Student's academic record compared to those of other students in the class
Impromptu speaking
An individual's highest priorities
The competence or skill expected of a professional
Speech given without planning
Abilities can be developed through hard work
Student's academic record compared to those of other students in the class
Core Values
An individual's highest priorities
The competence or skill expected of a professional
Speech given without planning
Abilities can be developed through hard work
Student's academic record compared to those of other students in the class
Growth Mindset
An individual's highest priorities
The competence or skill expected of a professional
Speech given without planning
Abilities can be developed through hard work
Student's academic record compared to those of other students in the class
Class Rank
An individual's highest priorities
The competence or skill expected of a professional
Speech given without planning
Abilities can be developed through hard work
Student's academic record compared to those of other students in the class
Interest
Conditions that affect your thinking, feeling, mood, and behavior
The next best cost alternative given up when making a financial decision
Money received, especially on a regular basis, for work
Money paid regularly at a particular rate for the use of money lent
Income
Conditions that affect your thinking, feeling, mood, and behavior
The next best cost alternative given up when making a financial decision
Money received, especially on a regular basis, for work
Money paid regularly at a particular rate for the use of money lent
Match
The process of increasing interdependence and connectivity of global markets
Globalization
The management of the flow of goods and services
Logistics
The process of obtaining goods or services from an outside supplier.
Outsourcing
Considerations regarding the moral implications of business decisions.
Ethical Considerations
The trading of goods and services online
E-commerce
Kai and Liam are discussing businesses that have benefitted from globalization. Which 2 companies are examples of such businesses?
Amazon
Walmart
Your neighborhood bakery
Your local store
How does globalization affect local cultures? (a)
Oliver noticed that cultural homogenization is one of the ethical considerations related to globalization. Cultural homogenization is when diverse local cultures become more (a) to the dominant culture. (a)
Avery believes that _________________ has had the most significant impact on global business.
Technology
Finance
Marketing
Logistics
